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“Great stop over on the way to the Galápagos!”

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Hilton Colon Guayaquil
Ranked #9 of 62 Hotels in Guayaquil
Certificate of Excellence
Reviewed 8 July 2014 via mobile

Our tour to the Galápagos (Lindbad Excursions) had us stay, before & after, at this Hilton. The place is very modern & immaculate. The staff very accommodating. They allowed us to store some luggage there for 10 days while we were in the Galápagos & had them in our room when we got back!!! The gentleman in the gift shop assisted us in printing out our boarding passes on the hotels computers.

First class restaurants. The breakfast buffet was fully opened with everything you can possibly want or need at 3:30 am before we left. Enjoyed great food & drink in their Sports Bar while watching Equador play in the World Cup. The staff was soooo into the game but never missed a beat when we needed something.

Very safe & walkable into town during the day.

Stayed: June 2014
Thank twocapemay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this reviewResponded 10 July 2014

Dear Twocapemay,

We feel really pleased to read comments like yours, it is always great to hear that you enjoyed staying with us and liked the service we provide. It is our purpose that every guest has an amazing time while visiting us and it's good to hear that we fulfill your expectations.

It will be great to have you in another opportunity.

Best regards,

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407 - 413 of 1,236 reviews

Reviewed 5 July 2014

Close to the airport, which is the key for a reason to stay here. But if you want to get some sleep, request a room that isn't close to the lobby - there is music ongoing until late (after 1AM when stayed there recently), and the sound penetrates easily.

  • Stayed: June 2014, travelled with family
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Thank Idmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this reviewResponded 7 July 2014

Dear Idmd,

We really appreciate your comments, they always help us to improve our service.
Hope you can visit us in a next opportunity.

kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

This is a good hotel and really well located for the airport in Guayaquil. IF you are flying in and out this is a good choice. Nothing special but what you would expect from a Hilton. Breakfast Buffet was good.

  • Stayed: July 2014, travelled on business
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Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this reviewResponded 7 July 2014

Dear Bill H,

We really appreciate your comments. We feel pleased to know that you enjoyed our breakfast buffet and hope you can visit us in a next opportunity.

best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014 via mobile

It has great service, room, pool that one expects from a five star hotel along with a nicely spread out breakfast and a fantastic ambiance, would definitely stay there again. Spa and gym next to the pool is quite good too. Bar in the lobby is a nice place to have few drinks in the evening with live music

Stayed: June 2014, travelled solo
Thank Nirav D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this reviewResponded 4 July 2014

Dear nirav71,

We really appreciate your comments and feel pleased to know that you had a great stay and would love to come back.
It is our purpose to always provide an excellent service. Hope to see you again soon.

kind regards,

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Reviewed 25 June 2014

Hilton Colon is a good alternative if you are looking for a place near the airport. The hotel is about 10-15minutes drive from the old Guayaquil. The quality of the service is in par with similar hotels in Ecuador, and you can expect people to go the extra mile to help you. Avoid visiting while the hotel is hosting big conferences.

  • Stayed: May 2014, travelled solo
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1  Thank hopeless_wanderer84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this reviewResponded 26 June 2014

Dear Hopeless_wanderer84,

It is great to hear that you enjoyed staying with us.
Hope you visit us again in a near future.

kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

Stayed here 3 nights, 2 prior to leaving for the Galapagos, and 1 night on our return. The hotel amenities were great. We had massages at the spa, which were fantastic, but the whirlpool tubs were definitely in need of some updates. The pool was great and the restaurants were fantastic. The staff were very friendly and did their best to work with the language barrier. The hotel arranged a taxi for us to go to the local market and leave us there with a pick up 2 hours later. It all worked out fine and we felt safe the whole time. I would definitely recommend this hotel.

Stayed: May 2014, travelled as a couple
Thank luv2travel_us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this reviewResponded 19 June 2014

Dear luv2travel_us

We really appreciate your comments and feel pleased to know that you had a great time staying with us.
We are always looking forward to provide an excellent service.

Thanks for your preference.

regards,

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Reviewed 14 June 2014

While the room was clean and attractive the air conditioning never worked and was never repaired. Food was over-priced in the grill restaurant and the food so slaty it had to be sent back. Only after staying I read about the Hilton Satisfaction Guarantee (from their survey) and was never offered anything for the poor condition of the cooling system in the room and the non-existent effort to remedy the problem.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Steve111111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Colon Guayaquil

Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Phone Number:
Region: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Guayaquil
#4 Spa Hotel in Guayaquil
#6 Luxury Hotel in Guayaquil
#8 Family Hotel in Guayaquil
#10 Romantic Hotel in Guayaquil
Price Range: £89 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Colon Guayaquil 4.5*
Number of rooms: 294
Official Description (provided by the hotel):
Conveniently located in Ecuador, a strategic point of South America, just few minutes from the international airport, Hilton Colon Guayaquil provides relaxing experiences for business and leisure guests alike.Our fully renovated hotel offers comfort, world class dining, elegance, hospitality, detailed service and lot more. ... more   less 
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Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton

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