We had a pretty good stay here. The place is still kinda new, so is nice and kept up.
The staff was always responsive to our needs, and were nice to us all the time.
The business center prices for shuttles/drivers/trips were inflated, so we never used them.
Just be sure to not book a room on the front side of the hotel, as there is a KTV opposite the front entrance, and at night the noise from people outside the KTV was a problem (we had to switch to another room the second day, but they switched us with no qualms.)
The breakfast buffet was definitely chinese style, and wasn't impressive, but we slept in every day anyway. The hotel location is good, as it is only a few minutes walk back to some of the main streets in new town, and only about 20/25 minute walk to the entrance to Lijiang Old town.
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