The jaz mirabel club is part of a complex that includes the mirabel beach and park hotels. in order of grandeur of the reception, beach is 1st, park 2nd and club quite a way 3rd. in the mirabel beach it had 5 stars displayed and it seemed to warrant it. in the mirabel club reception no stars were displayed but i would give the reception and the hotel rooms 3 stars based on my previous stays to Spanish hotels. the 1st room we received a deluxe family room was depressing, with stained bedding e.g. ink stains from children, curtain poles hanging off the wall, collapsed bed rests, writing on the walls, and various stains such as what looked like gravy on the glass table top. we asked for the double bed room rather than twin as we booked, and the room had a slightly better feel, probably as it was not used by families with children, however the cleanliness was not acceptable with stains on the bathroom wall tiles which were there all week. aside from changing towels, tidying and making the bed not sure any cleaning was done. the furniture was adequate and functional and size of the room was good. the shower was hot whenever need. we were maybe unfortunate with a leaking toilet, a blocked sink, a day without any tv signal and a phone with no outside connection available.there are no bath robes or slippers provided as was pictured in the travel agents description of the hotel.
as residents of mirabel club we could use the mirabel park facilities but not the mirabel beach. the public areas, pool, bars, were fine, the food was very nice, we were not ill during the stay. the slight problem with the buffet was sometimes capacity for the fresh cooked items, e.g. waiting for an omelet at breakfast could be a 10 minute wait, similar issues with chips running out, etc, but generally we enjoyed the food and the range of food. the buffet restaurant had some outside seating which was romantic in the evening.
the managers, reception,buffet and bar staff were pleasant, eager to please, humorous, the cleaning staff were less well customer trained though, a few times we experienced being steam roller-ed out of the way by a man with a mop etc, but this was not a big problem.
the gym looked good, and the health suite was great, with the hottest sauna i have ever experienced , there are two saunas the older one being hot enough to burn your bum and feet within seconds of touch down, so take a towel to sit on, i enjoyed this but i suspect most should head for the new one. steam room smelled quite bad the 1st time i went, but on subsequent visits it was better.
the resort had its own souk or shoping mall made up of small shops, plenty of stuff to buy and haggle for.
beach area was good, with a bar for drinks, nice clear waters with some tropical fish in.
i enjoyed the holiday because of the pleasant staff, the pleasant public areas, the nice food, i wish there was an internet room, or games room, or more activities throughout the day as sometimes i was a little bored. the room was functional but jaded, 3 star, we wouldn't have minded but for anticipation from other reviews and the website we booked that it would be a 5 star top quality room.
drinks all day everyday was needless to say very good.
the agents; Egyptian tourist service were very good, helpful, good English speakers.
Ive included some photos of the room so you don't think we are just hard to please, as well as some very nice pictures of the resort generally.
thank you to my girlfriend for generously buying this holiday for my 40th birthday, a good time was had and we would go back.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA so you can book your Jaz Mirabel Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Jaz Mirabel Club Hotel Sharm El Sheikh
- Jaz Mirabel Hotel
- Jaz Mirabel Resort
- Jaz Mirabel Club Sharm El Sheikh, Egypt - Nabq Bay