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“Awkward stay, missed expectations, good pool experience” 2 of 5 bubbles
Review of Amfora Hvar Grand Beach Resort

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Amfora Hvar Grand Beach Resort
Ranked #4 of 16 Hotels in Hvar
Seattle
Level Contributor
5 reviews
5 hotel reviews
“Awkward stay, missed expectations, good pool experience”
2 of 5 bubbles Reviewed 20 June 2014

I will start by saying that our time by the pool was quite relaxing, the breakfast was good, and the town of Hvar is charming. The hotel is as many other semi-negative reviews paint it: rooms are hit or miss, and its almost too complicated to try to explain the floor plan and combinations of up/down elevators and stairs to reach any given section. As long as you memorize the path to your room, you're fine. When we first arrived, I was upset with the "sea view" from our room (2108) - you could see the sea, but also a concrete path and the pool bar. An attempt to try to request a room higher up was met with "we're completely booked, sorry". I had booked 2 months in advance for my honeymoon, noted the same twice to the hotel requesting a higher floor room, but was given a room in the same block as the people checking in before and after me (saw them in the hallway regularly). After a few days I realized that we actually had one of the better rooms because it was far from reception (fewer people walking by it), and all that we're doing is sleeping there. Without sarcasm, I feel for the hotel mgmt, as the layout of the hotel is rather awkward and I'm sure guests are consistently less than pleased with either the view, the walk to the room, or the hallway noise of rooms close to reception.

In general, we made the most of it by the pool, which was nice enough indeed, but there are plenty of other "resorts" and locations at the same (or lower) price point in the Mediterranean and beyond that I would spend my money at.

  • Stayed May 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jakeberm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncaniHvarHotels, General Manager at Amfora Hvar Grand Beach Resort, responded to this review, 24 June 2014
Dear Guest,

Thank you very much for sharing your review with us and staying with us during your honeymoon. We apologize that our hotel did not meet your standards, as despite of the technical construction of the hotel, we strive to provide our guests with authentic and memorable experiences. We also launched Hvar Experience program that has special honeymoon addition as well, and we will try to promote it better as we are sure our team would find a perfect fit for your best stay.

We hope you have enjoyed the destination and feel free to contact us for any assistance needed in the future.

With Kind Regards
Amfora Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,752 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (304)
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English first
Dartford, United Kingdom
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 20 June 2014

Positives-
Great location, fabulous views across to sea,Clean small standard room, Lovely pool-
area can be super busy this is due to the fact that the sister hotels in Hvar allow guests to use The Amfora, not fair really considering you pay a premium to stay here.

Negatives-
The food isn't what I come to expect from this standard hotel with lunch's having to be sent back- over cooked steak & freezing cold potatoes bad Caesar salad.....
When checking out from the Amfora the staff did not believe that I had paid the full amount back when I booked through booking.com and was told I would need to pay again!
After going through my confirmation email I showed a reception manager who said 'I should've remembered if I paid'
I tried explaining that I had originally said I had paid.
He was a very rude member of staff (no name badge on)even though I strongly stated and also showed my confirmation email which I had paid in January!
After paying again and 30 mins of trying to sort this out(the rude man threw the paperwork down for another man to deal with the situation and made a sharp exit from the front desk) including me calling the bank they finally refunded my card as the paperwork was found with a copy of my credit card full deposit!
10% was taken off the bill as they realised what a mess up this was.
I would strongly recommend when booking bring all relevant information as the reception will not listen and you need all
documents to back up your
booking!

  • Stayed June 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Maleeka R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncaniHvarHotels, General Manager at Amfora Hvar Grand Beach Resort, responded to this review, 24 June 2014
Dear Guest,

Thank you very much for sharing your experience with us, as it is very valuable information to keep are standards and service high. We deeply apologize for the situation at your check out and we will investigate this situation to train our staff better and avoid such misunderstandings. The pool is exclusively for Amfora guests, but in pre-season and in certain situation we allow guests from other hotels to use it as well.
We hope you had a great stay in Hvar overall and we would be pleased to welcome you again, so please do not hesitate to contact us for your next reservation.

With Kind Regards
Amfora Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 18 June 2014

WE stayed at Amfora in May while in Hvar for a wedding. The hotel is ok, it has very much of a resort feeling, which I don't personally enjoy. Our room was OLD, the bathroom was dark and ugly. No view at all. Considering this was the most expensive hotel we stayed at during our 15 day vacation in Croatia, I can also say it was by far the worst! It's also a good 15 minute walk from the ferry and the old town, so there are definitely other hotels in a better location. The big plus of Amfora is the nice terrace that overlooks the sea. The breakfast was also good, but it felt very much like being in a loud cafeteria. Also, it takes forever to get anywhere in the resort. I would never stay here again!

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Camilla L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncaniHvarHotels, General Manager at Amfora Hvar Grand Beach Resort, responded to this review, 24 June 2014
Dear Guest,

Thank you for choosing our hotel for your stay in Hvar and sharing your experience with us. We continuously strive to provide our guests with highest standards and authentic experience of the destination, and we hope our service has met your expectations.

