I'm coming to Birmingham for a tennis tournament with my son. This hotel was one of the ones recommended by the tournament. When I called to book our room, I went through the process with the phone agent then received the email confirmation - he had booked me at the wrong Marriott property. I called back to straighten things out and make sure we had a room at the proper Marriott. The phone agent (a different one) kept me on the phone for over 10 minutes only to then tell me they didn't have a room available with 2 beds, only one king AND that the rate didn't include breakfast even though the tournament website quoted a rate including breakfast. This is one of the most frustrating phone booking experiences I've ever had, and I do this on a regular basis. Very disappointing, Marriott!
- Official Description (provided by the hotel):
- The superior quality and location of our Newly Renovated Birmingham hotel will make every trip a pleasure. Centrally located off I-459 and highway 280 and near the Summit outdoor plaza, we offer a complimentary shuttle service to local businesses and restaurants within a two mile radius. If it's family fun you want, Alabama Adventure Amusement Park and the Robert Trent Jones Golf Trail are just minutes away, and our indoor pool is great for splashing with the kids. At the center of our hotel is the Marriott Greatroom; flexible seating and spaces with a contemporary style and design, a coffee bar proudly serving Starbucks® coffee, and a chef-crafted menu of small plates and pours. Newly renovated guest rooms feature ultra comfortable bedding, flat screen LCD HDTVs, and ergonomic work spaces. For your important meeting or special occasion, our state-of-the-art event facilities, custom catering and certified wedding planner are perfect for a flawless event. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Birmingham Hotel Birmingham