Touching down in Sharm-el-Sheikh was amazing. Before leaving England I had looked on google maps at where the resort was in Sharm we were able to see that it was quite close to the airport so when we were coming into land I kept a keen eye of anticipation on surrounding resorts trying to spot ours. In the distance but not too far I spotted a resort that shone in blue lights and in the late afternoon haze you could just make out waterslides we recognised from the brochure. That was the resort that has given us the happiest of memories and the best two weeks holiday we have ever had, Tirana Aqua Park Resort, Nabq Bay.
We boarded the transfer coach to make our way to the resort, we paid extra for the speedy shuttle service to get us there in less than 4 stops however it was the first hotel we passed after we left the airport so we think that a taxi would have been much cheaper and even quicker as we wouldn’t have been waiting for others to board the coach. We were warned about taxi drivers in Egypt but we used the ones outside the hotel and as long as you use your savvy you won’t get screwed. We left the coach, the first stop of the journey and only guests at Tirana, as we stepped off the bus there was a gentleman to take luggage from the concierge team and another gentleman brought us a cool refreshing towel and juice drink, a most beautiful welcome after a long journey. We filled out some paperwork and we then greeted by the first of many good friends we made from the resort staff. Marjorie is a jewel to the Tirana resort, she welcomed us and informed us in a way that made us feel exceptionally welcome and somewhat VIP despite the fact we were just regular guests. One note that stuck in our heads was ‘you need ANYTHING just ask!’ and throughout the holiday we stood by this advice and were never disappointed. We later found out that meet and greet wasn’t even her regular job and she is infact restaurant manager As we passed through the beautiful lobby, decorated with shining tiles and beautiful foliage, we were shown to our room by concierge assisted with our bags and told how great the holiday will be! When we arrived at the room we were shown how to use all the mod-cons such as the air-con and safe features and made to feel very at home. As the sun set on the first night at Tirana we watched a little of the evening show in the courtyard and sipped our first cocktail very happy with our warm welcome.
Restaurants and Food
The buffet restaurant is inside the main building of the resort and offers a wide range of foods from all over the world. During our stay we heard a few moans and groans from other English guests about what was on offer however it simply came down to the fact that it was what they were used to. Instead of embracing the experience of trying new cultures and cuisines they expected pork sausages in a Muslim country followed by mum’s apple pie. If you arrive with an open mind to try new things you will love it however if you know what you like and won’t budge you may find yourself going hungry. Breakfasts they tried as good as they could to provide what resembled an English breakfast, or if you preferred there were omelettes, salads, cereals, yogurts, pastries and much more. Lunch and dinner comprised of dishes that were alike to one another from all over the world with a range of stews, rice’s, pasta, potatoes, soups, salads, breads and desserts. The resort provides 5 A’ la carte restaurants to choose from throughout the week, make your bookings early otherwise you may struggle to get a seat at these very in demand restaurants. The cuisines on offer are Lebanese, English, Indian, Italian and Chinesse. All guests had their favourites but we can give an account of our personal experiences, I must take this opportunity to say we didn’t attend the English restaurant.
Lebanese – A choice of mixed kebabs and meats with breads and kebabs cooked on open flame barbeques. The service at this a la carte was the worst of all of them and we felt like it was a rush to seat us, feed us and send us away. Suffice to say we only attended once.
Indian – located on an island in the middle of one of the pools it was a very nice setting for an enjoyable meal. A range of indian foods with curries, rice and dahl availiable. Very pleasant evening however the meat in the curries could be fatty!
Chinesse – In the same location as the Indian they brought you a three course meal. With soup, sizzling beef and banana fritters followed by lovely beer and warm atmosphere this was also a great evening.
Italian – Here is where we spent as many evenings as possible we couldn’t get enough of the pastas, rich tomato soups, tasty bruchetta or the best meal in the resort a pair of fillet steaks in a creamy mushroom sauce on a bed of mashed potatoes served with seasonal vegetables. The food was outstanding from the Italian. We would like to make a special mention to our second great friend from the holiday Ahmed. He waited on us every night in this restaurant with a smile and professionalism, he always seemed excited to serve. Tirana aqua park could do a lot of good things with this true gentleman if he was utilised more with the public because he is a fantastic people person. Thankyou Ahmed!
During our stay it turned out to be an Egyptian national holiday so there were many Egyptian guests to balance the restaurants to ensure the buffet restaurant was not over filled the hotel opened a dining room separate for European guests. This was a lovely touch and meant we had comfortable meals away from the hussle and bussle of the Egyptians and Russians in the main buffet hall. Fantastic service was provided throughout by both Sharawa and Marjorie.
Pool Facilities and beach
There were many pools to choose from throughout the holiday and we tried them all. At the top of the resort were the heated pools where the animation team presented their daytime programme. In the centre of the resort there are several non-heated pools which were very refreshing on the hottest of days with their swim up bars. We expected the water park facilities to be ok but they were awesome! We didn’t think all of the slides would be open since we were out of season however the whole park was open and there were many fun days had there! Pool and bar attendants around the pool were a fantastic service refreshing drinks and towels throughout the day. The cleanliness of the pool areas were suburb I noted regular PH balance checks on the pool water and I spotted on the wall of the towel centre the cleaning schedule which was exemplary. At 3 am one morning I saw one man still cleaning the pool water and when you woke in the mornings there were always cleaners washing the floor and sun loungers.
