The hacienda is beautiful and the rooms and shared spaces are lovely. I would recommend the place on this alone. For us there was something lacking in the service of the place, quite a few things went wrong( small things mind) and they didn't seem that bothered. Also we went horseriding, again the scenery is stunning but the guy taking you out doesn't ask you how experienced you are at all and you simply plod around. As experienced riders we would have saved ourselves the money and just gone for a walk! It's all here but that extra human something is missing here.
- Official Description (provided by the hotel):
- Hotel. A restored, 400 year-old hacienda with restaurant - organic food, sports facilities - squash, basketball, horseback riding, mountain bikes & games rooms, library, several acres of gardens. 38 Staff. Within 20 minutes of Otavalo's markets. ... more less
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- Also Known As:
- Hacienda Cusin Hotel Otavalo