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“Brilliant, well worth a return”
Review of Island Hotel Istra

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Island Hotel Istra
Ranked #5 of 23 Hotels in Rovinj
Certificate of Excellence
Reviewed 6 June 2014

Excellent hotel. The staff were great (See exception below) The breakfasts were excellent. The island was beautiful. Boat service was good but check which boat you get on as they change in morning and evening and you may end up at the wrong Island! Rooms were great and A/C quiet. However we visited the Lanterna restaurant and got the worse service ever. Had to ask for meals to be produced - spent 3 hours in the restaurant, most of them waiting. It wasn't just us as we heard of other people who suffered the same delays. WiFi is now free in the reception area.

Room Tip: Rooms on north side are quiter but a quiet A/C system meant we had no problems with closing windows...
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  • Stayed: June 2014, travelled as a couple
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2  Thank PeteJFraser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maistra-Croatia, Public Relations Manager at Island Hotel Istra, responded to this reviewResponded 21 June 2014

Dear PeteJFraser,

Thank you so much for choosing to stay at hotel Istra and for sharing your review here at Tripadvisor. Great to hear that your stay was brilliant and that all the services and facilities were up to your expectations. It is with regret though that I read about your disappointment in Lanterna Restaurant and you can rest assured that your comment was noted and passed on to our Food and Beverage team so that experiences such as yours are avoided in future.
Thank you once again for such a great rating; we hope your travels will bring you back to hotel Istra soon again.

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453 - 459 of 1,043 reviews

Reviewed 4 June 2014

Lovely hotel , I was there last year in my honeymoon i it was perfect...all ..the food very fresh and tasty, the island, the spa, the gym, the tennis court...everything. I will go back anytime.
I think that the only think that i didn't like was that the WI-FI wasn't free.

  • Stayed: August 2013, travelled as a couple
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2  Thank iulian c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maistra-Croatia, Public Relations Manager at Island Hotel Istra, responded to this reviewResponded 21 June 2014

Dear iulian c,

Thank you for taking the time to share your impressions about hotel Istra following your stay in August last year. We are always very flattered when honeymooners choose our hotel for such an important moment of their lives and really try to do our best in creating a memorable experience for them. It is so nice to receive a confirmation from one of our honeymooners that we have succeeded in this mission. Looks like the only thing that you pointed out as a possible negative side is extra charge for Wi-Fi which as of this year is included in the accommodation price. I hope this comes as a good reason to return for another great stay.

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Reviewed 3 June 2014

You can always over think the reviews on here and not choose to go to certain places because someone put a bad one on!
This hotel was fabulous, we had a room overlooking the pool and other island including sea. It was for 3 people but it was a bit squashed. Without the third person, the room is spacious! Its very modern, white and bright. There is plenty of wardrobe space and a safe and mini fridge if you choose! I would stay in the same room again! I feel if you overlooked the front of the hotel, you may risk being blocked by the trees! The bathroom once again was good and no complaints in the room area!
The pool was a tad cold but warmed up over the week and there was also a child pool and a sea water pool! There is plenty of sun loungers and parasols, so you don't have to worry about getting up at 6am to get a sun lounger! There is also a park with zip wire and swings! Plus water sports and scuba diving! There is plenty to do! Plus many restaurants and bars around the island, so you don't have to go off at night if you don't want to!
The hotel itself is on an island about a 10 minute ride from rovinj! It is a lovely relaxing journey but you may have to stand on the busier trips (6/7/8pm). I could write a review for pages about everything in this hotel!
I could not give you any bad comments as we had a lovely time, so much were going back this year! PLEASE DONT LISTEN TO THE BAD REVIEWS...NOT TRUE!!!

Room Tip: Higher floors have better views. Go for a sea view/over the pool!
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  • Stayed: July 2013, travelled with family
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3  Thank Laura270794
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maistra-Croatia, Public Relations Manager at Island Hotel Istra, responded to this reviewResponded 21 June 2014

Dear Laura270794,

It is so exciting to receive such a great acknowledgment from a happy guest like you. Knowing that you left our property with such wonderful memories and a wish to come back is the best motivation for the whole of our team and proves that we are heading in the right direction. Thank you so much for your words of encouragement- we are all very grateful for that. We hope you keep your promise and visit us soon again.
Best wishes from St Andrew’s island.