Even though you did not like the location and hotel type, we hope your vacation in Hvar was a wonderful experience.

For any assistance, please do not hesitate to contact us at any time.

With Kind Regards
Amfora Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 June 2014

We got married in Hvar in May 2014 and Amfora hotel was the base camp for all the guests. The hotel also took care of the catering though the wedding was in a separate venue...
All services provided were up to par with the highest standards in the hospitality industry.
The food was incredibly good! The friendliness of the staff (house keeping, front desk, porters, managers, waiters, simply everyone...) was exemplary to say the least!

All in all, it was a great experience staying for 10 days at Amfora, and I highly recommended to anyone travelling to Hvar.

PS: Insist on your sea view rooms.. it changes the experience!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank George d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncaniHvarHotels, General Manager at Amfora Hvar Grand Beach Resort, responded to this review, 24 June 2014
Dear Guest,

Thank you very much for your lovely comment and we are pleased you have enjoyed your stay with us, as well as the wedding in our premises. We hope we will be able to welcome you again, so please do not hesitate to contact us at any time for your next visit to beautiful Hvar.

With Kind Regards
Amfora hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilts In Uk
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

Excellent position, large swimming pool short walk to Hvar Town by pathway from hotel.
Hvar beautiful - few stag parties which was a shame. Must like boats as transfer to and around Hvar are by boats.

Room Tip: Seaview room a must
See more room tips
  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sunshine5737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncaniHvarHotels, General Manager at Amfora Hvar Grand Beach Resort, responded to this review, 18 June 2014
Dear Guest,

Thank you very much for your lovely comment and we are pleased you enjoyed your stay with us.
Please feel free to contact us directly if you or your family and friends need assistance in future.

With Kind Regards
Amfora Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 15 June 2014 via mobile

Lovely hotel and very friendly staff. Rooms are on the small side but with pool and beach facilities this really isn't a worry. Very clean and good over bath shower. Walking distance to hvar town in 5 minutes on easy route - did not need transport at all. Breakfast has a lot of choice however restaurant at the pool was not recommendable - very slow service and food was poor. Definitely try hula hula near - great daytime chill out vibes.

Stayed June 2014, travelled with friends
Helpful?
1 Thank HeLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncaniHvarHotels, General Manager at Amfora Hvar Grand Beach Resort, responded to this review, 16 June 2014
Dear Guest,

Thank you very much for your lovely comment and recommending our hotel to the other guests. We would be pleased to welcome you again and we will forward your comment to our pool bar manager, to make sure their service is always up to standards.

With Kind Regards
Amfora Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SURREY
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

Having read a few mixed remarks on hotel wasn't sure what to expect.We visited the last week of may and found the hotel clean and comfartable with good shower and although rooms are a little small with a rather annoying toilet lid,overall worthy of its rating.Probably worth upgarding to sea view as it does have some spectacular views from the front.Well located for strolling into the town and deciding amongst the 84 restaurants to choose from.Pool area large with free pool towels and simple but nice lunch menu.We would definately go back to Hvar and would consider this hotel again.

Room Tip: worth upgrade to sea view
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank LIZZIEBETHSURREY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncaniHvarHotels, General Manager at Amfora Hvar Grand Beach Resort, responded to this review, 16 June 2014
Dear Guest,

Thank you for your lovely review and for staying with us in Hvar. We are very pleased you were happy with the hotel and we are looking forward to welcome you back soon.

Please do not hesitate to contact us directly for your next reservation.

With Kind Regards
Amfora Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Amfora Hvar Grand Beach Resort

Property: Amfora Hvar Grand Beach Resort
Address: Ulica biskupa Jurja Dubokovica 5, Hvar, Hvar Island 21450, Croatia (Formerly Amfora Hotel)
Phone Number:
Region: Croatia > Dalmatia > Split-Dalmatia County > Hvar Island > Hvar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Hvar
Price Range (Based on Average Rates): £
Hotel Class:4 star — Amfora Hvar Grand Beach Resort 4*
Number of rooms: 324
Official Description (provided by the hotel):
Tucked away in a tranquil bay, surrounded by a lush pine grove, and only a short ten minute walk from the historic city of Hvar, Amfora. Hvar grand beach resort is the most exciting beach resort in the Adriatic. Its contemporary designed rooms with breath-taking views of the Paklinski Islands, spectacular cascading pool with lounge area and diverse amenities such as state-of-the-art conference facilities make this unique self-contained destination resort ideal not only for couples, and family vacations but also for all your special business events from team building incentives, large meetings and conferences, banquets to workshops. The exclusive and luxurious beach club Bonj 'Les Bains' is located within the resort, with private cabanas, massages in the Sensori Spa wellness centre, sunbeds and a beach bar and restaurant. ... more   less 
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Also Known As:
Amfora Hotel Hvar

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