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“Exceptional service”

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Hotel Oro Verde Guayaquil
Ranked #2 of 59 Hotels in Guayaquil
Certificate of Excellence
Aberdeenshire
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Exceptional service”
Reviewed 7 July 2009

We arrived in this hotel in the early hours of the morning. We were very grateful to be allowed to use our room and to be given breakfast. The hotel was comfortable and breakfast was delicious with a wide range of choice. We only stayed one night but enjoyed Guayaquil and wished we had stayed a little longer. The city was much nicer than we expected. In hindsight I would have stayed for 2-3 nights and enjoyed the comfort of the Oro Verde. The sauna and jacuzzi were a little dated but OK. The gym looked nice but I didn't have my gym clothes.

  • Stayed June 2009
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
1 Thank Gadaboot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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England
Level 6 Contributor
76 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
Reviewed 26 June 2009

Though it's a few months since I stayed there I feel honour-bound to write a short review praising this wonderful hotel. It provided excellent service and facilities in every way. The staff at all levels were imensely friendly, helpful and courteous, my room was splendidly furnished and beautifully clean and the restaurant provided food of superb quality. I rate this as one of the best hotels I've ever stayed in, and I've stayed in hundreds.

The location is an added advantage, either for business or tourist travellers, being on the edge of the downtown area. Even if you are short of time don't miss the park outside the relatively nearby cathedral, which is full of iguanas, not just dozens, probably hundreds, on the ground, in the trees, among the flowerbeds, crawling up on benches to sit beside people, as plentiful as pigeons used to be in Trafalgar Square. The smallest is two feet long, the larger ones well over three feet, and they seem totally comfortable with people, perhaps because they live in what amounts to a welfare state as many feed them. Also nearby is a spectacular piece of urban renewal called the Malecón, a two kilometre embankment along the river Guayas and forming a boundary to the business and market district. It incorporates parks, playgrounds, shopping centres and cheap (basic but excellent lunch for $1.50) open-air restaurants, all spotlessly clean. I was particularly impressed by the signs, which all have an Inca theme - I’m attaching photographs of those for Restrooms and Telephones. It’s hard to believe that somebody can turn a sign for a loo into a work of art, but in Guayaquil they manage. The recycling bins look attractive too. Everything is spotless and vandalism doesn’t seem to be an issue

Stayed December 2008, travelled on business
Helpful?
1 Thank Isidore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 June 2009

Very nice hotel, great location and service. It is not your typical american hotel chain, it has a very nice local feeling

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Triper125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saratoga Australia
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 April 2009

We stayed for 1 night and had a look around Guayaquil. Not the most exciting city but we certainly felt safe enough and walked most places even at night.
Hotel was much more up-market than we were expecting so no complaints from us.

  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JenSaraAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 5 Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 10 March 2009

Seven of us stayed here en route to the Galapagos. The hotel was excellent. The free shuttle picked us up at the airport and took us back for the flight to the Galapagos. Free breakfast buffet was very extensive- with an omelet station, maybe 20 kinds of rolls, fresh fruit, ceviche and juices. We received juice and hot towels and complimanetary rum drinks on arrival, chocolates and bottled water with the turn down service and everyone was very nice. We returned after our cruise and they had saved all of our check in info and that sped the whole process up. Coffeepot in the room and free 30 min of internet daily. Fitness room, pool, jacuzzi. Meals at the moderate level of the three restaurants averaged $12 and were very good. We chose Guayaquil due to the sealevel altitude. Yes there are guards everywhere and we were cautioned not to wonder around alone. We did attend the museum during the day and felt safe. I highly recommend the Oro Verde.

  • Stayed March 2009, travelled with family
    • Value
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Helpful?
2 Thank octoberitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 January 2009

In route to the Galapagos Islands, my husband and I spent two days in Guayaquil. The hotel was booked through our scuba dive operation and we paid extra for a suite.

We arrived after midnight so it was nice to see our shuttle waiting for us though it was a little unsettling seeing all the armed policia and security guides all over the airport. Our shuttle and hotel always had armed security. Doesn't quite give you a nice warm welcoming feeling.

The hotel lobby was nicely maintained and the staff very friendly and helpful. We got a 2 room suite on the 6th floor. Only 4 rooms on the floor so it was quiet. The room had 1 1/2 baths, kitchenette, livingroom and nice sized bedroom. Also had 2 televisions and a DVD player.

Breakfast was included with the room so we took advantage of the great buffet. A nice way to start the day. We spent the day doing a walking tour of Guayaquil with help from the hotel concierge who provided a great book and map. We walked the Malecon (river front) which had stores, restaurants and a beautiful little garden. We also hiked up to Las Penas. Other than seeing the historic buildings and how the the riverfront is being rebuilt there wasn't mush else to see.

One thing we did that was a lot of fun was going to Iguana Park. There were all sized iguanas all over. A gentleman gave me some grapes and before I knew it, I had iguanas all over me. IT was fun but also a little scary since I'm not used to iguanas.

Guayaqil was a fun citiy but since there are armed guards all over and the policia maintains a large presence, I would guess it is not the place to go for the night life.

For dinner we chose to eat at La Fondue in the hotel. It was fun and the food was good. We used room service for ice for a recurring hip injury and they were very prompt.

Overall, we enjoyed our time at the Oro Verde Hotel. Our Galapagos tour group uses this hotel for their guests so there were a lot of tourists coming and going but we were able to keep to ourselves and enjoyed our time there.

  • Liked — Pleasant people abd great food.
  • Disliked — Lotgs of tourists
  • Stayed January 2009, travelled as a couple
    • Value
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    • Check-in / front desk
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    • Cleanliness
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Helpful?
3 Thank littlechaos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 6 Contributor
235 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 22 December 2008

A very nice hotel. Great staff, who take the time to explain where everything is when you arrive - I wish all hotels would do this. Nice rooms. Great choice of restaurants – the food at the “El Patio” café/restaurant is highly recommended. Centrally located in the city and close to the Malecon, this is a great place to stay.

  • Stayed November 2008
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank WalkersWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Oro Verde Guayaquil

Property: Hotel Oro Verde Guayaquil
Address: Avenida 9 de Octubre y Garcia Moreno | Garcia Moreno, Guayaquil 090150, Ecuador
Phone Number:
Region: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Guayaquil
#2 Business Hotel in Guayaquil
#2 Family Hotel in Guayaquil
#2 Luxury Hotel in Guayaquil
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel Oro Verde Guayaquil 4.5*
Number of rooms: 236
Official Description (provided by the hotel):
Hotel Oro Verde Guayaquil, Member of Worldhotels offers an exquisite combination of European experience and Ecuadorian hospitality. Our full-service, downtown hotel offers the ultimate in sophistication and comfort for business and leisure travelers alike. Our hotel's superb location in the Guayaquil commercial and financial district means you are within walking distance of popular tourist attractions, entertainment and shopping as well as cultural and historical sites. The hotel is also just a quick eight-minute drive from the airport and offers complimentary transfers. ... more   less 
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Also Known As:
Hotel Oro Verde

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