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“Terrible - women be warned”
Review of Suites Guayaquil

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Suites Guayaquil
Ranked #25 of 61 Hotels in Guayaquil
Miami, FL
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Terrible - women be warned”
Reviewed 12 May 2010

I read the reviews on Trip Advisor and decided to give this "hotel" a try for a cheap place to stay in Guayaquil. What a mistake! I was traveling alone and felt very unsafe there - it is not a hotel at all but just a courtyard with several rooms in the middle of a residential neighborhood, and there was no one there at night in case anything went wrong. I could not even get out in the morning because there was no one to let me out!

On top of that, there were cockroaches running around everywhere when I turned the light on.

Maybe for men or people traveling in groups it would be okay, but I had a terrible experience and would strongly recommend against it for women, especially those traveling alone.

  • Stayed March 2009, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank travelingturkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mario1122, Gerente at Suites Guayaquil, responded to this review, 1 June 2010
Google Translation
Nos sentimos muy a penados por su queja le comunicamos que si nos encontramos en un barrio residencial, que hay personal las 24 horas quedan servicio y asistencia, lastimosamente por algún desfase no la pudieron ayudar en el momento oportuno, y nuestro personal de mantenimiento realiza fumigaciones contra todo tipo de insectos periódicamente.
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51 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Pensacola Fla
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 September 2009

I will highly recommend this hotel to anyone that is visiting the city of Guayaquil, the staff goes completly out of there way to make the stay as pleasant as possible. Rooms where very clean, the overall of the hotel was very good, and for the asking price. I give it a A+ and it will rate next to any hotels that I stay constanltly on my business travels in the USA. I have already booked my stay in Dec. to come back and enjoy the holiday in the country. Again let me congratulate the staff and owner for the hospitality given to myself and my family. I have already recommended to my friends to look him up on there next vacation taken. Thanks for making my vacation fanstastic.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rey12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 August 2009

We found Suites Guayaquil online and read some of the reviews on Trip Advisor. Its sounded what we were looking for , something clean and relatively inexpensive for a 3 day family break in Guayaquil. We spoke by telephone (from Europe) with the lady at reception there, Paula was her name and made a booking for 2 suites early 2009 (including a $100 US deposit by PayPal). We received confirmation, infact Paula sent quite a few e-mails, I think even phoned my wife to confirm everything was OK.

Fast forward 4 months to July, about a week before our scheduled arrival. My wife (who must have a sixth sense) decided to ring one final time just to confirm everything and give them an ETA etc. She left a message, no one responded. That was a bit strange so she decided to send an e-mail. No response. By this time we had left home base in Quito and were en-route, stopping for a few days in Cuenca before going down to Guayaquil. By the night before we were starting to get a little concerned having heard nothing from 'Suites Guayaquil'. - We have 3 kids aged 16, 9 and 1.5 yrs and ofcourse you don't want to be arriving in Guayaquil early evening with problems. Also (unbenownst to us when we made the initial booking) it was actually festival time in Guayaquil so all the hotels would be busy.

Anyhow, the following afternoon, about 1pm, we left Cuencea by mini van for Guayaquil. I managed to speak to someone by cell phone at Suites Guayaquil who said he didn't know anything about our reservation but that Paula would call us. She eventually did. We said we'd be there in 1 hr and we'd meet them at the Suites to pick up the keys etc. (we had the address). She said that it would not be possible, that all new clients 1st had to come to their office in another part of town to sort out the paperwork etc.

This was a real problem for us , we had loads of luggage, baby pram, 3 kids etc. so would mean getting everything out of the minvan and into another taxi (if we could find one big enough for us all) so we said we would prefer to just come to the Suites. Not possible she insisted. So in desperation we agreed to meet Paula near her office. When we got there, no sign of Paula. Eventually she turns up (her mobile was switched off leaving us to sit there fretting for 15 mins wondering if she would). She says that she will take us to the Suites so we follow her in her car (we are still in the minvan - I had to pay the driver another 10 bucks for wasting his time).

We drive into the downtown area. Eventually (its now about 7pm and getting dark) we stop outside a hotel and we're told that this is it only the name on the door is not Suites Guayaquil, its something entirely different. Now the 'truth' starts to emerge or atleast Paula's version of it.

"Suites Guayaquil is closed, because there was a problem with the accounts so the municipal authorities closed it down temporarily by suspending their liscence. This is a replacement hotel for us."

Gee thanks Paula, and why exactly couldn't you tell us this a week ago? Why wait until we are in Guayaquil with our kids, baby tired & hungry, getting dark before you spring this change on us? Why wait until its effectively too late for us to do anything about it? Was is true, who knows? Could it be that perhaps they rented the 2 suites to someone else because it was festival time and they could get more money? Or did they really get 'closed down'? I asked the guy at reception is this replacement hotel and he said they 'do this sort of thing' all the time. I know what I believe !

The replacement hotel was a dive, dirty and wholly unsuitable. Not an acceptable standard. Gracias a Dios 30 mins of frantic searching on my part yielded a Best Western nearby with space and we pulled our luggage there for a 3 night stay. As far as Paula, she begrudgingly gave me back our $100 bucks before disappearing into the Guayaquil night....Another satisfied customer? Well Done Suites Guayaquil, I hope you reap what you sow!!!

Stayed July 2009, travelled with family
Helpful?
10 Thank loruana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Guayaquil hotels

bozeman
1 review
Reviewed 15 July 2009

At first I wasnt impressed but after I spent a little time in the suites they grew on me...cable TV, internet, clean towels and sheets with marble floors...not bad...i would recommend the place to my friends.

  • Stayed July 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gringo101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago, IL
Level 3 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 February 2009

We recently stayed at Suites Guayaquil in February 2009 on our way to/back from the Galapagos. The rooms are clean and equipped with a kitchenette, and have Cable TV, hot showers, and nice beds. The staff is very friendly and picked us up from the airport. There is a bodega nearby with pastries and convenience items. It's a short walk from nearby parks and downtown, and we enjoyed walking around during the day we had in Guayaquil. We were pleased with our stay!

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelingtoturkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mew York City
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 November 2008

I recently stayed at the Suites Guayaquil, I loved the added freedom i had, much more so than a normal hotel. The owners just give you a key and thats it, I could all the guests I wanted.

The only problem was finding the place initially, but with a knowledageable cab driver you should be OK.

  • Stayed November 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank dbuonam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Suites Guayaquil

Property: Suites Guayaquil
Address: Av. Leopoldo Benitez y Av. Hno. Miguel | Cdla. Simon Bolivar Mz 2 villa 9, Cerca Aeropuerto Guayaquil, Guayaquil 090150, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Airport Transportation
Hotel Style:
Ranked #25 of 61 Hotels in Guayaquil
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Suites Guayaquil 2.5*
Number of rooms: 8
Official Description (provided by the hotel):
Guayaquil Suites hotel, we offer a space for rest and if business is our location is very privileged is in step Guayaquil airport, bus terminal Guayaquil, Guayaquil Convention Center and Mall del Sol Shopping Center. Hotels Guayaquil Guayaquil hotel has rooms: Type: Double, triple, double and single, all with cable TV, Wi-Fi, air conditioning, free local calls, private bathroom with hot shower, Garage, Safe, Maintenance and Cleaning Daily with room service ,; Spread over 3 floors for your entire comfort. The best memory who will visit Ecuador Guayaquil, is the quality and warmth of its people, kind and honest, with good costumbrestos that will surprise anyone who has the opportunity to treat Hotel in Guayaquil ... more   less 
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