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“a pleasant place to stay” 5 of 5 bubbles
Review of Hotel Santa Fe

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Hotel Santa Fe
Ranked #7 of 14 Hotels in Otavalo
tel aviv
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“a pleasant place to stay”
5 of 5 bubbles Reviewed 14 September 2011

We highly recommend to stay in this clean and friendly place.We had a reservation to another hotel but the moment we saw the place we moved away.We luckily found this great place.and the prices are very reasonable.

Room Tip: we stayed in a room to the back and it was quiet
See more room tips
  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hana f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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60 reviews from our community

Traveller rating
    16
    28
    13
    1
    2
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11
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Melbourne
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 29 May 2011

After having run around Otavalo looking for accommodation, and finding severely overpriced hostels geared towards foolish tourists, we stumbled across this absolute gem of a place. Hotel Santa Fe is owned by a local family who lives in a house at the back- they are super friendly and helpful, and willing to negotiate discounts for a longer stay. They do only speak Spanish but ours is not great and we managed to get by. The dueno even recommended a great mechanic who fixed our van up perfectly!

The rooms vary but are all very comfortable, with hot water, cable TV and great Wifi, and a plus point for us was their very secure parking area. They also have computers for Internet use. You get new towels every day if you're into that sort of thing, and your room is cleaned daily unless you ask for otherwise. The mattresses were perfect for us, nice and firm, and lovely pillows with extra wooly blankets if needed. Breakfast is not included but you can have it at the restaurant downstairs or cheaply at the market nearby. Everything is walking distance. We always felt secure here; for the most part it was quiet, and private.

We ended up staying for over a week and returned here after a bad experience in Quito to get repairs on our van, because we felt it was the safest place. After a bit of negotiation, we paid $20 for a private ensuite double- helps if you stay longer.

We highly recommend this hotel- don't be scared away by its nice looking reception, it is NOT expensive compared to other places (Hotel Otavalo down the street which doesn't look much nicer is twice the price, Hotel Sucre Riviera has character but is also more expensive and a few other hostels in town are charging $25-28 a night for terrible rooms, and other cheaper places don't have Wifi).

Enjoy your stay- we did!

Room Tip: Look around at all available rooms!
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  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank karmicintent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
93 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 3 November 2008

After an unfortunate stay at another hotel/hostal a block away (and reviewed separately, see my other reviews), I walked down the street and found this hostal. This hostal/hotel is a great option. Rooms and hotel were basic but reasonably modern, especially for a smaller town in Ecuador. They used a general motif of the rugs/weavings/tapestries being sold in the streets and in the market in Otavalo. Staff was pleasant, though spoke little to no English. Room was clean and water was hot for showers. Room also included cable television, with at least 1 or 2 English speaking stations. The best part is I received a better quality room for less money than my other experience (and I'd expect you can too). Save those dollars for bargaining on the street for goods (and if you bargain with the many vendors on the street, you can find better deals). Hotel does not include breakfast but is available in the restaurant in the hotel (or nearby) for an inexpensive price.

You will need to climb stairs to get to your room and, like much of South America (in my experience), not terribly soundproof. If street noise is a concern, I would at least ask for a room not facing the street.

Location is convenient being just a block or so from the Plaza Bolivar, and just a few more blocks from the main square for the market. Otavalo is a small town overall so you should have little problem walking. If you really don't want to walk, however, taxis are available at $1/ride.

Perhaps the only downside was the bed was a little firm for my taste. That said, I paid only $13/night. To get a room that is reasonably safe, clean, with a fairly modern bathroom, and conveniently located, I'm not sure you can complain too much.

Perhaps this little hotel is less expensive as they are an unknown gem, as compared to other hotels that have been around longer. It is very difficult to find much information on this hotel online. In fact, when I was searching for some type of address for this review, I happened to luck out and find a reference to the hotel as part of another persons blog. However, the phone number should be accurate as I took it off the front of the hotel off the picture I took of the hotel. If I had an email address, I would definitely email them to encourage them to explore ways to better market their property.

Check this hotel out. Call if you speak fluent Spanish, or just stop in. It did not appear you'll have a problem with a walk-in reservation.

  • Liked — Value of what you get for less money than other "established" hostals
  • Disliked — Hard to find them online!
  • Stayed March 2008, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank wouldbeworldtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Santa Fe

Property: Hotel Santa Fe
Address: Calle Roca 7-34, Otavalo 100450, Ecuador
Region: Ecuador > Imbabura Province > Otavalo
Hotel Style:
Ranked #7 of 14 Hotels in Otavalo
Price Range (Based on Average Rates): £
Number of rooms: 285
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