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Review of Villa Clara

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Private Room, 1 Bathroom, Sleeps 4
Makarska, Split-Dalmatia County, Dalmatia

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Terrible - based on 1 review
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Reviews from our community

Cluj-Napoca, Romania
Level 1 Contributor
3 reviews
“The owner makes you feel like you disturb her and you want to leave as soon as possible”
Reviewed 21 August 2016 for a stay in August 2016

The owner asked for our passports when we arrived, to keep them as a guaranty. When we refused, she said that we will no longer have access to the summer kitchen, neither the interior courtyard, changing the initial conditions of the booking. Is was not very clear what summer kitchen means. There was only one sink in the courtyard and a gas range.
She didn't changed the towels nor the bed sheets for 8 nights and she told us to buy the toilet paper that we need.
The parking was very difficult, because the house is in a pedestrian area and had to pay 1 euro/hour or to find a free spot, which was nearly impossible.
The door was handcraft and improvisation, so the hinge broke one day after our arrival, after we only opened the door two times. The owner didn't fixed it for a week, and the last day asked us to find somebody to do it. During that day, the door was not properly closed and we were very concerned about our things. When we told her about the safety of our things, she said that we should stay and watch the rooms. She asked for a huge amount of money to fix a hinge.
The owner lived in the same house, and you should take into account that you don't have the house at, your disposal, as you have to share it. And you don't have any privacy.
When we left, she only gave the identity card back at the last moment, after she, her mother, daughter and her boyfriend watched us during the whole time, from when we started preparing to leave, until we put our luggage in the car. She made us feel like thieves, and to be sure that we don't take anything from the house. Instead, we left half pack of toilet paper.
During our entire stay, we didn't felt safe, because of the door that was broken and nearly close to hurt us every time when we opened it.
Except all the things described above, everything else was ok.

Date of stay: August 2016
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: when we left the house
Liked least: the attitude of the owner
Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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