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“Disappointing experience”

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Hampton Inn Birmingham / Trussville
Ranked #10 of 80 Hotels in Birmingham
Certificate of Excellence
Reviewed 2 August 2014

Hotel lobby looks fresh and new, but rooms are dated and require maintenance. Breakfast staff is very attentive, but hotel staff in general do not have the skills, authority or interest to ensure customer satisfaction when an issue occurs. I will be seeking out a different hotel for future visits to the area.

  • Stayed: July 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
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Review collected in partnership with Hampton
Thank 366patsyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (389)
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258 - 264 of 389 reviews

Reviewed 30 July 2014

Air conditioning works very well, which is always nice! Hot water is nice and hot from the time you turn it on. Has a little age to it and breakfast is plain, but as nice as you usually get in a chain hotel. Service was great and friendly, location is great for north of the city, and bed is very comfortable. As good a place as you could ask for in a hotel of this class.

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank 504garyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

I had a great experience at this hotel. I was greated in a friendly manner when I walked into the hotel. The apperance of the lobby was clean and neat. The check-in process was very simple and didn't take much time at all. I love Hampton beds and especially the pillows. The room was very clean and appopriate temperature for the hot weather. The breakfast had many many items to choose from. I particularly liked the internet since I was on a business trip. Great spot when traveling for business since it is right off major roads. Overall this is a really nice hotel with a great staff.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank spuddie420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

Great service and the hotel is clean. Location is Great with everything near by. The area is safe and the work out equipment was very good. Also internet was good. I would say that this Hampton Inns are always very good quality and would rate this hotel as good in the family of Hampton Inns

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Lew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

This was just an overnight stay for us, but it was great. I think security was #1 in this hotel. Also, the lobby was very inviting. There was fruit and tea available when we checked in. The breakfast that was included was good. We had sausage, eggs, all kinds of bread and muffins, fruit, cereal, oatmeal, yogurt, on and on!!! Great place!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank S4232AEcarolb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

Hampton Inn in Trussville Alabama is a great place to stay -5 minutes from Barber Motorsports Museum and Raceway. The hotel is close to Interstate and there is a decent selection of places to eat. The staff is friendly and helpful.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Justine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

Good room & value, but bathroom not cleaned properly. Hair in the bathtub and toilet not clean -- hope it was a one-time error! Hotel clerk was friendly and helpful. Location was good. Room was a nice size and relatively quiet, and the bed was comfortable but the pillows were flat.

Stayed: June 2014, travelled as a couple
Review collected in partnership with Hampton
Thank droba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Birmingham / Trussville

Address: 1940 Edwards Lake Rd, Birmingham, AL 35235-3716
Phone Number:
Region: United States > Alabama > Birmingham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Birmingham
#19 Business Hotel in Birmingham
Price Range: £76 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Birmingham / Trussville 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Hampton Inn Birmingham / Trussville Hotel Birmingham
Birmingham Hampton Inn

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