When we arrived, the room we were assigned had not been made up...it looked as if the housekeeping staff had managed to remove the sheets, but stopped there. This necessitated a trip back up to the front desk to get another room assignment. Since we had already carried our luggage from the car to the room, this was a bit of aggravation we really didn't need after traveling all day, since we now needed to to carry our stuff from the first floor to the third floor. When I asked if any luggage carts available, I was told that they only had six of them and that they probably were over by where guests were being checked in, in the back of the hotel. No offer to help find the carts, although apologies were expressed for the mix-up.
We have to agree with the reviewers that felt that this facility is in need of some TLC. The public areas- hallways and elevators are worn and not very clean, and the whole place needs a makeover. The room we were in reflected that as well. The beds were clean, thank goodness, but the bathroom was disappointing- not as clean as it should be, and certainly not up to the usual La Quinta standards we've come to expect.
All in all, if I was in the area, I'd look for another option.
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- Also Known As:
- La Quinta Inn And Suites Birmingham Homewood
- La Quinta Inn & Suites Birmingham Homewood Hotel Birmingham
- La Quinta Birmingham
- La Quinta Homewood
- Homewood La Quinta
- Birmingham La Quinta