While the room was clean and attractive the air conditioning never worked and was never repaired. Food was over-priced in the grill restaurant and the food so slaty it had to be sent back. Only after staying I read about the Hilton Satisfaction Guarantee (from their survey) and was never offered anything for the poor condition of the cooling system in the room and the non-existent effort to remedy the problem.
- Official Description (provided by the hotel):
- Conveniently located in Ecuador, a strategic point of South America, just few minutes from the international airport, Hilton Colon Guayaquil provides relaxing experiences for business and leisure guests alike.Our fully renovated hotel offers comfort, world class dining, elegance, hospitality, detailed service and lot more. ... more less
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- Also Known As:
- Hilton Colon Guayaquil Hotel Guayaquil
- Hilton Hotel Guayaquil
- Hilton Guayaquil
- Guayaquil Hilton