Disappointing stay Oct 7, 2013 completed a survey and correspondence with the manager over a room that was not clean; cookie crumbs in the seat cushion and hair all over the bathroom, Repeat visit on April 27th and check out on April 28th with notice of stay given to the manager; I was given a room that has not been cleaned. I had to carry my luggage back down stair and wait for another room assignment. Poor customer service and PR, I am looking for someone else to go for my stay during the week of June 10-13, 2014 on my return to Birmingham.
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- Also Known As:
- Doubletree Birmingham
- Birmingham Doubletree