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“Steel City Jazz Festival Birmingham”

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The Hotel Highland Downtown UAB
Ranked #28 of 80 Hotels in Birmingham
Certificate of Excellence
Reviewed 9 June 2014

Just returned from 2 days of excellent music at Jazz a Festival, we chose this hotel versus large chain based on our experiences with A sister property in Florence both Ascend properties and they did not disappoint! Excellent rooms, we traveled with another couple who also enjoyed the stay! We will use this hotel later thus summer with our Grandkids!

Room Tip: We stayed in 806, was near UAB and very close to Linn Park where the concert was held. Very easy wal...
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  • Stayed: June 2014, travelled as a couple
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Thank Csaulter57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this reviewResponded 13 June 2014

Thank you so much for taking the time to tell us about your stay, as we love getting such high scores and compliments from our guests! The Jazz Festival is so much fun! We look forward to seeing you again in the future~ Have an awesome day~ Renee

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139 - 145 of 348 reviews

Reviewed 2 June 2014

Hotel received such good ratings on trip advisor but we were very unimpressed. The only thing good about it I could see was the location and the free breakfast. Have stayed in many boutique hotels and have come to expect their quirks and usually smaller accommodations, but this one goes beyond quirks. First let me say, staff was super attentive and nice, everyone. Having said that the room(s) we were in, we were moved, were either stifling hot rooms or one was pouring out wet cold air like sleeping with a humidifier. Trying to dress for a wedding and fix my hair was a disaster. Probably got 2 hours of sleep wi my head at the foot of The bed so i could get some air. The floors in the foryer were sticky, gross. Since it is decorated in dark colors and the ceilings are so low and all rooms tiny, it was claustrophobic to me. Their decorator went overboard on hip and cutesy. It looks like pottery bar threw up all over the place, twice. Sorry, in this case the good just can't outweigh the bad.

Room Tip: Thoroughly check out boutique hotels. Love them personally but do your homework!
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  • Stayed: May 2014, travelled as a couple
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Thank Bobbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this reviewResponded 3 June 2014

Thank you Bobbie S for taking the time to tell us about your experience here at the Hotel Highland! I am so sorry that your stay with us was not as your expected, as you must have been in one of our 05 rooms, as they are for sure the smallest rooms in the hotel. When the humidity level/dew point is high outside it does tend to make the A/C in the hotel more moist. I am so happy that the staff was helpful and accommodating. On your next visit, please call me directly and I will be glad to make your reservations for you! Thank you again for letting me know!! Renee

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Reviewed 20 May 2014

The staff are professional and make you feel like you are the most important person in the hotel. In particular, Sarah the Bar Manager made this an unforgettable trip with her excellent service and her engaging personality! Everyone was wonderful and attentive to the fullest extent. I can't recommend this hotel nearly enough for dog lovers of any sort!

P.S.: Ask for the Cadbury Special at the Bar, you won't be disappointed!

  • Stayed: April 2014, travelled as a couple
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Thank Benjamin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this reviewResponded 28 May 2014

Thank you Benjamin J for this most awesome review! We are so glad that your stay with us was a great one and look forward to seeing you again! Our team members will be thrilled to see such a great review! Thank you again and have a wonderful day! Renee :)

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Reviewed 8 May 2014

This hotel had the nicest interior out of all the hotels we stayed in, it was beautifully decorated. The rooms and the rest of the hotel were immaculate. It was in an ideal location, right in the centre if five points.The staff were also excellent. I would definitely stay here again.

  • Stayed: April 2014, travelled with friends
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Thank Lizzie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this reviewResponded 12 May 2014

Thank you so much for your kind words regarding our hotel, as we love to hear such nice things! Our team members will be thrilled, as they strive each day to make sure everyone has a most awesome stay! Our many thanks again.....we look forward to seeing you again in the future! Renee

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Reviewed 4 May 2014

This hotel was recommended by a friend as I was in town on business and it was an overall great stay! The staff was very accommodating, the breakfast was fantastic, the room was great, and I loved the modern feeling of it all! And a special thanks to the general manager, Renee, for helping me book my stay! I will be recommending it to all my colleagues! It is my new Birmingham hotel!

  • Stayed: April 2014
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Thank makme603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this reviewResponded 6 May 2014

Thank you for taking the time to tell us about your fabulous experience here at The Hotel Highland! We certainly are looking forward to seeing you again, as we are excited to be your new Birmingham hotel! Thank you for the nice comment.... See you soon! Renee

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Reviewed 2 May 2014

The hotel is dated but honestly, it was a great place to stay. The bed was real comfortable, the room well appointed and spacious. The staff was very professional and caring; wonderful southern hospitality. My only complaint is that their breakfast buffet was predominantly fattening garbage for a healthy eater. Would I stay again? Absolutely without hesitation.

  • Stayed: May 2014, travelled on business
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Thank Long4Tahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this reviewResponded 6 May 2014

Thank you for taking the time to tell us about your experience with us here at The Hotel Highland! We are so glad you will be visiting with us again and look forward to seeing you! Your suggestions on breakfast would be great.....as we are always looking to do better! We have the somewhat healthy items...yogurt, bagels, english muffins, kashi cereal, hard boiled eggs, 2% milk, wheat waffles and fresh whole fruit....what else to you think? As we would like to be much more pleasing! Looking forward to talking with you!! Have a fabulous day and thank you again! Renee

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Reviewed 1 May 2014

We booked two nights at the beginning of our vacation in the south and liked the room so much we booked two more nights at the end. The first time we did hear some music from the nearby tavern, but they stopped playing fairly early and it was not a problem for us. This second time we were on the other side of the hotel and it was much quieter. We really appreciated the friendly and attentive staff and the convenient location of Hotel Highlands. Our room was lovely and very spacious (they upgraded us into a suite and we actually had a sitting room with a small kitchen in addition to our bedroom-which in itself, was large!) and most important to us-clean! We will be back in Birmingham next year about this same time and we definitely plan to return to the Hotel Highland!

Stayed: May 2014, travelled as a couple
Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this reviewResponded 6 May 2014

That is great...we loved having you the first and second time and cannot wait until next year! We are so glad your vacation to the south was a good one, as we certainly appreciate being part of the "Southern Hospitality"! Thank you for taking the time to write such a new review! Have a great day! Renee

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Additional Information about The Hotel Highland Downtown UAB

Address: 1023 20th St S, Birmingham, AL 35205-2605 (Formerly Hotel Highland at Five Points)
Region: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
Price Range: £110 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Highland Downtown UAB 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more   less 
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel

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