Having just returned from a 2 week stay at the Hotel Croatia & read the reviews of people who stayed at the hotel during the same period, we are somewhat surprised about some of the negative comments posted & reviewers expectations.
Despite the hotel (487 bedrooms) being at maximum occupancy, including the Shell conference, there were no more than 2 occasions when the hotel appeared to be under strain in coping with the large numbers.
We found the staff to be attentive, courteous & helpful at all times in all areas of the hotel.
We, in common with some other reviewers, experienced a small number of minor issues however we received excellent service & all issues were resolved speedily & efficiently.
We found the Hotel Manager to be realistic & honest about the service within the hotel & very keen to resolve issues (we were particularly impressed with the speed he negotiated the steps from the Spinaker Restaurant to meet with us in reception!)
Some issues raised are valid but are no different to similar hotels of this size but comments posted regarding the attitude of staff we feel in some instances were in fact the result of the attitude of the guest!
Overall we thoroughly enjoyed our holiday, fantastic sea view room, excellent facilities, great pool area (we always managed to get a sunbed!), varied hot food choice & where else would you find a hotel with such beautiful views.
Loved this hotel, loved Cavtat, we will be back!
- Official Description (provided by the hotel):
- Hotel Croatia is among the leading five-star hotels on the Adriatic. It is the ideal base for exploring Dubrovnik, whether you are here for leisure or business. Hotel Croatia offers private beaches both on the open water and a protected bay, indoor and outdoor pools, hiking trails, state of the art wellness center and award-winning dining facilities. Located between International Airport and Dubrovnik, Cavtat is the perfect location for holiday or business trip. ... more less
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- Also Known As:
- Croatia Hotel Cavtat
- Croatia Cavtat