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“Very Nice ...Good Location” 5 of 5 bubbles
Review of Sonesta Hotel Guayaquil

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Sonesta Hotel Guayaquil
Ranked #4 of 59 Hotels in Guayaquil
Certificate of Excellence
Newark, Delaware
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very Nice ...Good Location”
5 of 5 bubbles Reviewed 29 May 2012

Brand new hotel, close to the airport, friendly staff the shuttle pick up gives you security upon arrival. The mall is next door, with many options for lunch or dinner and shopping. Extremelly recomended

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tobype2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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695 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
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  • French first
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English first
Weston, Florida
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 20 May 2012

excellent location for biz travellers who stay only 1 or 2 nights or travellers connecting next day to other destinations, close to the airport, with a shuttle bus, friendly staff, fair price

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Frank Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 31 October 2011

Pretty good hotel. brand new near the airport! rooms have a good size and all have a nice flat 42 inch tv. bathroom could be a little nicer but nothing to complain about!
breakfast is pretty good, good service! you have the mall right next to you and can connect without walking in the street!
overall a decent place to stay for a couple of nights. the pool is not great at all! the gym is pretty good though!

for the price its a great value!! very clean hotel which is the important thing!

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank panajoe81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombia
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 24 October 2011

Very near the airport with direct access to shopping mall. Hotel is brand new, wih very modern rooms. Room includes WiFi and breakfast, very good value

  • Stayed September 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank cavzmg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petit Lancy, Switzerland
Level Contributor
102 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 5 August 2011

I stayed here for three days, on business. Hotel brand-new, very well located, close to the airport and in front of a huge shopping mall. Hotel Sheraton is also very close. Staff are very friendly and nice. Breakfast was good. The hotel was extremely clean, still smelling painting. Good internet connection. Only one bad thing: the ultramodern system for closing doors is awfully inconvenient and very noisy. You know when everybody in your floor enters or exits.

Room Tip: Try to get a room at the opposite corner of the airport..
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  • Stayed June 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RoMiHevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review, 15 December 2014
Google Translation
Estimada Srta. Claudia,

Nuestro mejor indicador para medir la satisfacción de los huéspedes, son sus gratos comentarios acerca de la seguridad que sintió durante su estadía, así como también la comodidad de las habitaciones y la rapidez del servicio de internet que es muy fundamental para nuestros distinguidos huéspedes.

Agradecemos el permitirnos conocer nuestros aciertos respecto a la calidad en la atención brindada por nuestros colaboradores, la cercanía a unos de los mejores centros comerciales de la ciudad, sinceramente es una fortaleza el contar con lugares de recreación alrededor del hotel y con profesionales de excelente predisposición para atender sus requerimientos.

Sus palabras serán transmitidas a los colaboradores, es nuestra recompensa por el trabajo bien ejecutado a diario.

Esperamos contar con su presencia en un futuro cercano, estaríamos gustosos de volverla a servir con el nivel que nos caracteriza y que usted se merece.

Saludos Cordiales,

Jorge Gutiérrez,
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima,Peru
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 4 August 2011

The Sonesta in Guayaquil is very close to the airport in a new building. The architecture is interesting, with a very obvious effort to avoid square spaces and straight corridors. There is an abundance of stone in the lobby, which gives it a rich atmosphere.
The rooms are spacious, the decor is very restful and welcoming. The bed is super comfortable and the wi fi quite efficient. The bathroom deserves a special mention: very very clean, large enough to allow for some lazy comfort, the amenities are very nice.
Breakfast is served in a sunny room and it is very varied, including juice, coffee, tea, other beverages, fruit, several types of cheese, cold cuts, cereal, omelettes, Ecuadorian hot and cold specialties and even ceviche!
But what really makes staying at this hoteal a special experience is the personnel. They go to grat pains to make you feel at home, almost always address you by name, try to keep your preferences in mind and answer promptly and with knowledge all your inquiries.
I hope I can go back to Guayaqui and stay there again, I certainly recommend it.to all types of travelers.

  • Stayed July 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank curiosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sonesta Hotel Guayaquil

Property: Sonesta Hotel Guayaquil
Address: Joaquin Orrantia Av. and Leopoldo Benitez Street | (next to Mall del Sol), Guayaquil 090150, Ecuador
Phone Number:
Region: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 59 Hotels in Guayaquil
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sonesta Hotel Guayaquil 3.5*
Number of rooms: 110
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