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“Fantastic”
Review of Hotel Monte Mulini

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Hotel Monte Mulini
Ranked #2 of 23 Hotels in Rovinj
Certificate of Excellence
Studley, United Kingdom
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Fantastic”
Reviewed 3 July 2014

Although we landed at the hotel mid morning on a Saturday .....our room was ready which was fabulous ....beach gear on .....down to the beach....but the whole Beach was full ....this was my only gripe .....100 room hotel ....don't sell beds on a first come first served basis keep some for the guests ....this only happened on the Saturday ...our first day......and was ok after this time.

The Hotel & the service was second to none ....I cant think of anything at all .....especially the guys in the hotel bar ....even though they laughed at my sunburn ;-) they were great....room service, pool bar service, breakfast service .....all fantastic

we did use the hotel spa .....we had it all to ourselves ......there is a small hydro plunge pool that has an anti swim against wave that is great .....a sauna and steam .....everything there is 5 star
and we did get the hotel bikes out for a ride around the bay .....brilliant

Breakfast is expansive .....but the hotel changed the toasting machine for a sandwich maker to toast your bread ....I asked why ....and was informed that children had been putting croissants in it and burning them ......easy fix ....adults only to use the toaster !!!
anyway ...fresh eggs - the omelettes and scrambled eggs seem to be the same ....poached eggs are great

evening meal .....much better in the town ....Kinanton ....also owned by the hotel chain ....is the best we had for fresh food and atmosphere......

we will definitely return ......oh and the sleep quality is amazing .....where did you get those pillows

Room Tip: we had a garden room / view ....totally happy with it but would have liked a key to lock the doors f...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank petemcgrath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LovorkaAndrosic, Manager at Hotel Monte Mulini, responded to this review, 5 July 2014
Dear Guest,

We are truly honored by your comments and by your recognition. We are delighted to hear that you found true comfort and excellent service in our boutique hotel. We are also grateful that you highlighted the new beach. Thank you for your appreciation not only the breakfast, but for the service and the bar staff as well. You’re right about no having toster for a while but we put a brand new one these days. We hope your future travel plans to the Istrian peninsula will include a return stay at Monte Mulini hotel.

Kind Regards, Lovorka Androšić, EAM
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683 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (170)
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English first
Wimborne, United Kingdom
1 review
Reviewed 2 July 2014

Not having visited Croatia before we had little preconception but loved the country and the hotel. The hotel is located in a bay surrounded by an area of outstanding natural beauty.
If you like red wine you'll love Roxanich Teran 2007 also available at Pula duty free shop for €29!

  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank phwoarrtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LovorkaAndrosic, Manager at Hotel Monte Mulini, responded to this review, 13 July 2014
Dear Guests,

Thank you very much for your honest and rewarding comment. We’ll be pleased if we will have opportunity to welcome you back.

Kind Regards, Lovorka Androšić, EAM
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Chesterfield, Derbyshire
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 July 2014

Lovely rooms, spacious with a very large bathroom. Very large bed

Staff are attentive, never had a bad experience.

The breakfast room is wonderful with a balcony that overlooks the sea and faces the woods on the headland.

Very small cons: not enough storage space. The furniture is lovely with those drawers that close seamlessly but they only had a drop of around one inch so there wasn't much space to put your clothes if you are staying for two weeks.
Wifi is patchy. I had more success with my iPhone 4s than my wife did with her iPhone 5.

Room Tip: The ground floor rooms all have outside balconies with a wonderful view of the grounds but if you wa...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IanScott1866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LovorkaAndrosic, Manager at Hotel Monte Mulini, responded to this review, 5 July 2014
Dear Guest,

Thank you for recognizing our commitment to have ecellent and dedicated service. We continuously monitor your suggestions in order too meet your expectations in terms of ambience, service and the best food quality. However we noticed that you haven't been compeletely satisfied with wifi and the size of cons, you have a point there.

We hope you keep all your positive memories alive until your next visit
Thank you for your time and support.

Sincerely,

Lovorka Androšić, EAM
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Dublin, Ireland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014

My family and I (six in total) stayed two nights on short notice. The first night was so good we stayed a second one. Food was amazing in the Wine Vault, and the service overall was amazingly accommodating and naturally friendly. We went kayaking and cycling in the national park around the corner, all organised by the concierge.

Kids loved it, four pools, great access to the beach, lovely rooms, nothing to fault.

We are coming back!

Room Tip: Not the cheapest but very good value.
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  • Stayed July 2014, travelled with family
    • Value
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Helpful?
Thank Lorcan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LovorkaAndrosic, Manager at Hotel Monte Mulini, responded to this review, 5 July 2014
Dear Guest,

Thank you so much for your rewarding comment regarding your stay in Hotel Monte Mulini with your family. It gives me a great pleasure that you have found our hotel to be up to your standards and that you even prolonged your stay.

I will pass your comments to our Concierge whomade your stay so pleasant.

