I cannot recommend this hotel highly enough. The hotel was in a beautiful old building, with wonderful rooms. I loved the heated mattresses and our room had fantastic furniture. The staff was so incredibly friendly and spoke English exceptionally well. We came to Lijiang from hiking Tiger Leaping Gorge and stayed for one night. When my husband became very ill over night, they let us stay in the room well past check out time so that he could continue to rest. This helped us tremendously in what could have been a terrible situation for him.
One detail, we stayed in the waterfront branch of this hotel, which is located very close to the interesting parts of Lijiang, but is very quiet, so the location is really ideal; however, we arrived in the evening and the hotel was difficult to find in the dark. We ended up calling the hotel from a restaurant to get better directions, so try to get a good map if possible.