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“Thanks for your staff's invitation for New year banquet”
Review of The Bruce Chalet

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The Bruce Chalet
Ranked #12 of 929 Hotels in Lijiang
Hong Kong, China
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Thanks for your staff's invitation for New year banquet”
Reviewed 29 January 2012

On the day of chinese new year eve of 2012. me and my gf was lost my way to one of the museum in shuhe town. i asked a lady who near us for a guidance. During the conversation she told us she was working in bruce chalet and her boss is also from Hong Kong, so sheinvite us for the new year banquet in this hotel. It was such a warm offer when meeting a people from the same country and offered us to join their new year banquet, unfortunately, we were rush in time and next time will definitely stay longer in shuhe and consider to stay in this place.

Stayed January 2012, travelled as a couple
Helpful?
1 Thank ks531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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319 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2012

My family of 3 stayed at Bruce Chalet for 3 nights in late December. The warm hospitality shown by Bella & Bruce made our Lijiang vacation memorable. We adopted their advice on sightseeing around Lijiang and Bella helped us with the transport arrangements which were very decently priced, reliable with excellent service. Bruce even gave us hand warmers for our next destination (shangrila)...Now that's certainly going beyond call of duty! The adults enjoyed the company of other guests at the cozy kitchnette every morning whilst my daughter enjoyed playing with the puppy! Location wise, its great...you can walk to Shuhe Town (UNESCO heritage site) and the Black Dragon Pool which I highly recommend is a mere 10 minute cab ride, Our room was clean with electric blanket though we would have welcomed heating in it. If we were to visit Lijiang again.....we'll stay with them again, for sure!

  • Stayed December 2011, travelled with family
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Helpful?
1 Thank Pink G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 January 2012

Stayed for 3 nights at the Bruce Chalet from December 13 to 16 with my wife. The room was tidy, clean and spacious. And the electric blankets is very comforting on the cold winter nights To echo the previous reviews, Bruce is truly accommodating and will provide you with valuable advice on where to go.

Bruce also put me in touch with an excellent guide (Ebenezer Hui) who took us to Shangrila via Tiger Leaping Gorge.

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
3 Thank navrak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippines
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 December 2011

My husband I stayed at the chalet from December 4 until December 7, 2011. The decision to stay here was based on trip advisor reviews of the place. To return the favor after benefiting from my readings, I would like to share our own personal experience. We are in our 40's and we come from the Philippines. We can speak a little Mandarin but we feel more comfortable finding a place where English was being spoken. Bruce was our main resource person for our itineraries. We did our own research before going to Lijiang, but his personal input and advice were invaluable. He also made our trip easier because he had reliable taxi drivers affiliated with the hotel. The rates were cheaper than the quotes we got on our own. I would say his tie up was merely to facilitate guests' needs. Bruce is dedicated to make his guests' stay worthwhile and enjoyable. He
did not hesitate recommending to us an overnight stay in another place thinking that it might be too tiring for a day trip, which means losing a night's income for him. He also has Bella as his helping hand, who equally offered generous help to us. For instance, she helped me buy 30 packs of tea which I brought home as souvenirs for Christmas. This was going beyond their hotel's services.
We were very pleased with our decision to stay in Bruce Chalet, which is around 15 mins taxi ride from Lijiang old town and 15 mins walking distance from Shuhe old town. The main selling point of the place is the remarkable service of the truly dedicated people manning the chalet. Thank you Bruce and Bella for a memorable stay!

  • Stayed December 2011, travelled as a couple
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Helpful?
3 Thank marilouyaptanmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 December 2011

My partner and I stayed for 3 nights in mid November, during Lijiang and Shuhe's quieter season. The courtyard is beautifully maintained and as it's a ten minute walk from Shuhe, it offers a nice haven from the town's somewhat overly touristy bustle. The staff are extremely friendly and never failed to offer free home grown fruit, tea, and coffee. They are happy to help with travel bookings, and very generous with advice--be warned, some of the staff can be extremely talkative and you may find it hard to get away.

Our room was clean but extremely cold, with only an electric blanket to keep you warm while in bed. Showers are hot but the bathroom itself is like an ice box, with only an overhead heater for warmth. Breakfasts, though very affordable, are basic, and if you're a coffee fanatic you are best getting your coffee elsewhere as Bruce's only serves instant.

As the Chalet is a ten minute walk from restaurants and shops, be prepared for dark walks back at night, since the Chalet has a kitchen but does not serve lunch or dinner. Make sure to borrow a flashlight from staff--we made the mistake of returning in pitch black and fell into a pothole in the road. That said, after checking out several hostels in the center of Shuhe we decided that the Chalet was preferable. Especially as it has a lovely rooftop with a view of the neighboring Snow Mountain and surrounding rice paddies, which makes for a nice spot to have a drink or two at sunset.

