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“Great Stay!”

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Hampton Inn by Hilton Guayaquil-Downtown
Ranked #14 of 61 Hotels in Guayaquil
Certificate of Excellence
Canberra, Australia
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Stay!”
Reviewed 28 February 2014

Stayed two nights and could not have been happier, room was large, service was great - friendly and fast, used room service a couple of times. Also has small shop area in foyer where we could get cold drinks etc. Most staff don't speak English, but we didn't find this a problem as usually there was someone on staff that could, or we just managed to make ourselves understood (i.e. very poor attempts at some simple Spanish words). Hotel is not luxury but its very comfortable, clean and in a central location for walking. Our room was street facing and had two double beds, fridge, large bathroom, sitting area. The Hotel staff were the real standout! Thanks to all. We totally enjoyed Quayaquil and Hampton Inn in particular.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank MKR0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-Downtown, responded to this review, 3 March 2014
Dear MKR0:

Thank you very much for your detailed and amazing review about our hotel, and for give us the opportunity to be your hotel in Guayaquil, we are so pleased that you have had a great stay and good impression about our service and staff
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603 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
MIAMI, United States
2 reviews
Reviewed 25 February 2014

The hotel is located in downtown, very close to the business offices where I had to go. Breakfast was included (very convenient). The environment was clean and quiet. Bedroom, good as well. The price is fair. I recommend this hotel.

  • Stayed February 2014, travelled on business
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Review collected in partnership with Hampton

Helpful?
Thank Clemencia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-Downtown, responded to this review, 3 March 2014
Dear Clemencia G

Thank you very much for your review and specially for recommend our hotel, please come back soon!!
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New Jersey, United States
1 review
Reviewed 25 February 2014

Definitely able to depend on the accommodations of the Hampton Inn, especially when traveling to a place you've never been before. Similar amenities that you would find in a US-based hotel chain. Most of the staff spoke English. We had an early flight and missed the free breakfast but they had breakfasts to-go available at checkout. Their shuttle to the airport wasn't working so we got a free cab ride to the airport.

Stayed February 2014, travelled as a couple
Review collected in partnership with Hampton

Helpful?
Thank Stephanie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-Downtown, responded to this review, 3 March 2014
Dear Stephanie P

Thank you very much for share your comments and for choosing us like your hotel in Guayaquil, we really appreciate that you take part of your time to let us know details about your stay in our hotel, we will hope that you can visit us again, remember that we love having you here
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weedsport, New York
Level 6 Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 15 February 2014

This was the most expensive place we stayed during our 10-day motorcycle trip through Ecuador at $146/night with breakfast buffet included. We expected this being in a big city and since this is a pricey chain anyways. It was very nice, the rooms were clean and comfortable and the staff was very friendly. We were able to park our motorcycles in an underground parking area at the back of the hotel. The location was good and just a very short walk to the waterfront, shopping and restaurants. Not sure how the price compares to other similar hotels in the area but we were happy with it and would recommend it to others.

  • Stayed February 2014, travelled as a couple
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Helpful?
Thank Susan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-Downtown, responded to this review, 17 February 2014
Dear Susan B

Thank you very much for share your review and for choosing us like your hotel in Guayaquil, we are so pleased that you enjoyed a great stay in our hotel and many thanks for the detailed description about property and atractions near by the hotel, remember that we love having you here!!
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Longueuil, Canada
1 review
Reviewed 4 February 2014

First, the reception allowed the same room to another person. Only bottles of wine the most expensive could be ordered (69 $ or 109$ each) We had to carry our luggages at check-out and the staff told us that they were under staff !!

  • Stayed January 2014, travelled with friends
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Review collected in partnership with Hampton

Helpful?
Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-Downtown, responded to this review, 10 February 2014
Dear Richard L.

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We again apologize for the inconveniences that you endured, if there is anything we can do to correct this please let us know. Thank you again for your feedback and we hope you will consider staying with us again.
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Northampton, Massachusetts
Level 4 Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 January 2014

We checked into the hotel with a medical problem and saw that there was a hotel doctor provided (at no charge). We called and the doctor came promptly, was completely professional, helpful, kind - accurately diagnosed, helped get us medication immediately - we were so appreciative and impressed. The rest of the staff was equally helpful and competent. Thank you!!

  • Stayed January 2014, travelled as a couple
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Review collected in partnership with Hampton

Helpful?
Thank MLFWesternMass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-Downtown, responded to this review, 29 January 2014
Thank you very much for your review, we feel so pleased about your comments, for us comments like yours have no price, you are our best promotion, service is our vocation!! Thank you for choosing us like your hotel in Guayaquil, we hope that you can visit us again
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Somerset, United Kingdom
Level 6 Contributor
165 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 15 January 2014

A bit odd this one. Room was large, well equipped and very comfortable. So..... if you don't want to eat, then thoroughly recommended. When it comes to eating then there's a problem. Breakfast was just about adequate (ish) but we tried to have an evening meal and were presented with a very limited menu and no alcohol ( after 4 on sunday?!*), so finished up with the greasiest burger ever. So recommended for anorexics, but not for foodies or alcoholics!

  • Stayed December 2013, travelled as a couple
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Helpful?
Thank muscadet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-Downtown, responded to this review, 29 January 2014
Dear muscadet:

Thank you very much for share your comments, the Ecuadorian Government forbid the alcoholic sell on sundays after 4pm, about our menu, we are launching a new one on February, about the breakfast we have more variety that other regular Hamptons but thanks for your recommendations we are working on it
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Additional Information about Hampton Inn by Hilton Guayaquil-Downtown

Property: Hampton Inn by Hilton Guayaquil-Downtown
Address: Av 9 de Octubre 432 y Banquerizo Moreno, Guayaquil 7524, Ecuador
Phone Number:
Region: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Guayaquil
#8 Romantic Hotel in Guayaquil
#10 Business Hotel in Guayaquil
Hotel Class:3.5 star — Hampton Inn by Hilton Guayaquil-Downtown 3.5*
Number of rooms: 95
Official Description (provided by the hotel):
Business-oriented hotel - Downtown, 2 mi from airport. ... more   less 
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Also Known As:
Hampton Inn By Hilton Guayaquil-Downtown Hotel Guayaquil
Hampton Inn Guayaquil
Guayaquil Hampton Inn

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