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“Best of the best” 5 of 5 bubbles
Review of Valamar Riviera Hotel & Residence

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Valamar Riviera Hotel & Residence
Ranked #4 of 33 Hotels in Porec
Certificate of Excellence
chicago
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Best of the best”
5 of 5 bubbles Reviewed 3 May 2014

I want to take this opportunity to thank the hotel staff to the incredible hospitality and attention to the smallest detail for entire time of our stay. I do not want to say what was it so that i dont create problems for hotel with future guests in case they dont receive same attention and that hotel do not fulfill they expectations as I do not know whether this was the usual rule on the birthdays during the guests stay.Best regards from room 308 and thank you once again

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank firstraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValamarRiviera, General Manager at Valamar Riviera Hotel & Residence, responded to this review, 14 May 2014
Dear guest,

On behalf of Valamar Hotels and Resorts, and me personally, I would like to thank you very much for staying in our hotel. We are grateful that you have shared with us impressions from that period.
Your comments are of tremendous importance to us, because in this way we acquire complete picture of the quality level of our services.
This was really a nice letter; very motivating to our crew. It made us happy and proud to hear that we’ve met your expectations. We were pleased, because we share the happiness of our patrons; and we were proud because your satisfaction with our service is a validation of our mission and goal fulfilment.
I can assure you that quality and courteous service is our ongoing task and that we will continue to make your stay in our premises special.

Sincerely yours,
Valamar Riviera Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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508 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
Trieste, Italy
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

We have just returned from a 2 night break at the Valamar Riviera Hotel and Residence. From our arrival until our departure we encountered such excellent customer service. The hotel is located opposite the towns small harbor, prime location with stunning views of the sea. We stayed in a delux double room with sea view. The room was modern with 2 French windows looking out over the sea, very comfortable. Our seven month old son loved watching the boats come and go. The bathroom was very large too. Tea and coffee making facilities were also available with a good selection of drinks and snacks in the mini bar. Due to the weather being quite wet we ate both nights in the A La Carte Restaurant where we were waited on by Goran a fantastic waiter who had great knowledge of all wine and the restaurants menu. We enjoyed the food greatly the presentation was incredible. Breakfast was served until 11am and was buffet style with a vast selection of options. Will definitely be recommending to family and friends and we will most definitely be returning in the summer for another stay.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValamarRiviera, General Manager at Valamar Riviera Hotel & Residence, responded to this review, 24 April 2014
Dear Guest,

Thank you for taking your time to share your thoughts and impressions about our hotel, location of our hotel and great service we provide.
Words like yours give us the motivation to keep delivering only the best service to all our guests. The best reward for our hard work is to know our guests are satisfied and they wish to come back again. Also thank you for recommending us to your family and friends.

We are very pleased to host you again this summer, see you soon.

Sincerely yours,
Valamar Riviera Team
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warwickshire
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

I cannot believe I did not review our visit to Porec and the Valamar Riviera last May 2013. Just to say that we have just booked again as we had the most wonderful holiday. Porec is a lovely town, so many lanes to walk around, boat trips and coastal walks beside pine forests never far from lovely views of the crystal clear sea. The hotel and all the staff were wonderful, it felt like a familiar country hotel very friendly and accommodating, with lovely furnishings and fittings in the public rooms and the bedrooms. You can sit in the front terrace with a coffee or beer, just watching all the comings and goings of the boats at the harbour. Cannot wait to go again. Will make sure I post a review this time!!

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank mintyWarwickshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValamarRiviera, General Manager at Valamar Riviera Hotel & Residence, responded to this review, 12 April 2014
Dear Guest,

On behalf of our hotel and me personally, thank you very much for writing such a nice comment about our hotel and our town. It makes us feel really proud and happy reading your nice words. They are a prove that we are on the right way and I can promise you we will keep up with the good work in the future.
Thank you for booking our hotel again and we are pleased to welcome you at our hotel soon.

