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“Wonderful dinner (at the bar)”

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The Hotel Highland Downtown UAB
Ranked #27 of 79 Hotels in Birmingham
Certificate of Excellence
Atlanta, Georgia, USA
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Wonderful dinner (at the bar)”
4 of 5 bubbles Reviewed 13 February 2014 credit card Amex Cardmember Review

For those who just want to walk in and have a semi casual experience: sit at the bar! The fish, steak, grits, and creme brûlée were some of the best we have ever had. I would go back for the creme brûlée alone!

Stayed January 2014, travelled as a couple
Helpful?
Thank Candiejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 14 February 2014
Thank you so much for taking the time to review and tell us about your experience at what I believe is probably Highlands Bar & Grill which is down the street from our hotel. They have wonderful food, as I am sad to say our bar does not serve any food! The next over this way, please do stop by and and check out our hotel, as I know you would love it too! Have a wonderful day and thank you again~ Renee
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340 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
Birmingham, Alabama
1 review
5 of 5 bubbles Reviewed 2 February 2014

I recommend Hotel Highland all the time as a local boutique hotel and now that I was stranded there during our recent snow storm, I am even more impressed with the Hotel and the staff. The accommodations were very nice and clean, roomy and a great view of the city. The breakfast was nice with lots of choices. The staff, as stressed as they were, remained kind and helpful.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 3 February 2014
Thank you Toby for taking the time to share your experience here at our hotel on TripAdvisor! Though I hate it was under such stressful circumstances, we certainly loved having you with us!! We look forward to seeing you again (hopefully happier times) in the near future!! Thank you again for all the recommendations and for your review! Have a fabulous day~ Renee
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Tuscaloosa, Alabama
1 review
1 of 5 bubbles Reviewed 29 January 2014

Heard it was a good hotel, but something is wrong with its management. Renee (claimed to be hotel manager) overbooked the hotel, phoned us up and asked as if we would be willing to cancel, and then cancelled our reservation anyway! She then said that the highway from Tuscaloosa (where we were driving in from) was closed even though it was not, and that previous nights customers had to stay in our room because there was no other rooms in Birmingham (another lie). I guess we were unlucky because of flight cancellations at BHT forcing people to stay over another night, but seriously, transparent lying to customers is no way to do business.

  • Stayed November 2013, travelled on business
    • Service
Helpful?
Thank Pete T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 31 January 2014
Thank you for writing this review of our hotel, as we certainly appreciate your thoughts and comments~
In good faith I must say that we, the hotel, could not turn our stranded guests away when they returned to the hotel from trying to get home, as the roads were too dangerous to drive on, in which they had to leave their vehicles parked and walk back in the freezing temperatures to hopefully get their room back. I did ask if you would still be trying to come to Birmingham as the road where very dangerous, and perhaps my terminology was incorrect in stating the roads had been closed. I do so apologize for these unforeseeable conditions and can also assure you that the many stranded guests are very grateful to you for your sacrifice.
We did search for available hotel rooms in the downtown and airport areas, to no avail. So I am glad that you where able to find one and do so hope that you and your wife made it safely to Birmingham to catch the early morning flight on the 30th~
You can berate and humiliate me as much as your would like, as that is your opinion.
Again, I do so apologize for not being able to honor your and several other reservations during this terrible snow/ice storm here in Birmingham.
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Atlantic City, New Jersey
1 review
5 of 5 bubbles Reviewed 23 January 2014

This is a nice hotel great staff I needed help on where to eat and the staff helped me out a lot. also they have a good nice breakfast !!!!! I will be staying here more often. the rooms have a different style to them not every hotel has that

Room Tip: The top floors have a nice city view
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Artie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 24 January 2014
Thank you Artie D for such a great review and for taking the time to tell us about it!! Yes, the breakfast is really a good one....but am more happy that the staff was helpful to you, as that is our goal to make sure we provide a certain level of service to all of our guests! Hope to see you again soon and thank you again! Have a great day! Renee
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Saint Clair Shores
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 23 January 2014

Stayed at Hotel Highland on business and was very pleasantly surprised. The hotel was recommended by a friend; I was skeptical and decided to give it a try. I was very pleasantly surprised. The room was spacious, a sitting room, bedroom and bath. The hotel is well maintained, nicely appointed and the king size bed was very comfortable offering a good nights rest. Try to get a corner room if available.


