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“Amazing animation team, amazing holiday!!! 10/10!”

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Tirana Aqua Park Resort
Ranked #19 of 31 Hotels in Nabq Bay
Certificate of Excellence
Chippenham, United Kingdom
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Amazing animation team, amazing holiday!!! 10/10!”
Reviewed 14 May 2014 via mobile

Wow! What a brilliant week! So gutted to be home! My friend and I have just returned from a week at Tirana and we loved it! We wish we booked longer!

The staff can not do enough to help you! Yaser & Joseph you were fantastic- thank you! The cleaner was brilliant, never stayed at such a clean hotel and we always had fun towel models on our beds!

The food was also brill with a choice of different restaurants including Chinese, Indian, Italian and the main buffet! Favourite being Chinese!

We went on a boat trip which was amazing! Highly recommended!

The best bit out of the whole holiday was the animation team! They made it! All so friendly and happy and by the end of the holiday we felt like we had known them all for years! Samantha is so helpful and tells you all you need to know, including local knowledge and hotel information and also invited us to nights out and shows! Naomi is also brilliant- she is always so happy and bubbly! Her presence is always lovely around the pool in the day time and at the shows in the evening. Pepsi the DJ what a legend- the music is always good, and he was always with us on nights out! Charlotte is lovely also- always so happy and jolly, inviting us to all her activities, darts being the best! Hema is crazy! We loved your water aerobics! And last but not least the lovely Luca made sure that we were always ok, came clubbing with us a lot and looked after us! For young girls we were well looked after by all the animation team, we went to hard rock, desert party and pacha and all the nights were really worth it! The entertainment in the evening was fun- we watched a number over shows, the animation dance was ace! And also we played bingo one night which was fun!

Thank you so so so much guys- we miss you loads already and want to be back!!

Lots of love Amy and Chloe xxxxxxxxxxxxxxxxx

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarkerCooperA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Supervisor at Tirana Aqua Park Resort, responded to this review, 18 May 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

Firstly your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

At Tirana Aqua park we believe that it is through listening carefully to the comments and suggestions of all our guests that we are able to continually improve the services we provide and motivate all of the staff due to your high evaluation of our efforts.

We appreciate your valuable comments and hope to welcome you back to Tirana Aqua Park Resort in the future

Kind Regards
Joanne McCormack
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Bristol, United Kingdom
Level 3 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 May 2014

We stayed at the Tiranan for 10 days form the 1st May to the 10th May. Overall we had an absolutely fabulous time. From start to finish the hotel staff in particular made the holiday.

We arrived to a cocktail being presented to us in reception, and very polite reception staff and concierge who took our bags and got the delivered to our rooms promptly, which was great as there are no lifts in the hotel. We had room 2108, which was a ground floor pool view room, which had a terrace space and also was directly at the back of the water park, so great location. We did have a few problems with the mosquitos which bit of lots of times, but this is not the hotels fault. I am not sure if being on the bottom floor helped.. Although they do fumigate the pool and hotel every night.The room was clean and the towels replenished every day. The only gripe was that our door didn't lock very well, and was actually left open by a cleaner one day. Although one of the maintenance men, noticed and knocked on the door which was very kind, and shut it for us. The shower was large, and the air con was great too, not noisy at all.

The pools in the Tirana are really something special and there is a loud pool where the music is played, and also burgers and hotdogs are served from 1-5pm in case you didnt get up for breakfast! There is also a great swim up bar there which Mahmoud kept us with constant drinks all day!

There is also two beautiful quiet pools, which we prefered, but we only went to the on the last day. Which also has a swim up bar and a view over the loud pool. We found the drinks/cocktails to be a little less strong here so easier to drink!

The animation team are very good and take you out in trips to the nightclubs in the evening. We went out to Pacha and the Little Buddha, which were great fun. I would definitely recommend Pacha! Nicola, Luca and Heman were the best out the team, they new as we wanted to relax in the day, not to push us into doing some of the activities, when we didn't want to in the end. The waterpark is also very safe and fun, we enjoyed going there a lot. There are so many slides! Also there is a wave pool, though we didn't get to try it!

