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Reviewed 4 September 2016 via mobile


We loved the staff! They were extremly kind and provided us everything we needed.I loved the free pick up service and the fact that you can leave your bags in your departure day.The apartment was big with a nice terrasse and a big toilet with bathub ideal to relax

Date of stay: July 2016
Trip type: Travelled as a couple
Thank solo-catta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ravijojla N, Manager at Adria Apartments, responded to this reviewResponded 6 September 2016

Dear Solo-catta,

Thank you for being our guest and recommending us. It's nice to read your kind review. It's lovely to hear you were pleased with the accommodation. If you ever wish to revisit Bol, we'd love to welcome you back. Wishing you a lovely autumn, Adria Tours Bol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2016

Bol is a beautiful town and this is my second year vacationing here in the Summer. Both times, we were traveling as a couple, and both times we stayed for about three weeks using Adria Apartments. Staying in the apartments was a great option for us as we wanted the flexibility, privacy, and space, rather than staying in a huge, busy hotel.

Adria has a HUGE selection of apartments so I advise that you do your homework. Look carefully through the photos and the map and ask about walking distances. We had chosen our apartment based on some interactions with the Adria office. The apartment that we had originally chosen was unavailable for the duration of our stay, so we were referred to a new apartment on the same complex (Anna 3), which we were told wasn't on the website yet, but looked "exactly like the other apartment". We loved the look of the first place, so it was an easy decision. However, we were very disappointed when we checked into the apartment to find that it was not forwards facing (no natural light or direct access to the pool on the property), was a converted part of the property (doors leading to other apartments that were not ours, unfinished rooms that weren't locked, washing machine that wasn't plugged in in one of these rooms), and that there was a leak in the bathroom. We alerted the management, who did come and try to fix the problem a couple of times, telling us it must have been when we showered. This was not the case, as the leaks came mostly in the morning when we woke up, probably from upstairs... It was not what we expected from our correspondence with Adria, or from the price that we were paying.

After a few days of this, we were luckily relocated to a different apartment (Rina 13) that Adria had just finished. The Adria did a great job of looking after us despite the problems in the first apartment, such as helping us with laundry and letting us stay at this new apartment at the same cost as the original place. This apartment was much nicer, with great natural light and no problems with leakages etc. As there is a lot of development in Bol, this apartment was next to some building sites, but there was no noise, just some dust on the paths.

Bol is expanding so do check the location of the apartment you choose. For us, the walking was no problem. We stayed about 10-15mins walk (uphill) from the main town, which we enjoyed, as it was away from all the busy streets and restaurants. We were within short walking distance of the local supermarket for our daily essentials, but we did most of our shopping at the local markets which are right at the bottom of the hill by the harbour of Bol. (Well worth it if you are staying at the apartments!) The staff at Adria were also incredibly accommodating as we requested a blender to make fresh juices -- they were happy to assist with this, which made a huge difference in our stay.

All in all, after the initial hiccups, we had a wonderful stay at Rina 13. The apartment had a proper kitchen and dining facilities, which made for many lovely evenings spent in the apartment -- a great option, especially if you are traveling for a long time. The wifi was decent at the apartment, and we enjoyed the outdoor space. We found, in our experience, that beds in Bol (in general) aren't super comfortable, so just bear this in mind :)

Thanks, Adria, for looking after us during our time in Bol. We will be back to visit next year! :)

Room tip: Communicate w/Adria office +look @maps to get location you want (quiet/close to town/supermarket, etc)
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Kimberley F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ravijojla N, Manager at Adria Apartments, responded to this reviewResponded 3 August 2016

Dear Kimberley,

Thank you for staying with us and for taking the time to write such an honest and well-meant review. It's wonderful to read that as our returning guest, you've had another good vacation in Bol with us, and even more so, that you're planning to come back next year. We're really glad that you are coming back, as you are our great guest and we love to welcome you back.
It's wonderful that you've described your experience in such detail, and thank you for highlighting that the second apartment we provided was a hit. It's also rewarding to read how you noted our efforts to keep your stay a success, and thank you so much for that.

Wishing you and your loved ones a long and sunny summer,
Adria Tours Bol

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Reviewed 30 July 2016 via mobile

Apartment is generally to a decent standard, although quite cramped.

Employees at the agency are running it like "they just work here", which is not what you are used to when renting apartments in Croatia where people are very friendly and hospitable.

