We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comrades, Do Not Stay Here!”
Review of Hotel Jezero

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Jezero
Danville, California
Level 6 Contributor
152 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
“Comrades, Do Not Stay Here!”
Reviewed 26 September 2013

As a very independent couple in our late 50's, we made a mistake by staying at Hotel Jezero!

I thought the exorbitant ($160) Booking.com reservation included entrance tickets to the park (only applies for Day 2 and beyond). The price did include breakfast. I was enamored by the location and embarrassingly I did not read enough reviews to gain a proper understanding of this facilities downsides!

Effectively Group Tour Bus customers are its total focus. Fleets of buses with fleets of bus tourists occupying the lobby and dining in the giant mess hall downstairs. The breakfast buffet was very adequate, far from great, so no complaints about the food offerings. However, we were planning to have dinner here until we saw the reality of the masses. Compounding our issues is we chose an awful restaurant as a backup which by association made us dislike Hotel Jezero even more! Sometimes the brakes do not work when you are going downhill!

BUT, there always is a BUT! I cannot praise Marija our check-in receptionist high enough. She is a star who deserves a raise. After listening to my ad nauseam complaints about the tickets (not her fault) she upgraded us at no cost to a top floor (above the treetops) balcony facing out over the entire park. She also followed up the next day (yes a star) on how we liked our accommodation (wi-fi DID work in our room). BUT Marija is like a huge tube of lipstick that cannot gussy up this sow!

Given a REDO, we would stay at an Inn/B&B near the park in a very nice setting with rave reviews about their food. Yes the convenience of walking down the path to Entry 2 with its Tram, Boat Pier and Ticket Booth with park details and maps is a major plus. I recommend you park at Hotel Jezero because they have no way to know if you are a guest. Just say you are staying there or visiting one of the 6,000 people on the buses.

This property has a business model formula and it will not change for some time. The entire complex needs to be razed and redone. BUT I would say the same thing about the Falls at Yosemite Lodge in California!

Enjoy!

Room Tip: Stay at a different property.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StrandsDanville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

848 reviews from our community

Traveller rating
    64
    303
    359
    87
    35
See reviews for
155
371
75
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
CA
Level 6 Contributor
186 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 24 September 2013

Pros:
* Great location, walk to tram to Plitvice national park

Cons:
* Very busy crowded hotel. When we arrived, 2 other buses arrived at the same time, was a big chaos.
* Small bathroom, there is no counter space for toilery bags.
* Do not give front desk your room keys when you go out. They are so busy, will give key to anybody who ask for the room #. I got someone else's key by mistake. Another couple asked for their key, and the key was not there!
* No wifi in the room, very slow internet in the lobby

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bobolee55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roanoke, Virginia
Level 6 Contributor
515 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 17 September 2013

This is an old hotel that served as Serbian command HQ during the war. It feels old and tired but is clean. Rooms are comfortable enough but bath is very small with cruise ship like shower. No a/c but is not needed in september. No room safe and no wifi in rooms but is free in lobby although very slow at times. Flat screen tv in room with BBC NEWS and one or two channels with movies in english. The arranged meal for dinner was quite good with local trout. Breakfast was average.Hotel is very close to the tram which takes you to various parts of the lakes.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RERD09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level 4 Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 September 2013 via mobile

We were there to see the Plitivice Lakes (along with everyone else, and there didn't appear to be a lot of choice of hotels). Hotel is fairly basic, found reception staff helpful. Rooms, we faced the forest and it was fairly basic, but clean and tidy. Hotel is very large as it caters for groups (we were traveling as a couple). Food was pleasant, prompt service, totally adequate. Location is excellent for accessing the lakes.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappyHourTorbay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cebu Island, Philippines
Level 6 Contributor
183 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 15 September 2013

This is a very busy hotel catering to big groups usually checking in almost at the same time in the late afternoon which we experienced last May. The serving staff in the dining/breakfast room can be grumpy at times. We were there with 6 other big group so that must have been too much for them.
We had a large room facing the parking lot, a sitting room and spacious T & B. There is no AC but it was the least of our concerns since the weather was cool. Wifi is accessible only in the lobby.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JAndrews10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 6 Contributor
286 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 9 September 2013

This is a hotel located in the beautiful lakes district of Croatia. There are few choices in this area .. And that is a good thing. Nothing fancy here but the rooms and entire facility were very clean and well kept if a little old. Wifi worked in the lobby area and was free. Shower had loads of hot water and lots of pressure but was small and water all over the floor when you are done. The walls are paper thin so watch what you say about your travel mates. Breakfast buffet was a three out of five, lots of choices but lots of tour groups in the morning. We had a balcony looking over the woods - peaceful and a welcome relaxing pace after city tours for the last two weeks. Dinner was a little weak but we were not expecting Michelin five star. The bar was pleasant but another waiter / server would help speed up the service ... An empty glass is money lost.

This is a fine three and a half star hotel in a beautiful park ... I would not hesitate to return.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Malone2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level 6 Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 8 September 2013

The hotel has large, clean rooms. Ours overlooked the trees of the park. But it is a typical holiday hotel, nothing to make it stand out. However you are there to visit the park and for that it is perfect. The restaurant was huge, created for large bus groups, so nothing special, but there are not many choices in this area.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Francoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Plitvice Lakes National Park hotels
6.3 mi away
Turist Grabovac
Turist Grabovac
#1 of 3 in Grabovac
309 reviews
4.3 mi away
Hotel Degenija
Hotel Degenija
#1 of 1 in Rakovica
561 reviews
0.5 mi away
Bellevue Hotel
Bellevue Hotel
#6 of 9 in Plitvice Lakes National Park
335 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Villa Mukinja
Villa Mukinja
#5 of 9 in Plitvice Lakes National Park
127 reviews
9.7 mi away
Tourist Centar Marko
Tourist Centar Marko
#7 of 9 in Plitvice Lakes National Park
66 reviews
1.1 mi away
Villa Lika
Villa Lika
#2 of 103 in Plitvice Lakes National Park
295 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Jezero? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Jezero

Property: Hotel Jezero
Address: Plitvice Lakes National Park 53231, Croatia
Region: Croatia > Central Croatia > Plitvice Lakes National Park
Hotel Style:
Ranked #4 of 9 Hotels in Plitvice Lakes National Park
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Jezero 3*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Booking.com, Odigeo, Agoda, Priceline, Cancelon, Evoline ltd and HotelQuickly so you can book your Hotel Jezero reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jezero Hotel
Hotel Jezero Plitvice

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing