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“Crown in the sun”

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Tirana Aqua Park Resort
Ranked #22 of 33 Hotels in Nabq Bay
Certificate of Excellence
Reviewed 10 February 2014

The ten days holiday here was one of the best. We were all excited at coming so far away and it was the first time in Egypt so we didn't know what to expect. The hotel looked so big and the water slides were the first thing we saw. Checked in and were offered cold drinks while the papers were being checked. The room was huge and I was pleased with what I saw. There was tv, air conditioning and a power shower all very clean and comfortable. The room cleaner did a great job and left the towel in different shapes everyday. The kids loved the evening disco and of course the water slides and park, was a big reason to come here. The staff were helpful and spoke to us when leaving or coming back from a day out. The food was really good, there are always some who won't like it all but there really is loads to choose so no one could go hungry. The same with the evening entertainment, it's there if you want and the few times we went it was good, one comedy night was very funny. Worth every penny, this was a family holiday we will copy. Going home was horrid.

  • Stayed: December 2013, travelled with family
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12  Thank Diane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this reviewResponded 22 February 2014

Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is through listening to guest comments and suggestions that we are able to achieve the constant improvement, guest satisfaction and quality service that we strive to maintain.

We appreciate your valuable comments and hope to welcome you back to Tirana Aqua Park Resort in the future

Kind Regards
Hanna Almeberg
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,198 - 1,204 of 4,070 reviews

Reviewed 10 February 2014

Dont normally write reviews, but felt the need to , my wife and i just returned from a last minute week break here to celebrate our 1st wedding anniversary.
On arrival greeted with a welcome drink and very friendly staff, check in was very quick.
Room was decent size and was cleaned daily with fresh towels, no complaints
pool area clean and tidy, plenty of sunbeds. Staff very friendly and helpful.
Mohamed at the pool bar and Mostafa at the Towel station were awesome and made our holiday.
Naomi from the animation team was fab always kept us smiling a true wee star.
Food was good, plenty choice in the buffet restaurant always something, the A LA CARTE restaurants - italian was absolutely amazing, Marjory the manager in there is English and made you feel special. The rest of the restaurants were ok but they were outside and the food was warm rather than hot.
The water park was fun (even though we didnt have kids). The beach bus evey 15 mins beach is still being developed but still enjoyed it.
All in all this was a great holiday, considering i didnt want to go to Egypt.. now i cant wait to go back, definately would recommend this hotel.

Room Tip: pool view rooms are definately nicer than sea view.
See more room tips
  • Stayed: February 2014, travelled as a couple
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5  Thank bazz247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this reviewResponded 22 February 2014

Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.
All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is through listening to guest comments and suggestions that we are able to achieve the constant improvement, guest satisfaction and quality service that we strive to maintain

Your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.
We appreciate your valuable comments and hope to welcome you back to Tirana Aqua Park Resort in the future

Kind Regards
Hanna Almeberg
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

Stayed here for 1week at start feb
good points rooms nice & cleaned daily plus free safe & power shower! swimming pools & slides were good esp if you go with young children! Hotel resturants were good but you have to book them! Except chinese which didnt taste of nothing? Shuttle bus down to beach every 15 mins was good & beach nice with drinks & snacks towels avaiable ther & also you can snorkle of end of pier which is amazing! This hotel is only max 10mins from airport in taxi dont pay for than £70 egyption about £7 in our money they will try charge you £300 if they can get away with it!
Bad points the breakfast is horrible lunch & dinner is ok but not the greatest unless you book resturants? Snacks in daytime burgers & hotdogs are bit like chewing on rubber? But chips ok! the all inc drinks thers only a few not much to choose from? Animation team were ok but been to better resorts in turkey wher they were more friendly & organised more stuff? But maybe cause the hotel was quite?
Outside the hotel done quad biking in dessert which was very good about £25pp & tiran island day trip on boat was amazing £25pp you can do snorkling or diving & its better than the raz mohaammed trip which i also done same price! Also went narma bay which is 20 mins away in taxi which has loads shops bars etc you do get alot of hastle but not that bad i just said no thanks & they leave u alone! Went to old sharm bit further on & you can get some great bargains ther! Alot cheaper! ther are also loads of blue/white local minibus that run up & down from nabq wher hotel is to narma bay & old sharm & only cost £5pp thats 50p in our money but once again they will try & charge you ten times that!! so name your price before you get in & you will have to travel with the locals in the bus but its alot cheaper than taxis!!
Overall i will be coming back to sharm but will try another hotel as this is prob 60% russian based & some of them have no manners wot so ever but i would score this hotel 7 out of 10 but for the money its good value :)

Stayed: February 2014, travelled with friends
5  Thank ashsimone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this reviewResponded 22 February 2014

Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

It is always pleasing to hear that our guests were satisfied with the hotel facilities during their vacation.

We apologize if some areas did not meet your expectations and your comments have been shared with the Food & Beverage Department to look at ways to improve the menus available and services provided.

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

Kind Regards
Hanna Almeberg
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

Me and my boyfriend stayed for lovely seven nights, and enjoyed this hotel, staff is very helpful and friedly,very clean and looked after hotel,just swiming pools was freezing and entertainment was'nt so good.