The Chalet also generously offered us bikes for free, as there weren't many guests, and advised us to explore the surrounding areas of Baisha and Naxi villages--which were much more laid back and less touristy than Shuhe. They offer a van and driver that can take you to Lijiang for 20RMB, or to the airport for 100RMB, so everything is quite accessible. They also allowed us to keep our room 6 hours after checkout as we had a night train to Kunming.

Overall a very charming place with enthusiastic and accommodating staff, but don't expect to be warm.

  • Stayed November 2011, travelled as a couple
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Helpful?
3 Thank chinacanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, England
Level 5 Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 6 December 2011

This is a great place to stay for travellers, maybe not regular holidaymakers. Bruce is a fantastic host and bends over backwards to offer help and advice to his guests. While I was there he bought 2 train tickets for me saving me a lot of time and effort. To be honest the place is pretty basic, but it is very good value so no real surprises there. The compound has a small garden and pond which gives a nice natural feel. The dining and lounge areas are not spotless or even that tidy but have a nice, casual 'lived in' feel. My room was fine, although the bathroom was a bit grubby in places. Breakfast is very basic with Bruce being the only staff member it is pretty much do-it-yourself but I was happy with that. And the people who stay there make a great travelling atmosphere, with plenty of stories around the table. The Chalet is well off the beaten track but within easy walking distance of Shuhe (about 15 mins) down an unlit track with no signs so you are reliant on a pickup to get there. Bruce has bikes to get around locally but I never used them. In a nutshell it comes down to this - if you took away Bruce then this place would get one or two stars tops. He is the draw here, but that puts a lot of pressure on his time. You find him being drawn away by other guests as you are talking to him. I wonder how he keeps it up! Bottom line is I recommend Bruce, and the Chalet just comes with him!

  • Stayed October 2011, travelled solo
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Helpful?
3 Thank trailfinder58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baton Rouge, Louisiana
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 November 2011

We had a fabulous stay at the Bruce Chalet! We stayed for three nights, then left our bags there while we did an overnight trip to Tiger Leaping Gorge, then returned for a final night at the Bruce Chalet.

We arrived late in Lijiang and just before our taxi driver got to Shuhe, his van got a flat tire. We called Bruce and he came out right away with his partner Bella to pick us up. When we first got to the room, we were a little worried that we didn't see a switch to turn on the heat, as it was pretty chilly. However, the heat lamp in the shower and the heating pads for the king size bed kept us nice and toasty. I also have to say that we travelled for three months and the bed at the Bruce Chalet was one of the most comfortable of our entire trip!

Bruce was extremely helpful with orienting us to the region, helping us plan our trip to Tiger Leaping Gorge, arranging cars, offering the use of bikes (although these are not in the best condition...). We really liked the communal nature of breakfast, which is where we were able to talk most with Bruce and other travelers. The garden in the middle of the Chalet is beautiful!

Bruce really did go above and beyond for us, though, after I was stung by a wasp during our trek through TLG and my foot had swollen up to twice its size. We went first to a pharmacy to dry to get some antihistamines and we encountered a translation obstacle as the kind women who worked there didn't speak any English. We called Bruce and he helped us translate, but we still couldn't find anything that seemed right. The women thought I needed to go to a hospital but were worried that the doctor would only speak Chinese. Bruce offered to drive into town (his chalet is about 15 mins outside of Lijiang) and accompany us to the hospital! He was a real star, waiting with us to see the doctor, trying to convince the doctor that an IV wouldn't be the most helpful (to no avail, I still ended up having an IV). We were SO grateful for him being there and going far beyond our expectations. We HIGHLY recommend this hotel, you will love it!

*FYI: it is a little outside Shuhe (5-10 min walk), which we didn't mind, but we had a few disgruntled taxi drivers (coming from Lijiang) who couldn't find it and wanted more money.

Room Tip: Request a room on the 2nd floor.
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Cecilia70808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Bruce Chalet

Property: The Bruce Chalet
Address: Ronghua Village, Shuhe Town, Lijiang 674100, China
Region: China > Yunnan > Lijiang
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #12 of 929 Hotels in Lijiang
Price Range (Based on Average Rates): £
Number of rooms: 13
Official Description (provided by the hotel):
The Bruce Chalet would be a great place for you who are already exhausted in trying to survive the throat cutting metropolitan life and looking for ways to recharge your batteries. The Chalet located in the Shuhe village underneath the Jade Dragon Mountain in Lijiang, Yunnan, China, the Chalet features picturesque scenery, genial sunlight, a large garden and great hospitality. The Bruce Chalet is built based on Naxi style structure combining with modern facilities. In total of 13 comfort rooms, including luxurious suites and Snow Mountain View rooms, all rooms with private bathroom, hairdryer, WIFI… ... more   less 
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