As a very independent couple in our late 50's, we made a mistake by staying at Hotel Jezero!
I thought the exorbitant ($160) Booking.com reservation included entrance tickets to the park (only applies for Day 2 and beyond). The price did include breakfast. I was enamored by the location and embarrassingly I did not read enough reviews to gain a proper understanding of this facilities downsides!
Effectively Group Tour Bus customers are its total focus. Fleets of buses with fleets of bus tourists occupying the lobby and dining in the giant mess hall downstairs. The breakfast buffet was very adequate, far from great, so no complaints about the food offerings. However, we were planning to have dinner here until we saw the reality of the masses. Compounding our issues is we chose an awful restaurant as a backup which by association made us dislike Hotel Jezero even more! Sometimes the brakes do not work when you are going downhill!
BUT, there always is a BUT! I cannot praise Marija our check-in receptionist high enough. She is a star who deserves a raise. After listening to my ad nauseam complaints about the tickets (not her fault) she upgraded us at no cost to a top floor (above the treetops) balcony facing out over the entire park. She also followed up the next day (yes a star) on how we liked our accommodation (wi-fi DID work in our room). BUT Marija is like a huge tube of lipstick that cannot gussy up this sow!
Given a REDO, we would stay at an Inn/B&B near the park in a very nice setting with rave reviews about their food. Yes the convenience of walking down the path to Entry 2 with its Tram, Boat Pier and Ticket Booth with park details and maps is a major plus. I recommend you park at Hotel Jezero because they have no way to know if you are a guest. Just say you are staying there or visiting one of the 6,000 people on the buses.
This property has a business model formula and it will not change for some time. The entire complex needs to be razed and redone. BUT I would say the same thing about the Falls at Yosemite Lodge in California!
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- Also Known As:
- Jezero Hotel
- Hotel Jezero Plitvice