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Embassy Suites by Hilton Birmingham
Ranked #29 of 80 Hotels in Birmingham
Reviewed 7 July 2014

Thanks to all at the Embassy Suites for providing a home away from home.
In particular Heather at the front desk very helpful
Rooms clean and fresh
Food and staff at Ruth's Chris excellent and all on the one site
All together great package
I will be back

  • Stayed: June 2014
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1  Thank ballyoo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherStrauss, General Manager at Embassy Suites by Hilton Birmingham, responded to this reviewResponded 9 July 2014

I am glad you had a great stay and enjoyed Ruth's Chris. I will share your comments regarding Heather D with her as well as the Front Office Manager. Thank you for your business and loyalty to Hilton!

Sincerely,
Heather Strauss
General Manager

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784 - 790 of 1,151 reviews

Reviewed 7 July 2014

We had to come to Birmingham for a family member's surgery. The location of this hotel was perfect, only minutes from Brookwood Medical, places to eat and the Birmingham Zoo. The hotel is beautiful, beds are comfortable and the staff is very friendly and accommodating.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherStrauss, General Manager at Embassy Suites by Hilton Birmingham, responded to this reviewResponded 9 July 2014

Thank you for taking the time to share your wonderful experience. I hope you can return under better circumstances in the future and I hope the visit was successful and positive regarding the surgery.

SIncerely,
Heather Strauss
General Manager

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Reviewed 7 July 2014

Would stay again the next time I'm in town.....Ruth Chris is awesome. The room was recently re-modeled. The front desk staff was great both when I arrived and departed. Great location close to the airport

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherStrauss, General Manager at Embassy Suites by Hilton Birmingham, responded to this reviewResponded 9 July 2014

Michael,

I am glad you enjoyed Ruth's Chris and our convenient location. I will share you positive comments about the Front Desk staff with the team. Thank you for your business and we look forward to serving you again!

Cheers!
Heather Strauss
General Manager

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Reviewed 5 July 2014

Staff extremely friendly and helpful. However, only two working elevators for 8 floors if rooms. Elevators were fast, but usually had to wait. Great location and felt very safe. Enjoyed the huge firework display by Birmingham but close enough to view from hotel parking lot.

  • Stayed: July 2014
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Thank Carlette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherStrauss, General Manager at Embassy Suites by Hilton Birmingham, responded to this reviewResponded 9 July 2014

I am glad you were able to enjoy the fireworks and July Fourth at our hotel this year. We offer the best location to the Vulcan for viewing as well as a quiet residential atmosphere. The third elevator has been repaired and we apologize for any inconvenience this caused over the weekend. We hope to see you next year!

Sincerely,
Heather Strauss
General Manager

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Reviewed 2 July 2014

The only reason I did not score perfect was d/t the breakfast on the first morning. The waffles were hard as a rock........but it did provide a good laugh. Hotel public areas & our suites were clean and comfortable. Staff very helpful and professional. Front desk manager went over and above to resolve a potential problem. I did find that I received a better deal when I called hotel directly. Free breakfast and a light meal at night made Embassy Suites an exceptional value for my family.

Room Tip: Call hotel directly
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  • Stayed: June 2014, travelled with family
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Thank michele a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherStrauss, General Manager at Embassy Suites by Hilton Birmingham, responded to this reviewResponded 7 July 2014

I am glad the Front Office Manager took care of your needs and you found your suite clean and comfortable. I apologize the waffles were not up to your standards and will review the issue with the Breakfast Supervisor - we may be holding them too long or too hot of a temperature causing them to harden. Thank you for your input and we appreciate your business!

Cheers!
Heather Strauss
General Manager

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Reviewed 29 June 2014 via mobile

Was here for a family reunion last week. It was well worth the $. Nice rooms. Very spacious and clean. Breakfast was awesome! The bartender was a really kool guy; along with the young lady who was assisting him. Will definitely stay with Embassy again.

Stayed: June 2014, travelled with family
1  Thank 1scarface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherStrauss, General Manager at Embassy Suites by Hilton Birmingham, responded to this reviewResponded 7 July 2014

Thank you for complimenting the Bartender and the Supervisor. I am glad you enjoyed the Evening Reception as well as other amenities we offer -pool, spa, Breakfast, Atrium, etc. Thank you for your business and we hope to serve you again in the future.

Sincerely,
Heather Strauss
General Manager

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Reviewed 29 June 2014

This was a very nice, beautiful hotel and suites were really clean that included microwave, little fridge and separate office/living room area. The breakfast of course is one of the best amenities because it sets you up to start your day right and check-out with a smile on your face when you're ready to leave. I would stay here again.

  • Stayed: June 2014, travelled solo
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Review collected in partnership with Embassy Suites Hotels
Thank Maira W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherStrauss, General Manager at Embassy Suites by Hilton Birmingham, responded to this reviewResponded 7 July 2014

Our cooked to order breakfast does separate us from all other hotels! I am glad you chose the Embassy Suites for your mid week stay. Our suites offer the largest space in the city as well as balconies to enjoy the great summer weather we are experiencing. Thank you for your business.

Sincerely,
Heather Strauss
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Birmingham

Address: 2300 Woodcrest Pl, Birmingham, AL 35209-1304
Phone Number:
Region: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Birmingham
Price Range: £95 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Birmingham 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Nestled in the Southbridge Office complex off of the Red Mountain Expressway, the Embassy Suites is the only upscale, all-suite hotel in the Birmingham area. Complimentary Cooked-to-Order Breakfast and a Manager's Reception served daily. Three miles from UAB Campus, St. Vincent's Hospital, the Zoo, Botanical Gardens, Civil Rights Institute and so much more. ... more   less 
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Also Known As:
Embassy Suites Birmingham Hotel Birmingham
Birmingham Embassy Suites

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