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“Charming and Unique Hotel”

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PuertoLago Country Inn
Ranked #7 of 28 Otavalo B&B and Inns
Certificate of Excellence
Boston, Massachusetts
Level Contributor
161 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
“Charming and Unique Hotel”
Reviewed 15 December 2010

I stayed one night at Puerto Lago with the Friendly Planet Exotic Ecuador tour. The grounds are gorgeous and there is a lovely game room in the restaurant building. Each room is a section of a cabin. There is a fireplace which hotel staff will light for you to provide heat for the room. The room was spacious, although once the fire died down it was quite chilly as there is no additional heating system. The restaurant was tasty and the views spectacular.

  • Stayed July 2010
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank anonymous9257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Corpus Christi, Texas
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 19 July 2010

we came to puertolago after a long day of sightseeeing in quito,and were delighted with both the rooms and the location. We were expecting a chilly night, and the fireplace was perfect-the best part about this hotel was standong on the balcony, watching the birds dive over the water at sunrise. The staff was excellent, food good, and beds comfortable. My 17 year old loved it, and spent an hour just taking photos.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gardengoddess54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renens
Level Contributor
140 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 27 January 2010

The hotel lays directly at the Lago San Pablo with view to the mountains. In the evening we had excellent food, but at 9 pm all the hotel facilities closed! So we had to go in our frozen room (2°) without heating. The room it's ok, but be aware to bring very warm clothes with you! Breakfest it's not included in the price of the room and for Ecuador at the high price niveau.

  • Stayed January 2010, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kitoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 October 2009

Puerto Lago

We stayed at the Puertolago country Inn after spending a happy day shopping and Otavalo Saturday Indian market; the inn is just a few minutes away from Otavalo.
It is charming and well run, with beautiful country chalets located on the shore of San Pablo lake with the dormant volcano Imbabura towering above it on the other side of the lake.
The rooms were comfortable; nicely decorated and spotlessly clean. In fact sell them have we seen any place as neatly kept as this, with beautifully manicured lawns and gardens. Although it had been a warm comfortable day the evening alongside the lake was cool. After a memorable meal of local trout in the restaurant, our evening was concluded in a most delightful manner when someone came to light the fire for us in the hearth. What a pleasure it was to doze off in the comfortable bed lulled by the warmth.
The restaurant is situated right alongside the lake with lovely views both day and night, making for enjoyable dining. The menu offers a wide selection to suit any taste and the breakfasts are sumptuous. Although the inn has a cruising boat we were told that it was only available if there were 10 or more guests.
The grandkids loved the Llamas who helped to keep the lawns trimmed.
This is a great spot for a bit of pampered relaxation

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HorizonsNoordhoek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Dakota
Level Contributor
135 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 26 February 2009

It's a nice place. The grounds are beautiful, the rooms rustic and clean, the staff friendly and the food was good. We would have given it a four or a five if it hadn't rained during the night and the roof started leaking--right over our bed. Luckily there were two beds in the room and the secound one was dry. The staff lit the fireplace for us during dinner so the room was nice and cozy when we went to bed, but a little chilly in the morning.

Except for the damp awakening, we were satisfied with the accomidations and would not hesitate to give it another try.

  • Stayed February 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank muskrat2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2008

While the location is fabulous, the rooms are just a level above a summer camp. This could be greatly improved by spending a little on what is considered normal by most average hotels. Like an iron and ironing board, hair dryer and most important a space heater. Rooms were very cold...yes there is a fireplace but wood was sparse AND damp...almost impossible to light a fire and when you do it's freezing in the night. This is not the Amazon..weather is very cool in the Andes. And how about more than just 2 thin pillows? The lighting is terrible..basically 2 track lights which either give you retinal burn or cast shadows. Bathroom is little more than a shower stall.

  • Liked — beautiful location
  • Disliked — the room
  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank binkyspop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 January 2007

My wife & I stayed here for one night and, while we were pleased by the lakeside location & impressive view of Volcano Imbabura, we felt that our bill (over $100) was excessive for the accomodation we received. Our room was equipped with a fireplace, but all the firewood was burned up within 2 hours. Otherwise the room was comfortable, but certainly not luxurious. We paid extra for a 30 minute peddle boat ride on Lago San Pablo, but the boat seemed to malfunction as it continually spun in circles in the water. We noticed the next guests had the same experience with the boats. PuertoLago is a nice place, but next time we will stay somewhere in Otavalo, where we can get the same level of comfort at a much lower rate.

  • Liked — lakeside location
  • Disliked — expensive
  • Tips/Secrets — Stay in Otavalo instead
  • Stayed December 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank eugenito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about PuertoLago Country Inn

Property: PuertoLago Country Inn
Address: Lago San Pablo Km 5 sur, Otavalo, Ecuador
Region: Ecuador > Imbabura Province > Otavalo
Amenities:
Free Parking Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 28 B&Bs / Inns in Otavalo
Price Range (Based on Average Rates): £
Hotel Class:4 star — PuertoLago Country Inn 4*
Number of rooms: 27
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Also Known As:
Country Inn Otavalo
Otavalo Country Inn

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