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Reviewed 2 June 2014

I have always avoided package holidays usually because so many hotels (however beautiful) feel like holiday camps and there is too much forced entertainment. This year we wanted something easy though so we did book a package at the Hotel Istra and I was very pleasantly surprised.

The location of the hotel (both Rovinj and the island) was gorgeous. Very like the best of Italy. The hotel was smart and exceptionally clean. The restaurant was a bit canteeny but that was because most people seemed to be on the half board option. The food was fine though and the staff where excellent at clearing away dirty crockery and keeping the tables clean which can be a problem in these buffet style restaurants. There were another couple of restaurants which were good although these were extra so to be honest we preferred to go into Rovinj for a meal on the occasions we wanted a break from the hotel.
Rovinj was very pretty and we ate at a number of restaurants, all were excellent and the staff very friendly and helpful.
Some people who had stayed at the hotel before were complaining that some of the facilities weren't open at the end of May but as we had never experienced them, there was nothing to miss! Personally the fact that it wasn't their peak season so there was no rush for sunbeads etc was a bonus!

There were 4 outdoor pools and also a lovely indoor pool and jacuzzi in the spa which I was surprised was open to all, even children so meant we could have a chill out even when it started to get cooler in the evening.

For the brave the swimming in the sea was easy (if cold) and there were lots of points were there were steps into the crystal sea. On a few days there were quite a few jellyfish though.

There were activities to do if you wanted - our son particularly enjoyed the archery and shooting which was just for an hour and you just turned up if you fancied a go. Very low key and Igor was brilliant - friendly but not 'in your face'.
The boat trip across made for a little adventure every time and they were every hour from early morning to midnight so didn't cramp your style.
There were lots of boat trips from Rovinj which were reasonable although with a child who gets seasick we didn't risk one this year.

Overall, it is a lovely hotel in a great place and suited for couples, and families.

Room Tip: All rooms seemed to have a sea view.
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  • Stayed: May 2014, travelled with family
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2  Thank Alison C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maistra-Croatia, Public Relations Manager at Island Hotel Istra, responded to this reviewResponded 21 June 2014

Dear Alison C,

We would like to sincerely thank you for writing such a nice and detailed review of hotel Istra and for giving us such a high rating. Seeing that overall you had a great stay with us and that whole of your family managed to enjoy and try most of the services fills us with joy. It seems that you have picked the right period to visit our island if you like more intimacy and less fuss around the pool. Pity you didn’t try our Lanterna restaurant for a less „canteeny“ meal but I guess it is always a good reason to come and visit us again.
Thank you once again for being our guest; we hope to welcome you soon again.

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Reviewed 28 May 2014

This hotel is fabulous.The setting is to die for with the walks around both islands just great to finish off the evening after having your fill in the restaurant.There is plenty of choice in the restaurant with something even for the most fussy of eaters.There is wine/beer and soft drinks on tap with your meal which you just help yourself to.If you are going out on a trip the next day you just order a breakfast bag at reception and collect it in the morning.
We went on a trip to Lake Bled in Slovenia which is absolutely beautiful but a very long day and because we missed our evening meal the Thomson rep had organised a cold meal to be in our room waiting for us when we got back which was a lovely touch.
I would recommend this hotel but i must say that waiting for the boat everyday got a bit tedious towards the end of the week and for this reason i would probably stay on the main land next time.
The rooms were cleaned to a good standard and the beds were very comfy.

  • Stayed: May 2014, travelled as a couple
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2  Thank bees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maistra-Croatia, Public Relations Manager at Island Hotel Istra, responded to this reviewResponded 21 June 2014

Dear Bees,

We are very flattered to read such a wonderful review following your recent stay in hotel Istra and would like to thank you for taking the time to share your positive comment here on Tripadvisor. Our Food and Beverage team was happy to hear how much you liked the offer at our buffet Restaurant, each year we try to bring some additional ideas and we are proud that our efforts are being recognized.
The boat ride is just 15 minutes long and most of our guest find the experience very charming. If you prefer a more active holiday involving long daily excursions to other parts of Istria, than we can understand that the boat ride is taking some additional time and patience. Still, I see that this was not an obstacle in having a great time with us, and we do hope to see you as our guest soon again.

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Reviewed 27 May 2014

This is our second visit to this lovely hotel. Again everything was excellent - our room had amazing views from balcony and was kept spotlessly clean by the hotel staff. The food in restaurant was varied and always great quality - spoilt for choice each evening. (My husband did miss the banana ice cream this year though). Free local wine and beer was an added bonus.

