Just got back from four nights at HH. We were there for Davis Cup, so it was admittedly a very busy weekend. I'll start with the positives. The bed was comfortable, the room was spotless and the location was great. We were not bothered by noise at all, and we were on the 4th floor facing the street. There were lots of TV channels, but we could never figure out what any of them were since there was no in room TV guide. Staff was friendly, not particularly helpful, but friendly. They apologized a lot when things went bad. Negatives: There were many. Do not pay the money for valet parking. The hotel management had to know this would be a busy weekend. Every time we needed our car it was an ordeal. One time we called down ahead of time, and the front desk never told the valet we had called. Without the valet, parking is a problem. Walk, take a bus - don't bring a car. Parking is a big negative. The breakfast room seats about 8 people. This was way too small for the crowd at the hotel this weekend. Would have been great if they had offered to allow guests to sit in the front restaurant. Breakfast was adequate - cereal, bagels, toast. Each day there was one hot dish - two days in a row the hot option was biscuits and red-eye gravy. Eggs would have been good. We had a hard time controlling the water temperature in the room - this included the shower and the sink. The cleaning people were very stingy with the toiletries - we had to leave a note begging for shampoo, and this must have insulted the housekeeper who left several bottles in our bathtub! The elevator was slow and unreliable - I saw people carrying their suitcases down the stairs. The bathrooms were too dark for putting make-up on - there's a shaving mirror that's fine for shaving, but does not work so well for makeup. The closet doors were a sliding glass mirror contraption that were extremely difficult to open and close. There is a "business center" in the hotel, but we couldn't even use the computer to print our boarding passes. The fitness center was a joke - maybe adequate if 4 people are staying in the hotel. As other people have noted - they need to put a guest services guide in the rooms to let people know about the TV, room service (did they have room service?), etc.
Nearby restaurant selection is excellent - highly recommend Jim N Nicks BBQ ( we preferred that to Highlands Bar and Grill, but HBG is worth a visit too.
- Official Description (provided by the hotel):
- The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, TripOnline SA, Evoline ltd, Cancelon, Ebookers, HotelsClick, HotelQuickly and getaroom.com so you can book your The Hotel Highland Downtown UAB reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Highland At 5 Points
- Highland At Five Points Hotel