We booked this resort knowing it was an “aqua park resort” so weren’t too bothered about the beach. We went once and didn’t return until the last day of the holiday. Yes there are diggers and it is a building site so if it’s a beach resort your after for not this is not the place for you however the we were told the building sites were the further development of the Tirana company and eventually this wonderful business will present both an aqua park resort and eventually a beach resort once the building work has finished. DO NOT go if a beach is what you desire you will be disappointed at this moment in time!!!! However saying this the day we did return in the second week we were able to jump off the jetty, swim in the sea by the most beautiful reef, fish EVERYWHERE which was a really awesome surprise. Flippers are recommended though as the water is very choppy.
“5 star animation which means for you, UNFORGETABLE HOLIDAY” was the animation teams motto and they truly stuck by it. Daytimes they provided entertainment around the heated poolside with water polo, darts, aerobics, yoga, cocktail game, football and much more to keep you happy. If you chose just to relax and not partake in any activities then that was fine they would still chat to you and leave you alone to sleep in the sun. I really enjoyed playing water polo with Mido (England vs Egypt; note. Egyptians are great swimmers! )
In the evening there was a children’s disco followed by an evening show we enjoyed delights such as Egyptian Tandora show, dance show and our particular favourite the comedy show. The African show was terrible they looked miserable and did the same thing 5 times over. Go to a circus in the UK and you will see a much better African show.
We went out clubbing with the animation team to Dolce Vita, Taj mahl and Hard Rock Nightclub Nabq both nights were awesome trips. We never expected to go clubbing but when we boarded a coach at 11.30pm with an accentric mix of Russians, English and animation to take us to hard rock little did we know it was one of the best nights out of our lives a trip not to be missed!
Special shout out to all animation particularly Troy, Mido, Vova, Gala and Naomi who helped to make it an entertaining stay. Naomi is a wonderful animation team member keeping us welcome and happy throughout a real bundle of joy to spend time with! Ask her about Eriks bar! ;)
Our room, 3213, was beautiful with lovely furniture, fridge, safe, balcony, TV and beautiful bathroom. Our room cleaner was fantastic he thoroughly cleaned our room top to bottom always making it look clean and tidy, he also managed to keep on top of the dusty sand that can cover the balcony after a high wind. The best part of returning to the room was the towel art out of a 14 night stay we had at least 9 different creations which were beautiful and amusing! We had one night of bad mosquitos which we mentioned to a member of staff, it wasn’t a complaint just mentioned it in conversation, within an hour a member of staff turned up with a zapper and spray to eliminate the pesky mozzies!
Rep and excursion
One bad point and it isn’t the hotels fault was our rep. if you find yourself with Walleed from MTS don’t waste your time with him because your time means nothing to him. He met us on the first day and was nice but all he wanted to do was sell his companies excursions, he left on the note if you need me call me. Later in the week we wanted to book an excursion. He was impossible to get hold of. When we finally found out when he would arrive he was 30 minutes late but wasn’t apologetic. We booked the 5 in 1 trip which he wrote on the ticket 15.30 collection time. We were called on the day of the trip at 14.10pm to say you will be collected at 14.15pm very very annoyed! He never met us to arrange transfer back to the airport and was practically never present! Useless! I would suggest Tirana remove this gentleman from using your hotel since he was the only let down of the whole holiday.
The excursion companies inside the resort are not in any way representative of the hotel and this is clearly stated in the welcome pack. They can be pushy but if your firm they do leave you alone on the business front and then talk to you like a friend and not a source of income.
Sam Sam the sand art man was a great person to meet if we could we would bring him home and keep him. He never hassled us for business but greeted us like best mates every day. A lovely person to spend time with as he shows his artistry!
Overall Tirana Aqua Park Resort offered a fantastic holiday with exemplary service, customer support and an entertaining time for all. Thankyou very much and we look forward to returning to you in the future. If any staff or friends wish to keep in contact please dont hesitate it would be lovely to hear from you!
- Official Description (provided by the hotel):
- Welcome to Tirana Aqua Park Resort The family paradise at the famous holiday destination Sharm el Sheikh. The Resort consists of 8 pool areas with Aqua Park and wave pool, in addition to a private Beach 800 meters away the shuttle bus each 15 minutes, family rooms with a 4-star (local rating) standard and our animation team with activities for young & old, guaranteeing that everybody will find the perfect place for a relaxing and exciting vacation. Hotel Facilities The Resort offers a 24-hours front desk, multilingual staff, express check-in/out, Guest Service Center, bell captain, limousine service, luggage room, laundry & valet service, live entertainment, beauty salon/barber, gift/souvenir shops, jewelry, internet cafe and a 24-hour on call doctor. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and Hotel.de so you can book your Tirana Aqua Park Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sunrise Tirana Aqua Park Hotel Sharm El Sheikh
- Sunrise Tirana Aquapark Hotel
- Tirana Aqua Park Resort Sharm El Sheikh, Egypt - Nabq Bay