The 10 min boat from Rovinj to the Island really does make the trip feel more special.

All staff were friendly and helpful and all public areas were very well kept.

I will definitely be back again, as I love Croatia and this lovely hotel.

Room Tip: Try for top floor room, as we could hear the footsteps on the wooden floors above
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  • Stayed: May 2014, travelled as a couple
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1  Thank cazziebeebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maistra-Croatia, Public Relations Manager at Island Hotel Istra, responded to this reviewResponded 28 May 2014

Dear cazziebeebee,

Thank you for returning to hotel Istra for another memorable holiday and for leaving such a great feedback of your stay with us. We are thrilled to read that everything was excellent, from the room to our friendly staff. We really appreciate that you have shared your compliments with the rest of the Tripadvisor community and do look forward to host you again on your next visit to Croatia.

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Reviewed 27 May 2014

My husband and I stayed here for the first two weeks in May. I have to say the sight of Rovinj itself, as we waited on the jetty for the transfer boat to arrive, took my breath away. When we arrived at the hotel, we were greeted in a friendly and professional manner and the porter brought our cases from the boat to our room very quickly. We stayed in room 236 and had a magnificent view of the pools , the sea and the other island. There wasn't a day when I looked out of the window and didn't catch my breath, because it was so beautiful.
Our room was spotless and the cleaners were very friendly, as were all the staff in the hotel.
special mention must be made of Ivici (Ivan) and Karmen in the Aperativ bar, Valentina in the pool bar, Goran the night porter and all of the restaurant staff, who always had time to chat.
I probably wouldn't go there as early again, because the hotel was really only just starting to gear up for the season, with some of the facilities (E.G. the Captains bar and the Lavenda restaurant not yet open and also, because there were so few people staying in the hotel, the small boat was operating most of the time, which made the return trip from Rovinj at night quite interesting, especially if you're not too steady on your feet, either through a physical problem(like me) or having too much wine, although I have to say the boat crew are wonderful and really helpful.
The food was good, although a little bland for our tastes, but there is always something you can find to eat and if there is nothing you like, then it's you who has the problem, not the hotel. Breakfast was lovely, especially the omelettes and at dinner there was a good choice of fish, pasta pizza and meat and the cold selection of meats and cheese was lovely, as was the bread. The addition of free wine and beer at dinner was very nice and I have never known people to linger over dinner so much! Some people were in the restaurant from 1830 to 2100!
A special mention must be made of Nened, our Thomson rep. He was WONDERFUL and nothing was too much trouble for him. He really went over and above the call of duty and was such a lovely man as well.
Overall it was a wonderful holiday and I can't wait to go again, but it will probably be in September next time, as we have been assured by all the locals that this is the best time to go

Room Tip: mini bar in room is handy for storing wine from the supermarket, although it is well stocked and rep...
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  • Stayed: May 2014, travelled as a couple
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1  Thank jellyfish28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maistra-Croatia, Public Relations Manager at Island Hotel Istra, responded to this reviewResponded 28 May 2014

Dear jellyfish28,

Thank you for choosing hotel Istra for you recent stay in Rovinj and for taking the time to share your wonderful experience here on Tripadvisor. Reading such a nice and detailed review of or our property fills us with great pride and joy. Not only you have recognized the beauty of the surrounding nature and stunning views from our hotel, but you have noticed the efforts that our dedicated staff is putting into making our guests feel special. The entire team of hotel Istra is very grateful for that. Rest assured that your compliments and words of praise have reached every single member of our staff mentioned in your review. We really hope you will give us the pleasure to host you again, maybe in September as suggested by locals.

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Additional Information about Island Hotel Istra

Address: Crveni Otok 1 - St. Andrea, Rovinj 52210, Croatia
Phone Number:
Region: Croatia > Istria > Rovinj
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Rovinj
#5 Luxury Hotel in Rovinj
#6 Family Hotel in Rovinj
#8 Romantic Hotel in Rovinj
Price Range: £79 - £345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Island Hotel Istra 4*
Number of rooms: 326
Official Description (provided by the hotel):
Hotel Istra is an island of its own, a traffic free oasis of sea and sun, wonderful beaches and secluded spots, a ten minute boat ride from Rovinj. ... more   less 
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Also Known As:
Istra Hotel Rovinj
Hotel Istra Rovinj

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