Looking forward seeing you in the future

Best wishes

Lovorka Androšić, EAM
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Limoges, France
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 July 2014

My husband and I have just got back today from the hotel monte mulini in rovinj croatia.
It was our first time here and we were expecting a lovely hotel but we were so impressed!
The clever and thoughtful design of the place is amazing,every comfort and luxury.
The room was a standard if you can call it that!it was beautiful with a balcony and a path straight down onto the beach.
The location was stunning!no sand just clear clean sea,we saw some lovely fish just a few feet into the water,thru snorkling.
Then the town which is a fab 6/7 min walk was really buzzing.lots of family's ,younger people and older,no yobbishness just good safe fun with great restaurants,many if which were very reasonable.
The people are genuine and helpful,not too formal not too intrusive.
We have stayed in many nice hotels and countries but this is the best!for the money it is rightly Croatias number 1 hotel,europes number 3 and mybe in time ax the hotel is only 6 yrs old one of the best in the world!
The food was second to none,the hotel spotless and over all a surprise second honeymoon for my husband and I ?very romantic place and town.
We will find it hard to get another hotel to match this one along with beautiful location and lovely nice stroll into the town.
Well done hotel monte mulini,you deserve your position as top hotel in yr country.
We will be back,we loved it.

Room Tip: The more reasonable rooms seem to be on the ground floor but you still get a lovely view with a balc...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Della D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LovorkaAndrosic, Manager at Hotel Monte Mulini, responded to this review, 5 July 2014
Dear Guest,

Thank you so much for your visit to Monte Mulini; we are so grateful for your great feedback. On one hand, we are delighted that you appreciated our mission to stay one of the best hotels in Croatia and maybe enter in priviledged group of european top 10 best hotels.

On the other, thank you for mentioning the design and location of the hotel and a lovely old town of Rovinj with many little atractions. I will share your rewarding comments with all team.
Counting on your continued support, we look forward to welcome you back, making the Monte Mulini your unique address in Croatia.


Lovorka Androšić, EAM
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Canberra, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 June 2014

Cannot recommend this experience highly enough. The best service we have ever received from the moment we walked through the door, including the outstanding restaurants. Wonderful location, nothing to fault. Treat yourself!

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Georgina242014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LovorkaAndrosic, Manager at Hotel Monte Mulini, responded to this review, 5 July 2014
Dear Guest,

We are all genuinely touched by your feedback. There is nothing we can add but: THANK YOU. We are eager to welcome you back

With warmest regards, Lovorka Androšić, Executive Assistant Manager
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Brigg, United Kingdom
Level Contributor
75 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 29 June 2014

I was really impressed with this hotel. It just has everything and is in a brilliant location. Rovinj is a great place as well. There seems to be lots going on and is full of restaurants and cafe bars to enjoy on an evening.

I stayed in 2 weeks and it was one of the best hotels I have stayed in. You can see all the great about this hotel in the reviews below. I will not go over how great it is as you can read it there.

However there are three things that let this hotel down. Wifi, front desk service and the spa.

Primarily Wifi. I think this was fixed on my last day in the hotel, however it is dreadful. You did not just connect to the wifi you had to wait until login screen popped up, the problem was that the pop up screen did not always appear so you had to turn your device off and on to get connected. Even when you had managed to connect it logged you out after 5 mins. We deliberately chose a hotel with Wifi as we needed to be able to conduct skype conversations and pick up urgent emails. When you get cut off mid conversation or suddenly realise an important email has not been sent because the wifi had logged you off again it is very annoying.

I understand Wifi is not hugely important to most people however this brings me on to the one area that I think this hotel needs to improve on. Front desk service. I found the front desk staff really unhelpful. All the other staff in the hotel seem to be great and wanted to help, but the staff on the front desk seemed to think they were there to just look pretty. Three times I complained about the Wifi, three times they said they would get back to me and never did. The shower in our room was very slow draining towards the end of our hotel, so I reported it. Nothing was done about it. The safe in our room had been left "open" but locked by the previous occupants, so I asked reception if someone could come and reset it so I could use it. Nothing was done about this either. None of the above items I went back to the reception with as I wanted to relax and enjoy my holiday without getting stressed, but if the manager reads this review, try swapping you restaurant and bar staff and cleaners with your front of house staff. There was such a marked difference in attitude it seemed unbelievable.

The Spa is not up to much either, you have access via an underground tunnel to the next door hotel's spa which is much better however the pool (spa) that is in the hotel is awful, the small tiles are falling off and it just does not look very nice or clean. This is a real shame as it really lets the image of the hotel down.

I would return to this hotel, it is a hidden gem, not perfect, but not far off.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LovorkaAndrosic, Manager at Hotel Monte Mulini, responded to this review, 5 July 2014
Dear Guest,

Thank you both for all your great positive and also negative comments as they represent a vital instrument in our daily effort to enhance our level of service and customer care.We regret that you did not meet with your Internet requirements as well as that atention of reception staff or wellness. On the other hand, we are delighted that you appreciated brilliant location and our Rovinj. We hope that you will give us another opportunity to welcoming you back in order to show you our improvements

Best regards,

Lovorka Androšić, EAM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Monte Mulini

Property: Hotel Monte Mulini
Address: A. Smareglia 3, Rovinj 52210, Croatia
Phone Number:
Region: Croatia > Istria > Rovinj
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rovinj
#1 Romantic Hotel in Rovinj
#2 On the Beach Hotel in Rovinj
#2 Luxury Hotel in Rovinj
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Monte Mulini 5*
Number of rooms: 113
Official Description (provided by the hotel):
Enjoy a serene view of the quiet cove from your own balcony, only 10 minutes away from Rovinj`s Old Town or put your feet up in the lush garden around the pool before exploring the refined cooking in the Wine Vault restaurant. ... more   less 
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Also Known As:
Monte Mulini Hotel

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