We are Wyndham Rewards members and this was my second visit to this Wingate and have to say it is not up to the standards I am used to finding at most Wingate by Wyndham hotels, my first stay was 2 years ago and has gotten worse since then; I should have read recent reviews before booking rather than going off my memory of previous stay. Great location, very close to family and convenient to restaurants, entertainment, and shopping. Front Desk personnel were friendly upon check in, but most of the time the front desk was unoccupied; personnel were in the manager's office; one time the young lady was actually in the breakfast area at a table full of course work while directly in front of the TV. Plenty of protein options at breakfast - thank you! Our room was a 1st floor handicap room, and it seemed to have been a prior smoking room from the odor; room ready for renovation, worn out; has a big walk in shower, cannot move shower head, wedged against ceiling, lots of water ends up on the bathroom floor probably because the curtain is short and shower head position, this is a serious slip hazard and the shower stool is rickety, could end up in a law suit if not replaced. There is not a safe to lock up valuables. Very small refrigerator which had seen better days, and there was not a microwave in the room. Window screens were torn (we did not open the windows though), air conditioner temp difficult to control, either really cold or warm despite the setting. Iron in room had old moldy water in it which if used would have ruined shirt (checked out iron on towel before use, black gunk sprayed from steam holes) there was not a replacement iron available (all rooms booked). Supposed to be a non-smoking facility, however, people permitted to smoke next to front entrance (there needs to be a designated smoking area, gazebo). Both printers in business would not print, staff had no idea when they would be operable. HBO not available despite staff belief it was supposed already to be fixed. Not enough towels provided for 2 people (you would think a handicap room would have extra towels). We will not stay at this Wyndham property again unless it is renovated, and we will ask when the last renovation was completed the next time we come to B'ham; hopefully there are other Wyndham properties we can use, if not the is not a lack of competition in the area. Would not recommend staying here.
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- Also Known As:
- Wingate By Wyndham Birmingham Hotel Birmingham
- Wingate Birmingham