Parking is valet and they are extremely efficient and polite.

If you want to try something other than Marriott, Hilton or Starwood....I would definitely give Hotel Highland strong consideration.

It's located relative close to the airport about a 20 minute car ride.

I will definitely be staying again when in Birmingham.

Room Tip: a corner room if available.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Redbird21623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 24 January 2014
Thank you so much for taking the time to write such a pleasant review of our hotel and am so glad you found everything to be more than you thought! The corner suites are awesome rooms and not much more cost than a contemporary room!! We are so looking forward to seeing you again in the very near future! Have a great day and thank you again! Renee
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Gulf Breeze, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 January 2014

We traveled to Birmingham for my daughters graduation (she is now a PA in surgery). I was in charge of booking rooms for us, and the Grandparents 3 total. Renee the manager was able to upgraded 2 rooms to "Suites" and 1 room a King all side by side. We tried to get all rooms as suites but they where booked. Days later my daughter saw Groupon had rooms for this hotel. Being the smart buyer I checked the site and bought 1 "Suite" room then called back to the Hotel to cancel the "Standard" King - Problem solved - I thought, not so. I got a call from Renee and the Hotel had to take away 1 free upgrade Suite and give it to the paying customer (ME). So I'm back to 2 Suites and 1 king. At Check in I was surprised to find out Renee was able to get us all Suites these are nice rooms. Hats off for all their efforts. We also got a College discount - be sure to ask, its a better rate than all others.
This Hotel is a great location and the staff are great. One night I was looking for the ice machines and Kenneth found me wandering the halls. He stopped what he was doing and got me the Ice great guy - by the way this is a full service Hotel - just call room service for ice. There is a charge for parking $16.00 but with that you get free valet service and these guys are quick. Maid service was excellent - they put up little post-it notes around the room - I thought that was cool. The only thing I would recommend is to replace the sinks hot and cold handles didn't work to well.
If in Birmingham again we will stay her again. Also this is a pet friendly Hotel, my parent's brought their little dog.
Mike

Room Tip: All 3 suites where nice (Rooms 501, 503, and 507) but out of the three 501 was best Ask about dis...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 13 January 2014
Thank you Mike for such an awesome review! We loved having you all with us and I was so exicted that we could get everything back they way we had discussed! Yay! See you on your next trip! And thank you again~ Have a great day! Renee
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Mobile, Alabama
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 6 January 2014

This is an older building which has been several different things during its life. The most recent incarnation is as an Art Deco, niche hotel which happens to have a great location. It is across a side street from what I consider two of the best restaurants in town. Also near the UAB Hospital and various other medical practices and facilities. Bed was comfortable and room was clean. Bath in need of some updating. We had a corner room which was spacious and I would recommend a corner if available. Breakfast was OK and staff was very cordial. Parking is valet or on the street with a meter.

Room Tip: Get a corner room.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 7 January 2014
Thank you James H for your review of our hotel! Yes, the hotel has been several things, beginning with the Medical Arts Building in the 30's to being transformed into a hotel in the mid 80's......which it has remained a hotel since! I am sorry that your stay with us was not to your expectations and hope on your next visit we will have exceeded your expectations! Any suggestions on breakfast would be great! Thank you so much again~ Have a Happy New Year! Renee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hotel Highland Downtown UAB

Property: The Hotel Highland Downtown UAB
Address: 1023 20th St S, Birmingham, AL 35205-2605 (Formerly Hotel Highland at Five Points)
Region: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Hotel Highland Downtown UAB 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more   less 
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel

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