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“Full of drunkyards”

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Hosteria Hacienda San Francisco
Ranked #5 of 14 Hotels in Otavalo
Reviewed 25 February 2014

It used to be my favourite place north of Ecuador. The place was quiet and family friendly. The swimming pool has a nice temperature. It used to be a wonderful place to spend qualitry time with the family. The last time I spent a weekend there, the place was filled with noisy drunkyards (A pile of wasted people in a party involving excess consumption of alcohol). We warned the management (Mr Pedro) but they did not do anything until we had to ring the mobile phone of Mr Pedro (since rooms do not have telephone) at 11 pm asking for some noise reduction. We will not waste money at San Francisco anymore.

  • Stayed: February 2014, travelled with family
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2  Thank Ecuatraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco H, Director de Relaciones Públicas at Hosteria Hacienda San Francisco, responded to this reviewResponded 21 November 2014
Google Translation

Mil disculpas por el mal entendido, esperamos para la próxima poderle atender como usted se merece!
Saludos Cordiales

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7 - 13 of 46 reviews

Reviewed 12 January 2013

This hacienda, with a history that goes back centuries, is family-owned and has spectacular views of the surrounding farms and mountains. The staff are wonderfully friendly and helpful, and the food is all home-made and delicious, made to order. Mari, the owner, was charming and was generous with her time, explaining the history of the hacienda. My room was memorable, with ancient walls (from the 1680s) almost 3 feet thick, beautiful modern bathroom. Highly recommended!

  • Stayed: November 2012, travelled solo
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1  Thank Fred H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2010

Stayed for 5 days at this hacienda. Pool was very nice at night. Room was average and clean. The young lady, I can't remember her name was wonderful and was what made Hacienda San Franciso IMO. She always greeted us with a smile, always was willing to do anything for us, cooked our meals, etc. The owners could have shown a little more attention to the guests and could improve the food offered, yet it was not bad.

  • Stayed: August 2009, travelled as a couple
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1  Thank TARHEEL37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2017
Google Translation

Room Tip: El hotel cuenta con lindas habitaciones para pareja y familiares. Tiene una hermosa suite matrimonia...
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  • Stayed: October 2017, travelled with family
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Thank Alexandra M
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Francisco H, Director Comercial at Hosteria Hacienda San Francisco, responded to this reviewResponded 4 weeks ago
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Reviewed 3 January 2017
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  • Stayed: December 2016, travelled with family
    • Service
5  Thank Ana L
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Francisco H, Director de Relaciones con Clientes at Hosteria Hacienda San Francisco, responded to this reviewResponded 7 June 2017
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Reviewed 7 November 2016
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Room Tip: Si quieren dormir hasta tarde, no tomen la habitación 7.
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  • Stayed: November 2016, travelled with friends
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2  Thank 951,753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco H, Director de Relaciones con Clientes at Hosteria Hacienda San Francisco, responded to this reviewResponded 7 June 2017
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Reviewed 5 November 2016 via mobile
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Stayed: November 2016, travelled with family
Thank José Luis A
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Francisco H, Director de Relaciones con Clientes at Hosteria Hacienda San Francisco, responded to this reviewResponded 7 June 2017
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Additional Information about Hosteria Hacienda San Francisco

Address: Calle Via Chachimbiro, Otavalo 100450, Ecuador
Region: Ecuador > Imbabura Province > Otavalo
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 14 Hotels in Otavalo
Price Range: £58 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hosteria Hacienda San Francisco 3*
Number of rooms: 15
Official Description (provided by the hotel):
SAN FRANCISCO With pure country air and first-class health and relaxation facilities, including a beautiful heated pool, staying at Hosteria San Francisco will help you relax, recover and emerge feeling fully refre ... more   less 
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