Best regards,
Valamar Riviera Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wales, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 October 2013

The Valamar Riviera Hotel was an Excellent choice, we could not fault it at all, excellent room had plenty of space with a wonderful bed, and the staff were all very helpful.
We had a room at the back of the Hotel, you don't get the sea views but you have not got the seagulls getting you up at 6-00am.
The Hotel is in an excellent location right on the Haber front, and the town is only five minutes walk away, and we have got to say that Porec is the cleanest town we have ever been to, we could not even fined a sweet paper on the streets any were.
We will definitely go back again some time.
Philip & Yvonne

Room Tip: can,t remember my room number, but it was on the secont floor in the back.
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  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank philipmilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denis2808, General Manager at Valamar Riviera Hotel & Residence, responded to this review, 22 October 2013
Dear Guest,

First of all let me thank You for sharing Your experience from Valamar Riviera hotel on the web. Your comment is truly motivating for all team, and it is nice to read that we have fulfilled Your expectations. In hope to have a chance to host You again,

Best regards,

Valamar Riviera Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 16 October 2013

We fault in this hotel while looking for a good place for the night. The good appearance helped us to make the choice. It was just the beginning. Nice room with good view, all services including internet and parking, very good price maybe because low season, excellent personnel at the reception.

Room Tip: sea view on request
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank enricopl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denis2808, General Manager at Valamar Riviera Hotel & Residence, responded to this review, 18 October 2013
Dear Guest,

Sincere thanks for your time and effort for complement to our hotel services. We are pleased that you have enjoyed your stay with us at hotel Valamar Riviera. It is a great honor and pleasure to read your impressions and we are looking forward to have an opportunity of greeting you again on your next visit to Poreč.
Best regards
Valamar Riviera team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 15 October 2013

Just returned home after a week with a group at the hotel. I asked for a quiet room and was given room 118. The aircon didn't work in the room. According to Marina at the reception the aircon is common for the whole hotel although there is a aircon panel in the room. This comment I found a little strange, but decided to open the window to get some fresh air. But outside the window were two big industrial fans making noise, so one cannot sleep with the window open. I was offered another room, 111 (aircon did not work here either). Trusting the same employee at the reception I accepted the room but did not open the window to see what was outside. Big mistake! Outside this room is a generator which runs NONSTOP day & night and makes even more noise than the two big fans outside room 118! Room 111 is also very small. I had a bottle of wine with greetings from the manager, but I would have preferred a room on an upper floor where there would possibly have been less noise. The bottle of wine did not resolve the problem.The worst thing is that apparently all standard rooms are priced the same (according to Marina at the reception.)The rooms 118 and 111 should definitely have a lower price! And not be given to somebody who has paid the same price as a client on the third or fourth floor. If you fancy a nice view, forget the rooms facing the town!The view is scruffy. Forth floor is the best.

The hotel is nice, breakfast is good and the restaurant Spinnaker serves good food. The restaurant staff is professional. Reception staff is also nice, except for one certain lady who must have known what was outside the window in room 111 ... Not very good PR.

Room Tip: Rooms on the highest floor (to the back of the hotel facing the town) are probably less noisy. AVOID...
See more room tips
  • Stayed October 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Mocaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denis2808, General Manager at Valamar Riviera Hotel & Residence, responded to this review, 18 October 2013
Dear Guest,
First of all I would like to thank You for sharing your opinion with us. This is of big importance because it shows us what we can do to make guests feel better at our property. We are really sorry that we were not able to give You a better room, because the hotel was full, so we didn’t have a choice. You have press the point on air-conditioning as well. By the laws and standards for energy saving and environmental friendliness, as well as guests health, we are doing our best to maintain mild ambient temperature. We are sincerely sorry if that made You feel uncomfortable, and it will be a great pleasure to host You in Hotel Valamar Riviera again, so we can show You at our best.

