We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Happy Easter!” 4 of 5 bubbles
Review of The Cheesecake Factory

The Cheesecake Factory
Ranked #1 of 17 Dessert in Birmingham
Certificate of Excellence
Price range: US$25 - US$150
Cuisines: Italian, American
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Romantic, Groups, Child-friendly, Kids
Dining options: Brunch, After-hours, Dinner, Lunch, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Level Contributor
438 reviews
219 restaurant reviews
common_n_restaurant_reviews_1bd8 178 helpful votes
“Happy Easter!”
4 of 5 bubbles Reviewed 21 April 2014 via mobile

Extremely busy and told it would be a 35 minute wait that took 15 minutes. The customer service and advice from waiter was perfection. The location of this establishment is in a very busy area of Birmingham but it is extremely nice at The Summit. The restaurant is very well decorated and nice to boot. The food is always tasty with a lot of variety and choices. Then the cheesecake menu is overwhelming and delightful. Simply a wonderful experience and enjoy the Cheesecake Factory!

Helpful?
Thank Bandit2118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

475 reviews from our community

Visitor rating
    230
    149
    60
    23
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Birmingham
Level Contributor
49 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Great!! VERY busy”
4 of 5 bubbles Reviewed 20 April 2014 via mobile

Went here several times with husband & girls night out. All times, extremely crowded & busy. Average wait time is 45 mins on the weekend. GREAT selection of food though, (menu is like a book) LOVE LOVE LOVE the Cheesecake. Its so good, its doesnt matter if 1 slice is b/t $8 & $10. Will return as always. One of my favorites!

  • Visited January 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank BeautifulMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sevierville, Tennessee
Level Contributor
21 reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“busy but unable to accomodate”
3 of 5 bubbles Reviewed 15 April 2014

We stopped with our sports team of 10 to eat here and celebrate a long day of play. We arrived at 3:30, early so we could get in before dinner rush. We were told by the manager they would be unable to seat a party of 30 so we even asked if they could do the 10 players and then families could split......we were told it would be 8-9pm before they could. So our girls did not get to celebrate where they wanted, however, a few in our group just stayed and went in to see if we could get tables. All of us were seated immediately! And then noticed they were seating groups of 6+ a lot also. They could have seated our girls no problem. No reservations accepted and told our entire party was there. Others were seated and didn't even have everyone there.

  • Visited April 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank momrnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
445 reviews
163 restaurant reviews
common_n_restaurant_reviews_1bd8 139 helpful votes
“Great food & cheerful atmosphere !”
5 of 5 bubbles Reviewed 9 April 2014

My friend enjoyed her birthday celebration here with a great lunch & some special attention ! When she ordered her cheesecake, I mentioned that it was a birthday celebration & they presented it on a special decorated plate. Thanks for making her fill as special as she is !

Visited March 2014
Helpful?
Thank beckaj01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Axis, Alabama
Level Contributor
66 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Classy Atmosphere with great food”
5 of 5 bubbles Reviewed 25 March 2014

LOVE the Cheesecake Factory. Always great service, great food, HUGE portions, Beautifully decorated, Great Location, Great Selection on the menu, enjoyable for all ages. Reasonable. Did I mention HUGE portions? The meatloaf is fantastic! Love the Fried Macaroni & Cheese. You must save room for dessert.

  • Visited March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Vicky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The Cheesecake Factory also viewed

 

Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing