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“Sheraton Birmingham May 2014”

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Sheraton Birmingham
Ranked #35 of 80 Hotels in Birmingham
GreenLeadersSilver level
Reviewed 25 May 2014

Carpet and Floors worn and showing age but everything was very clean. Had room on 7th floor overlooking atrium. Beds are doubles not Queens. Matresses ok but pillows were to die for!
Breakfast Buffett $16.95 each person was superb. Main complaint - loud doors when they close, heard one slam shut at 3 a.m. and thought it was a gun going off. Only other dislike was if you don't use valet parking you can pull in front of the hotel to check in.

  • Stayed: May 2014, travelled with family
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Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this reviewResponded 2 June 2014

Hello Brenda B,

Thank you for your review about your recent stay with us. I am delighted to hear that you enjoyed our Sweet Sleeper pillows and the breakfast buffet at the Atrium Cafe. I apologize for the inconveniences you experienced during your stay. We hope to see you again soon.


Warm Regards,

Angelica

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Reviewed 24 May 2014

We stayed in the Sheraton for a 6-day business trip. If you are attending a conference or a business trip it was fine. Pros - nice large room on the Starwood Preferred floor (15th floor Atrium), comfortable bed/bedding, large work station, good workout room and free internet. Cons - atrium level was noisy - ask for Tower Rooms if you are a light sleeper and bathroom was small. Room service stops at 11:00 p.m.

Travel Note: Taxis are VERY sketchy!!! Please be aware and use the Sheraton Shuttle when possible. Most restaurants in Downtown Area are closed on Sundays so it was hard to find a place to eat. If you want to walk to restaurants - I would recommend the newer restaurants right next to the Westin (connected to Sheraton) or the Todd English restaurant in the Westin (excellent food and drink!)

If I was returning for a personal trip - I would select the Westin … newer, more upscale and nicer amenities.

Room Tip: Starwood Floor away from the freeway (1507 - 1512 Atrium are good rooms)
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  • Stayed: May 2014, travelled on business
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Thank JBMBZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this reviewResponded 4 June 2014

Greetings JBMBZ,

Thank you for your informative review! We hope to see you again soon!

Warm Regards,

Angelica

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Reviewed 21 May 2014

The staffs is very friendly and courteous. The room was big and clean but a bit "tired". I stayed on the club floor. The wallpaper was ripped in some places. The furniture was old with lots of dings. The room had a look of motel quality rather then Sheraton. There was no safe in the room. Bedding though was very comfortable, especially pillows.

Room Tip: If you need a good night sleep 1659 is a good choice
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  • Stayed: May 2014, travelled on business
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Thank Olga P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this reviewResponded 4 June 2014

Hello Olga P,

Thank you for providing us feedback about your stay with us.The Sheraton Birmingham Hotel takes the maintenance of our Hotel to heart as it affords you (our guest) a delightful stay. To that end, the Sheraton Birmingham Hotel has recently instituted the Guest Room Enhancement and Technical Program or GREAT Program. This program requires inspection of over 100 items throughout the room. Depending on condition this may take several hours or several days as the room is not used until it passes this inspection and all defects are corrected. The program inspects each room at least three times throughout the year and unfortunately it sounds like your room had not yet gone through the program. Again, thank you for your feedback. Hope to see you again soon.

Warm Regards,

Angelica

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Reviewed 19 May 2014

I really enjoyed my stay at The Sheraton - Downtown Birmingham. Parking was a little confusing (Self-Parking) but once I listened to the Valet's instructions, it wasn't too bad. It was a little bit of a haul from the garage to the lobby but all covered so if you have trouble walking or alot of luggage, take note. The staff at the front desk were very friendly and accomodating and I enjoyed that every member of staff throughout the hotel said, "hello." The room was comfortable and clean however I found that the AC didnt seem to work too well and the TV was annoying (lag with switching channels and sound level not consistent from channel to channel). Overall, these were very minor details that I could live with and cant wait to stay here again.

  • Stayed: May 2014, travelled with friends
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Thank asumrall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this reviewResponded 4 June 2014

Greetings asumrall,

Thank you for your kind review about our staff and our property. We hope to see you again in the near future.

Warm Regards,

Angelica

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Reviewed 18 May 2014

We really enjoyed our stay at the Sheraton. Rooms were clean and comfortable, the staff was friendly, the rate was very reasonable... just overall pleasant experience. I would definitely stay here again during the next trip to Birmingham.

  • Stayed: May 2014, travelled as a couple
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1  Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this reviewResponded 5 June 2014

Hello Amanda H,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Warm Regards,

Angelica

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Reviewed 15 May 2014

Excellent place to stay if you are in Birmingham, Al. Great location downtown with easy access to any where in the area. Room was outstanding, roomy, clean and the service was great. Easy access to parking deck with plenty of spaces.

  • Stayed: May 2014, travelled on business
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1  Thank mmccray16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this reviewResponded 3 June 2014

Greetings mmccray16,

Thank you for your great review about our property. We hope to see you again soon!

Warm Regards,

Angelica

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Reviewed 14 May 2014

We were booked into this hotel for our Prime Sports Talladega NASCAR race package. Every staff member we had contact with was so friendly. It started with the young man in the valet line up. He told us if we weren't using our car it would be cheaper for us to park it ourselves which is exactly what we did. Granted the parking is a ways from the hotel but you are inside the whole time it takes to get back to the lobby or your room. Every staff member always greeted us with Good Mornings's. The woman who cleaned our room but just lovely and so personable. There are new restaurants just up the street towards the Westin so you don't have to eat at the 2 available in the hotel.

  • Stayed: April 2014, travelled as a couple
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Thank hikeralberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this reviewResponded 3 June 2014

Greetings hikeralberta,

Thank you for taking the time to write such a warm review about our staff and property. We take pride in providing excellent customer service and I love to see that shine through with our guest reviews. We hope to see you again soon.

Warm Regards,

Angelica

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Birmingham

Address: 2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203-1101
Phone Number:
Region: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Birmingham
Price Range: £128 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Birmingham 3.5*
Number of rooms: 757
Official Description (provided by the hotel):
Sheraton Birmingham Hotel has 123,000 sq ft of updated event space and is connected by skywalk to Birmingham/Jefferson Convention Complex. We're home to Birmingham's largest ballroom (25,000 sq ft). ... more   less 
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Also Known As:
Sheraton Birmingham Hotel Birmingham
Birmingham Sheraton

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