This hotel is a huge, recent building soaring out of a small city of older buildings and in sharp contrast with the city in every way. Natasha in the reception is brilliant! There are several men also working the reception. They are intense and serious, yet extremely professional and helpful. It is the first time in a larger hotel that we have been addressed by name. Everyone, it seems, works a 24-hour shift.
The breakfast buffet is ample and appropriate for this part of Croatia, and there is a young breakfast attendant who was very attentive the first morning, assuring us that he would serve our coffee, and offering refills. He was not in the restaurant the next morning, and the three gentlemen who were there served some tables coffee, and completely ignored the two tables in our area. That's the reason for the drop in a "service" score.
If Osijek is your destination, this is the place to stay!
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