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“Appalling breakfast”
Review of Hacienda Pinsaqui

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Hacienda Pinsaqui
Ranked #4 of 14 Hotels in Otavalo
Certificate of Excellence
Toronto
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Appalling breakfast”
Reviewed 8 February 2014

Stayed one night while touring Ecuador. All other guests were German, about 20+ following same itinerary.
Attractive grounds gave a good first impression. No television or internet so attended welcome drink. Owner said a few words, emphasising the history. In fact little remains of the Hacienda visited by Simon Bolivar as it was later demolished by an earthquake.
Welcome drink was a small amount of colourless liquid. Guests were wearing ski jackets and a shot of local brandy would have been more appropriate.
A good breakfast helps cope with the altitude and temperature changes. Breakfast here appalling. No buffet as tables set with butter, jam and bread. Spirals of soft butter on a metal dish and an anonymous type of jam. Stale bread and not even a decent cup of coffee. Our worst meal in Ecuador.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
2 Thank EdgewoodToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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215 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
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English first
Washington DC, District of Columbia
Level Contributor
136 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 20 January 2014 via mobile

It was hard to find and a bit secluded location, but all is forgotten as you drive in. The buildings and setting is lovely. The restaurant has good food, a bit pricey though. Best was the daily delivery of the hot water bottles.
Lovely grounds and horse tiding redding are also available.

Stayed July 2013
Helpful?
1 Thank tashak73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
191 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 5 January 2014

An extraordinary place. Bags of history (Simon Bolivar was a regular visitor) and a lovely garden, in a peaceful location out of town, and still owned and run by the original family whose current head gave us a welcome talk on the first night. The trouble is, the family clearly know nothing about running a hotel and they have not invested in any modernisation whatsoever. The rooms are vast - and freezing cold. They have open log fires in each room which the staff will willingly light for you, using a generous splash of diesel fuel to get them going (no - I am not kidding) and they put hot water bottles in the beds. You pretty much are forced to eat in their restaurant unless you have your own transport into town or want to get a cab (which can be done) but the food varies from poor to unimaginative. Despite all this it was a brilliant experience for one or two nights, but at least go with your eyes open. This is billed as a 4 star hotel by some companies - which it is not.

  • Stayed November 2013, travelled with family
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Helpful?
1 Thank idandb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elkton, Maryland
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 December 2013

Amazing 300 yr old hacienda. Not a lot of modern conveniences, but everything needed for a wonderful family stay. The staff is very helpful and hardworking. The owner is always overseeing meals, etc. and wants to make sure you are comfortable. The rooms are huge and homey. There is nothing like coming back to your room with a blazing fire in the wood stove and a hot water bottle heating up your bed! These simple touches make this hotel a cozy vacation spot. The grounds are lovely with horses and peacocks roam the courtyard that overlooks some of the rooms. The food is very good too! A must place to stay! Beds are comfortable and location is in the country so it is quiet - slept really well here.

  • Stayed December 2013, travelled with family
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Helpful?
1 Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego CA
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 November 2013

Our stay at Hacienda Pinsaqui was very nice. The staff catered to every needle had Special touches like gorgeous fresh roses in your room to warming the beds with hot water bottles for the cold nights, and lighting your room's fireplace for your bedtime are just a few of the special treats. The grounds were well maintained with plants unique to Ecuador highlands.
We were met by the owner when we arrived and he checked on us daily to see that we had a good experience.
When he found out that my daughter was a volunteer in Ecuador he offered the organization huge discounts for their future stays there.
I loved this hacienda and plan to go back soon!

Room Tip: We had Simon Bolivar room- it was lovely!
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  • Stayed November 2013, travelled with family
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Helpful?
1 Thank Zaugg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 November 2013

This is an elegant, quiet and rambling traditional homestead just outside Otavalu and a perfect foil after a hectic day at the markets. The walls are a meter thick, our room had a fireplace, and hot water bottles in the beds on a cool night! WE ate at the restaurant as there's not really anything else locally and couldn't face a cab ride after the excitement of the markets - the pre dinner drinks and entertainment down in the bar/tack room were wonderful but the food in the actual restaurant was a little pedestrian - although the service and atmosphere were wonderful. We did the 3 hour horse trek in the morning with Carlos which was a fabulous ride - meandering through the village and farms coupled with several canters and gallops up to the high pastures on sturdy responsive horses with gorgeous sheepskin saddle cushions (the only word for it!).

Room Tip: We had room 6 - in the main house near the lounge area but still very quiet. Two double beds for my...
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  • Stayed October 2013, travelled with family
    • Value
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Helpful?
Thank deverard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highlands ,NC
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 October 2013 via mobile

Well ,if you want a true Hacienda experience go here !
Can you image 4 generations living and caring on a visitor destination spot ....and all with extreme excellence ,be it ,food ,accomadations ,horses ,beautiful surroundings,hammocks ,wonderful Ecuadorian music and very handsome and ever present owners .

Stayed October 2013, travelled with friends
Helpful?
Thank pennywave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hacienda Pinsaqui

Property: Hacienda Pinsaqui
Address: Hwy 35 - Panamericana Norte km. 5, Otavalo 100450, Ecuador
Region: Ecuador > Imbabura Province > Otavalo
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 14 Hotels in Otavalo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hacienda Pinsaqui 4*
Number of rooms: 20
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Also Known As:
Hacienda Pinsaqui Otavalo
Hacienda Pinsaqui Hotel Otavalo

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