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“Staff are all amazing!” 5 of 5 bubbles
Review of The Hotel Highland Downtown UAB

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The Hotel Highland Downtown UAB
Ranked #24 of 79 Hotels in Birmingham
Certificate of Excellence
UK
Level Contributor
287 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
“Staff are all amazing!”
5 of 5 bubbles Reviewed 15 August 2014 via mobile

This hotel has a great location in Five Ways, I had a superb suite on the top floor, the room was sumptuous with a King sized bed, bathroom and lounge area. The bedroom was beautifully decorated and the bed was very comfortable.
The hotel is close to many restaurants and also close to local buses and the ultra cheap dart trolley bus.
What makes this hotel is the super friendly staff. From the front desk, to the bar staff to the lovely lady looking after guests at breakfast, they are all really friendly and will offer ideas on where to go and what to see. I strongly recommend this hotel!

Stayed August 2014, travelled solo
Helpful?
Thank JaneMUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 18 August 2014
Thank you so much for taking the time to tell us about your most excellent stay here at The Hotel Highland! Our team members will be thrilled to know that your time with us was a pleasant one, as they strive to make each guests feel welcomed and comfortable! We are looking forward to seeing you again in the very near future! Thank you again and have a wonderful day! Renee
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334 reviews from our community

Traveller rating
    139
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    44
    21
    15
See reviews for
46
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85
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
Pell City, Alabama
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 15 August 2014

We wanted a nice place to stay convenient to attending a concert at Alys Stephens. The Hotel Highland met that need. From our experience this is a great facility. I would give it a 4.5 if I could. Valet parking was quick and painless. Check in was the same. Every person we encountered during our stay was friendly and courteous. We had a "king suite". We were on the top floor - 803 to be exact. The suite was large with spate bedroom, nice "den" with wetbar, frig, etc. The complimentary breakfast was typical - but that's good. This facility is in the heart of the Five Points area. We'll stay again.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank guvnerwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 18 August 2014
Thank you so much for taking the time to write such an awesome review of our hotel.....our team members will be thrilled to know they have done their job well! We certainly appreciate your sharing your experience! Please come and visit again soon! Thank you again and have a wonderful day! Renee
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Birmingham, Alabama
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

Whenever I travel I like to stay in small hotels that have character. Two months ago after I found Hotel Highland online, I could not get it out of my mind. Its designer touch did not disappoint. And we found the staff to all be very accommodating.

My mother and I were taking a vacation together and this hotel was a real treat for her. She loved the cozy dining room where the conventioneers and the leisure travelers did not mind chatting with strangers. And we found plenty of variety in the food and drink offerings.

We checked out the fitness center and rode the bicycle and stair stepper.

I always like to test the public transportation from a hotel and we enjoyed taking the trolley to the Birmingham Public Library and Birmingham Museum of Art. We took the bus back to the hotel. Renee, the manager, pointed out the stop for starting our trip and we figured out the way back by consulting the map on my smart phone using the www.bjcta.org site.

Next time I go to Birmingham, I won’t have to do so much research beforehand. I will simply return to Hotel Highland!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Virginia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 19 August 2014
Oh my goodness...thank you so much for the awesome review of our hotel! We loved having you all and look forward to seeing you again! We are so glad you enjoyed your stay! Renee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 12 August 2014 via mobile

I was looking for nice, reasonable accommodations closer to UAB Hospital. The Highland is kind of quirky, but clean and nicely appointed. Staff is very friendly and helpful. Steps from Five Points. Needs ice machines on more floors and more outlets to plug in cell phones, etc. Would definitely stay again. UAB rate was 101 for a King standard. Also pet friendly. Valet parking available.

Stayed August 2014, travelled solo
Helpful?
Thank Deanna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 13 August 2014
Thank you so much for writing such a nice review of our hotel! We are very pleased that your stay was an enjoyable one and hopefully just as enjoyable for your "four legged" baby! Please come back and visit, as we would love to have you! Thank you again and have a wonderful day! Renee
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Level Contributor
146 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 6 August 2014

An unexpected trip. An early morning appointment at the hospital.
Where to stay? For us the obvious choice Hotel Highland.
Room great, A/C quiet, Friendly staff and a nice breakfast @06:00 and we were on time for our 06:30 appointment.
Stayed here before and we'll be back!

Room Tip: We usually stay at the end away from the beer garden if we have an early morning and don't want...
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  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank vv67954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 8 August 2014
We are so very pleased to have seen you again and that your stay was a good one! Thank you for taking the time to write a review for us! Have a great day and we hope to see you again soon! Renee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton, Georgia
Level Contributor
142 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 4 August 2014

Wife and I came into town to see family and decided to stay downtown to check out the nightlife. This place was great - was small enough to where it isnt too crowded, but you get good service at the front desk.

It is an older hotel which has been rebadged, which is OK. It has had most everything upgraded, although the AC system is definitely older - but it still works, no fears there. The place was quiet and clean. We had no complaints except the parking is tricky, do yourself a favor and just valet.

As an aside, the hotel was nice enough to have the valet drop us off some blocks over at Slice(I would not walk there, you walk through a rough area). I thought this was really nice of them. The hotel is within a (safe) walk most everywhere else, and WOB (World of Beer) is next door, it was a lot of fun and stayed open until 2AM.

Bottom line - this isnt a 5 star hotel, but you arent paying 5 star prices either. It is a good value for the rates, and I would/will stay here again for service and convenience.

Room Tip: Pretty limited selection on this, but I would pay the extra $5 and get a City view if you can.
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank manu4t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 6 August 2014
Thank you so much for taking the time to write about your experience here at The Hotel Highland! We are so glad you enjoyed your stay and look forward to seeing you again in the very near future! Have a fabulous day! Renee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tuscaloosa, Alabama
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 30 July 2014

My wife and I recently stayed at the Hotel Highland. We were very pleased. The room was a little small (we had king bed though), but well appointed. The air conditioning worked wonderfully, as our room was freezing when we entered. A quick adjustment to the thermostat and all was good. The bed was very comfortable. The staff was extremely friendly and check in/out was quick and painless. We did not get a chance to try out the hotel bar but it looked kozy. My wife enjoyed the free breakfast while I slept in. The hotel offers valet parking, which we used. The valets were attentive and friendly. All in all, a great trip.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paceman08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review, 1 August 2014
Thank you so much for taking the time to write such a great review of our hotel!! We are pleased that your experience with us was a fabulous one, as that is our goal!! We hope you and your wife will come back soon, as we would love to h ave you! Have a great day and thank you again! Renee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hotel Highland Downtown UAB

Property: The Hotel Highland Downtown UAB
Address: 1023 20th St S, Birmingham, AL 35205-2605 (Formerly Hotel Highland at Five Points)
Region: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Hotel Highland Downtown UAB 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more   less 
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel

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