We had a room overlooking the harbour so we got the perfect sunset view. The lobby and restaurant are gorgeous, and breakfast buffet was incredibly good with scrambled eggs, grilled vegetables, fresh fruits and juices, and an impressive array of other items. We loved having breakfast on their outdoor patio with sea views.
When we called down to get help with our bags to put into storage for the day (we were leaving by ferry at 6 pm), someone arrived almost immediately, which was impressive.
The location of this property on the point in the old town is also perfect for exploring the many side streets in the old town with their lovely shops, restaurants and churches. The streets were designed to be a "fishbone", so the property is located at the mouth of the fish.
Interestingly, the angles of the streets were originally designed cleverly with the winds in mind: On the north side, the streets are at an angle so that the cold "Bura" north wind does not penetrate. On the other side, they are straight to take advantage of the warmer south breezes.
Though we enjoyed our stay here , there were a few things that prevented this hotel from receiving the top rating.
Though we had a sea view, the windows are very narrow, though this is something one wouldn't want to change in a historic property. More problematic, the decor with shocking blue walls and white furniture of an indeterminate era really doesn't suit the historic character of this property as it should (neither modern nor historic), and our bed was just two singles pushed together. The only time we've EVER experienced that in our extensive travels. Furthermore, while staff was polite, they could not be characterized as warm and friendly or particular helpful especially when compared to our other Croatian destinations.
We had expected, as we had been told by our travel agent, that hotel staff would help us with our bags to the ferry. As it turned out (based on the prevailing winds), the ferry docked at the far end of the old town rather than in front of the hotel, so this would have been much appreciated. When we returned to the hotel to retrieve our bags from storage to go to the ferry, we were directed by the desk attendant to go to the storage area ourselves rather than someone getting them for us. She also didn't know which dock the ferry would be at, and directed us to ask the two other employees sitting having a beer and a smoke outside to find out where we needed to go. With our 3 suitcases in hand, plus a backpack, when we approached them to verify where the ferry would be, rather than jumping up to offer assistance, they merely pointed and gave directions on where we needed to go.
Based on that last interaction especially, we'd probably not choose this property again, nor recommend it to others. Since it's not cheap, it was a bit disappointing.
