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“Worst hotel stay in my recent memory”

Jiuzhaigou Scenic Area Administration Heye Guests Hotel
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Jiuzhaigou Scenic Area Administration Heye Guests Hotel
Ranked #60 of 194 Hotels in Jiuzhaigou County
Hong Kong, China
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Worst hotel stay in my recent memory”
Reviewed 11 September 2010

Let's get the pro's of the hotels out of the way, since they are few:

* Location: it is within sight and easy walking distance of the entrance to Jiuzhaiguo National Park

* Price: it is relatively cheap (220Y/night)

Now the bad, the worse, and the ugly:

* Every room we saw had something that didn't work, whether it's the air conditioning, the toilet, or something else.
* The lobby and the rooms were unkempt: wallpapers were peeling; linens had holes in them; carpet had stains; bathrooms in particular were grungy: the shower head was grimey, and I really don't want to mention the smell that we had to deal with in the morning. I saw someone hawk and spit in the lobby, and no one else seemed to bat an eye.
* The services were very limited: no soap, shampoo, conditioner, and toiletries. (We brought our own shampoo/conditioner and toiletries but had to buy soap in the lobby shop). The hot water only runs between 8:30pm and 12am. No elevators (though there are only four floors so not really a big deal), and the lights over the staircase was often not on. We stayed 2 nights, and on the second day realized that to this hotel making up the bed consists of pulling the rumpled bedspread over the bed.

Overall, I would not stay in this hotel again, even with its relatively cheap price. (In fact, we moved out of the hotel early because we just couldn't stand it any more.)

  • Stayed September 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bluemockingbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Additional Information about Jiuzhaigou Scenic Area Administration Heye Guests Hotel

Property: Jiuzhaigou Scenic Area Administration Heye Guests Hotel
Address: Jiuzhaigou Scenic Area Entrance Side, Zhangzha Town, 623400, China
Region: China > Sichuan > Jiuzhaigou County
Hotel Style:
Ranked #60 of 194 Hotels in Jiuzhaigou County
Price Range (Based on Average Rates): £
Number of rooms: 54
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