The side effect of this is that when you call in to ask for clean towels or ask for more toilet paper when it's run out, you get a robot-like answer "it's our policy to change this only after 3 days". Well, this isn't made clear anywhere -- besides, what happened to the old "customer is always right"?

Also they're fussy about payments in advance, credit card holds and clearly everything else that has to do with their profitability.

Shame that the service is so poor.

Date of stay: July 2016
Trip type: Travelled as a couple
2  Thank KitVelik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ravijojla N, Manager at Adria Apartments, responded to this reviewResponded 3 August 2016

Dear Kitvelik,

Thank you for staying with us and taking the time to review us. We're glad you found that the apartment was up to a decent standard.

Now to address some of your points. It is true that we provide towels and change them every three days. We are renting self-catering apartments with no daily cleaning, maid service, etc. and all of these things are stated on both our website and on websites of our partners.

In regard to the staff; we are surprised to hear some of our staff was not up to your expectation. We take pride in being told how friendly and helpful our staff is. If you know exactly who you spoke to or at least when it would be very helpful for us to know. Please accept our sincere apologies for any unhelpful conduct that may have occurred and rest assured that we will work on this issue and make sure it does not happen again.

When it comes to the payments, we need to keep certain procedures, having that many apartments in our offer. We either charge our guests at arrival or at departure. It is only standard to ask for the credit card details if our guests choose to pay at departure or some other form of security that the final payment will be made. If we have indeed been fussy about it, we apologize.

Lastly, we thank you for your suggestions on how to improve our services.

Sincerely, Adria Tours Bol

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Reviewed 25 July 2016 via mobile

Great organization, frandly staff, especially driver Leon how was very professional and helpful. Extremely clean apartment. I can strongly recommend theirs services while visiting beautiful Bol, Brac.
Vedrana

Date of stay: June 2016
Trip type: Travelled with friends
Thank Vedrana5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ravijojla N, General Manager at Adria Apartments, responded to this reviewResponded 26 July 2016

Dear Vedrana,

Thank you so much for being our guest and for your kind words. We're thrilled that you were pleased with as you say, extremely clean apartment and our staff (Leon is thrilled to have been named as very professional).

You were a great guest and we'd love to welcome you back should the roads take you to Bol again.

Wishing you a long and lovely summer,
Kind regards,
Adria Tours Bol

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Reviewed 26 December 2015

First of all, there is no public transport on this island, so you do have to walk everywhere.

The company does provide shuttle if you are arriving the island using direct Split <> Bol catamaran ferry service. Get off the ferry at Bol, you will see there is a tiny car park and you should see a van or car painted big logo of Adria. They will drive you to their office to check in, then take you to your accommodation.

Our apartment is actually one of the residential houses on the island, located on "Splitska ulica Bol" if you want to Google map. There is a pedestrian pathway which goes from the shopping strip / ferry wharf / restaurants to our apartment, and the pathway has both steps for walking and flat slops for you to pull luggage up the hill. It is very steep, so it does take 10 to 15 minutes to walk up that hill.

There is a supermarket about 15 minute walk from our apartment, where you can buy everything you need to cook inside the apartment (the apartment has pots and pan and cooking utensils plus cutlery and plates etc).

There are some restaurants up the hill just like this holiday home (like Restaurant Ranc which is listed here on Trip Advisor), but most are down near the ferry wharf, with most shops, so there is a lot of walking up and down hill involved. You will get used to it after 2 days.

Beaches and water activities (where you will be during the day) are all on the western side of Bol, along the road "Put Zlatnog Rata", which is 30 minutes walk from our holiday house.

Our holiday house was clean, cheap, even has washing machine, so it really has everything you need to relax and get everything worked out, before continuing with your road trip.

Date of stay: August 2015
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Azzsyd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ravijojla N, Manager at Adria Apartments, responded to this reviewResponded 28 December 2015

Dear Azzsyd,

Thank you very much for staying with us and for writing this positive review. We are glad to hear that your stay with us went fine and that you were quite pleased with the apartment and its location. It is lovely to read such a detailed review that's going to help our future guests. We are glad you've highlighted that the holiday home was clean, cheap and that it had everything needed in order to relax.
It was great to welcome you and we'd love to do it again, as soon as you find yourself daydreaming about Bol. If you wish to know about current villa promotions and apartment discounts, make sure to follow us on Facebook to get the latest news.
Kind regards,
Ravijojla

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