  • Stayed: February 2014
    • Value
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Thank Renaciuko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this reviewResponded 22 February 2014

Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort

It is always pleasing to hear that our guests were satisfied with the hotel facilities and service during their vacation.

As standard we heat 2 pools in winter months (November 1st to April 30th) and aim to obtain a temperature of between 24c - 27c. Holding temperature of heated pools are checked by Guest Relations and Recreation staff on daily basis several times per day. Currently, the heated pools are the relax pool and kids aqua park pool.

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

Kind Regards
Hanna Almeberg
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

Myself and family have just come back from a 5 night stay at this resort, which was really enjoyable. We found the staff friendly and helpful especially Sherif at the relaxation pool and Ehab one of the waiters in the lobby bar. My only issue was the choice of food available in the main restaurant, although the Italian restaurant was lovely and we also went to the English restaurant but you can only book in once at each restaurant during your stay. I would definitely use this hotel again in the future for some winter sun.

Room Tip: If you can ask for ground floor patio in the gardens
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  • Stayed: January 2014, travelled with family
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Thank Allison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this reviewResponded 22 February 2014

Dear Reviewer,

Your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

We are sorry to hear that you were not satisfied with the choice of food. We have shared your comments regards to the main restaurant with our food & beverages manager. We have recently implemented a new lunch and dinner menu with the aim of making it more UK family friendly. The staple ingredients for every meal will always include the following soup, bread, salads, pasta station, French, fries, vegetables, rice, potato, red meat, white meat and fish along with a vegetarian option. This menu rotates to provide variety. Supplementary to this at lunch time guests have all inclusive use of 2 snack bars serving a variety of hot foods 12.00-17.00 daily and in the evening a choice of 5 specialty restaurants (reservations required & subject to availability).

We would actively request any guest who is not satisfied with the food in any of our outlets to make direct contact with our guest relations. The guest relations are available for all of our guests 13 hours a day 7 days a week and will be able to act as a liaison between guests and our food and beverages team to ensure everybody’s personal needs and tastes can be catered to.

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

Kind Regards
Hanna Almeberg
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

Just back after two weeks in Tirana , had a fab hol staff are brilliant especially Ahmed at pool bar so nice and sheriff who looks after the pool area outside main restaurant , he is so so kind would bend over back wards for you he made our stay very enjoyable , only thing the entertainment very bad .

  • Stayed: January 2014
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Thank Barbaradaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this reviewResponded 22 February 2014

Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

Firstly your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

Our multi lingual animation team provides activities 7 days a week on a rolling program along with evening shows and a daily mini disco. Our chief animator is constantly looking at ways we can provide a balance for all guests of the Hotel and we are always open to guest suggestions and feedback.

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards

Kind Regards
Hanna Almeberg
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014 via mobile

Me and my boyfriend got back from tirana on Thursday night , we loved it ! Naomi and Mido on the animation team are amazing and go out there way to do anything for you , as we was waiting for our pick up to the airpot they came and said goodbye. We both thought this was lovely , the hotel it's self is amazing and we are looking to be back in September for 2 weeks not just one , everything about the hotel is perfect and I would recommend this hotel to anyone . The staff make it so much enjoyable . The rooms are cleaned everyday and made spotless even with pretty towel arrangements , all in all it is the perfect hotel for families and for a group of friends , big love to Naomi and Mido for making ours even better with all the fun and games !!!

Stayed: February 2014
Thank Katieellis92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this reviewResponded 22 February 2014

Dear Reviewer,

It is always pleasing to hear that our guests were satisfied with the hotel facilities and service during their vacation and that you are going to return in September.

Your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality.

Best Regards
Hanna Almeberg
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tirana Aqua Park Resort

Address: Nabq Bay | Nabq, Nabq Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Romantic Hotel in Nabq Bay
#18 Top resorts Hotel in Nabq Bay
#20 On the Beach Hotel in Nabq Bay
#21 Spa Hotel in Nabq Bay
#22 Luxury Hotel in Nabq Bay
#22 Family Hotel in Nabq Bay
Hotel Class:4 star — Tirana Aqua Park Resort 4*
Number of rooms: 510
Official Description (provided by the hotel):
Welcome to Tirana Aqua Park Resort The family paradise at the famous holiday destination Sharm el Sheikh. The Resort consists of 8 pool areas with Aqua Park and wave pool, in addition to a private Beach 800 meters away the shuttle bus each 15 minutes, family rooms with a 4-star (local rating) standard and our animation team with activities for young & old, guaranteeing that everybody will find the perfect place for a relaxing and exciting vacation. Hotel Facilities The Resort offers a 24-hours front desk, multilingual staff, express check-in/out, Guest Service Center, bell captain, limousine service, luggage room, laundry & valet service, live entertainment, beauty salon/barber, gift/souvenir shops, jewelry, internet cafe and a 24-hour on call doctor. ... more   less 
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Also Known As:
Sunrise Tirana Aqua Park Hotel Sharm El Sheikh
Sunrise Tirana Aquapark Hotel
Tirana Aqua Park Resort Sharm El Sheikh, Egypt - Nabq Bay

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