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Hilton Garden Inn Birmingham SE/Liberty Park
Ranked #6 of 79 Hotels in Birmingham
Certificate of Excellence
columbia, United States
1 review
“Friendly”
5 of 5 bubbles Reviewed 20 May 2014

This is one of the friendliest hotels I have been to. The breakfast is really good and the nite wait staff are really helpful and friendly. The hotel is located near the boyscout of america park which is nice to visit. The only thing I can say bad about the hotel is that GPS takes you all around to get to the hotel. I really love when I stay in Birmingham to stay here. The staff is just so friendly that I wish they traveled with me everywhere.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Migdalia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christie R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review, 9 June 2014
Thank you for your kind compliment. I am sorry that GPS can be confusing at times. We look forward to your next visit with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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621 reviews from our community

Traveller rating
    395
    135
    60
    13
    18
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Birmingham, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 May 2014

Great experience here. Beautiful hotel and nice amenities. Staff was excellent and very helpful. Very convenient to restaurants and to the highway, but felt secluded. Would definitely stay here again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christie R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review, 19 May 2014
I am so glad that you enjoyed your stay! We look forward to seeing you again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
McDonough, United States
2 reviews
5 of 5 bubbles Reviewed 16 May 2014

We had a large party there for a wedding and the staff made sure it was a great event for us. They dealt with loud obnoxious people and didn't say a word they just allowed us to reunite. The kitchen staff bonded with our adopted son and made him feel so loved and welcomed. If I ever come back, we will definately stay at this hotel. No problems at all.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tiffany F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christie R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review, 9 June 2014
Thank you so much! We loved having your group here!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auburn, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 May 2014

Overall everything was very good, except the mattress in this room was very hard. We have stayed at this property several times and this was the first time the mattress was not acceptable. Before we had a sleep number bed.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christie R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review, 19 May 2014
I am so sorry that the mattress was uncomfortable for you. Please give me a call at 205-503-5220 so that I might find out which room you were in so I can get the issue addressed. Thank you for staying with us!
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Ormond Beach, Florida
Level Contributor
167 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

Great staff at this property...the hotel was very clean and the rooms were in great shape. For the business person in the area, you're an exit away from most everything you need. I didn't try the restaurant but those who did said it was good as well.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christie R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review, 19 May 2014
I am so glad that you enjoyed your stay! We always love to hear from our guests! Hopefully next time can try out The Garden Grille and Bar!! See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 10 May 2014

The hotel is beautiful inside and out. It is in a quiet area not far from the expressway. And all of the staff were friendly and polite. However, neither one of the TVs in our rooms worked properly. We alerted the Front Desk and received a friendly "Sorry", which did nothing for me. There was also hair on the ceiling of the bathroom and a jellybean on the floor from a previous guest, the staff did respond quickly on these matters. The rooms are also smaller than I expected and strangely designed. The bathroom door opens out into the entryway....so if the bathroom door is open and you try to go into the room the doors collide and your stuck in this awkward door traffic jam.
To end on a high note the room service was pretty good. Oh and the beds are also very comfortable.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hayes L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christie R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review, 12 May 2014
Hello, I am very sorry to hear about the issues that you have had with your televisions. Please call me Christie Rickert, at 205-503-5220 or email me at Christie.rickert@hilton.com. I would like the opportunity to correct this issue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athol, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 9 May 2014

Upon Arrival I asked to use Hotel Safe. Female Check In Clerk acted like she couldn't be bothered. She had a hard time opening safe and said the F_ _ _four letter word. I had asked her another question and she didn't hear me and she said to me Wha..Wha...Wha..like making fun of me.The Question I was asking was if Hotel offered AAA Discount. She replied I was already paying sixty dollars less than I should be so I more or less should be happy with that. So I did not push the AAA Discount. Now thinking about it, I should have received AAA Discount.The price I was given per night is what I was given. The next day when I went to retrieve items out of safe A different Female Check in Clerk had same attitude like I was bothering her. I just pulled all items out of safe so I didn't have to deal with them anymore. I kept items locked in my car. The first Clerk made a comment I must be a Nascar Fan. It doesn't matter who I am, I paid same money as everyone else to stay there.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank huey_drewby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christie R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review, 12 May 2014
I am so sorry to hear about your experience here at the Hilton Garden Inn Liberty Park. We strive to always give great service. I would like to know more information about the events. Please call me at Christie Rickert, 205-503-5220 or by email at Christie.rickert@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Birmingham SE/Liberty Park

Property: Hilton Garden Inn Birmingham SE/Liberty Park
Address: 2090 Urban Center Pkwy, Birmingham, AL 35242-2537
Phone Number:
Region: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Birmingham
#6 Romantic Hotel in Birmingham
#7 Family Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Birmingham SE/Liberty Park 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hilton Garden Inn Birmingham Se/Liberty Park Hotel Birmingham
Birmingham Hilton

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