We were only here for one night so this review only includes room service, staff and the room itself.
In the mornings the first thing I do is make my coffee and we were surprised to see that the coffee pot hadn't been cleaned in some time. When I pulled out the container to place the coffee pod in there was a dried up one still in there. Needless to say we didn't clean it or use the coffee pot.
As an HH member, I've always been placed on the designated HH Floors where it's clearly marked. Maybe this hotel doesn't have it marked? We also were not offered any cookies upon checkin (a staple of staying here) but my husband saw trays full in the garbage the next morning.
I felt the room service we ordered was overly priced pub food at best. I've come to realize that room service really doesn't = quality food anymore.
They have a private, manned parking garage for parking which helped alleviate our security concerns but they do also charge you for this.
Front Desk staff was very friendly.
The room was very comfortable and spacious in my opinion. We had our daughter with us who slept in a gocrib and there was plenty of room even with that up. They were pretty up to date which was nice to see. Modern fixtures and lots of outle plugs to charge all the techy stuff.
Microwaves and refrigerators are big additions these days. As the cost of things go up people travel more with their own items and having these available is a huge plus. Also, as a mother, it's very helpful to have a microwave in the room for heating any necessary items! This hotel lacks both (in the standard King room anyway)
No free internet
No free parking
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- Also Known As:
- Doubletree Birmingham
- Birmingham Doubletree