Best regards,

Valamar Riviera Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

My mother and I stayed for 2 weeks in July. We were allocated a room at the back, which had its own lovely view of the rooftops and steeple. Every morning/night you could hear the bells chime and the seagulls squawk! We did see the view from the rooms at the front and it is definitely worth paying the extra for a sea view. (although quite a bit smaller than the rooms at the back). Even worth it with any noise from the local bars in my opinion. The hotel is perfectly situated for catching boat tours and waking around the town. Loved getting the boat, whether the speed boat or the larger passenger boat further along - to the island across the water during the day where we enjoyed walking around the little path, swimming in the sea, lying by the pool, having lunch at the hotel there or in the little cafe. We also enjoyed sitting watching the world go by with a cocktail on the terrace of our hotel after our evening buffet meal. (Food not fantastic but very acceptable) Breakfast was better than the evening meal in my opinion. The girls cooking your food would accommodate all your tastes. As said before if your half board you don't get to eat at any of the very inviting other restaurants. Staff were fantastic! Very professional and obliging, from the chamber maids to front of house, everyone was very helpful. A few little niggles:- Air-con not great. Clothes didn't dry well when you had a room at the back as no balcony. Food in the evening a little greasy for my palette. Outside terrace small and used a lot by the public so getting a table or seat for a drink after your evening meal sometimes a struggle. (Although extra tables were brought out on busy nights) View from terrace out to sea obscured by kiosks and stalls - which could be rectified!
In all a fantastic holiday in a fantastic hotel with fantastic staff! Especially liked the little jaunt over to the island that brought its own little hidden gems!
Some nights in the hotel we had live music with a small band, all very good. Went a trip to Venice-boat leaves from outside the hotel, would highly recommend the trip-but don't buy the lunch package, (very poor) do your own thing or take sandwiches with you, but remember its hard to find somewhere to sit down to eat them! But do buy the shuttle boat to get to the heart of Venice! It can be very hot and a distance to walk.
I had a great holiday and loved all the free music that the town of Porec provided during the Jazz festival.
I would recommend this hotel and area to anyone.
Well done to all the hard working staff of the Riviera, keep up the good work, its appreciated!

Room Tip: Get a sea view on one of the higher floors.
See more room tips
  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jacksy438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denis2808, General Manager at Valamar Riviera Hotel & Residence, responded to this review, 18 October 2013
Dear Guest,

It is extreme pleasure for all of us to read Your comment. It is a great honour for all that we do, and such a great motivation. We are very happy that You enjoyed Your stay at Valamar Riviera, an we sincerely hope to have a chance to host You again at our property.

Best regards
Valamar Riviera team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Valamar Riviera Hotel & Residence

Property: Valamar Riviera Hotel & Residence
Address: Obala Marshala Tita 15, Porec 52440, Croatia
Phone Number:
Region: Croatia > Istria > Porec
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Porec
#4 On the Beach Hotel in Porec
#4 Luxury Hotel in Porec
#8 Family Hotel in Porec
Price Range (Based on Average Rates): £
Hotel Class:4 star — Valamar Riviera Hotel & Residence 4*
Number of rooms: 105
Official Description (provided by the hotel):
Exclusive waterfront boutique hotel for adults only located in the centre of historic Poreč Nestled on the picturesque Poreč promenade together with its residence, the elegant Villa Parentino a few steps away, it offers stunning views of the Sveti Nikola island and is just few steps from the historic old town. The hotel is one of Croatia's most stylish hotels and the 2013, 2014, 2015 and 2016 winner of the prestigious World Travel Award as ,,Croatia's Leading Boutique Hotel". It is also a true couple's haven as the very first adults only hotel in our portfolio. Hotel also offers a free 5 minute private boat ride to a reserved island beach where you are also welcome to use the resort's renowned service, premium executive packages and facilities, as well as a great personalised experience for couples and business travellers alike. ... more   less 
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Also Known As:
Valamar Riviera Hotel And Residence
Neptun Hotel Porec
Hotel Neptun Porec

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