Ahmed who worked for Sokar Tours, was fantastic too, he booked us onto the quad biking and star gazing trip which was really great experience. I would recommend it to anyone! He also gave us some local information about sharm and the surrounding areas. He was also very welcoming, and we enjoyed having many conversations with him!

The food for all inclusive was excellent, and we didn't have any problems finding any thing, Lunch was better than dinner I thought, and there was a theme every day! They alway had live cooking in the middle, with another pasta station at the end. There was even some days they had a barbeque outside, which chicken and fish. Which was alway lovely. The best was pasta day, which they had many lovely pastas. They always had salads and fruit and a large selection of desserts too. The waiters in there are lovely, and very polite, always making sure your drinks are topped up! I always had a white wine, and my husband a beer or vodka and lemonade! Shawly the waiter was excellent, he was very friendly, and was very attentive. The other restaurants were excellent also, with the Italian being the best. We went there twice in the two days. I had risotto and also a steak, which were tasty. Ok meat was a little fatty, but its all inclusive! A few tips here and there kept our drinks flowing more regular, and really made a difference wen it came to service. The chinese is also a menu al carte which has sizzling beef or chicken and was fab. The indian was also great! We didnt try the English or the Lebanese.

The Lobby Bar staff were very good also, sometime even letting you had more that two drinks in the evenings! although Huni and Queen Bee in the spice shop were super lovely and told us all about Luxor, and were lovely to speak to in the evenings.

The Beach was great also, even though there is a pretty large building site in the way of the beach, the bus is regular and it is not the hotels fault that a developer chose to build in the way of the beach. Down there is a lovely bar, and a jetty which you can snorkel off. MY MY the fish down there and coral is amazing, and you need to see it! We also did the snorkelling trip, and this was a highlight of our trip. My husband did diving and I did snorkelling, and it is the most amazing sight I have ever seen! The fish are spectacular!

We also went to Luxor to see Valley of the kings and also the Luxor Temples, and there was no trouble at all, and well worth the trip out of Sharm! We did get hassled a little bit to buy souvenirs, but the people in egypt are feeling the lack of tourists,and I wasn't surprised. A firm no is sufficient. I would recommend anyone going on the trip! It was expensive, but if you go to Egypt, you need to go and see Egypt!

One one think that lets the hotel down is the location, but we quickly made friends with Rio the taxi driver who escorted us to Soho and other places when we needed him. He was very polite and gave us a few tips about Sharm and Egypt too! He was always there when we wanted to return from Soho etc, and made us feel welcome!

The surrounding areas in sharm look very derelict with most of hotel not finished, and I was quite shocked at the look of sharm in the day. Rocks and building sites seem to be present everywhere, and there is no where to walk from the hotel. But, the hotel and the staff are so good that we didn't eat out once in the ten days we were there, and didn't feel the need to go out the much either in the days, so what does it matter. That is the first time I have ever done that, and I have been on holidays all over the world.

We paid £420 for 10 days each, and you cannot fault it for the price. The weather was also great, topping at 42 degrees!

The highlight of our trip is the staff however, they really are diamonds to the hotel. The hotel is truly beautiful also, but the staff shine through! We will be returning very soon, with no doubt!! :)

THANK YOU TIRANA FOR ONE OF OUR BEST HOLIDAYS EVER XX

Room Tip: Ask for a pool view, not sea view as the other side there is a new building site.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhiannan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Supervisor at Tirana Aqua Park Resort, responded to this review, 18 May 2014
Dear Reviewer,

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

At Tirana Aqua park we believe that it is through listening carefully to the comments and suggestions of all our guests that we are able to continually improve the services we provide and motivate all of the staff due to your high evaluation of our efforts.

It is always pleasing to hear that our guests were satisfied with the hotel facilities, food and service during their holiday.

Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality.

Kind Regards
Joanne McCormack
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 May 2014

I really like the hotel, the staff and even the food, mostly. The beer was free following, even if it was flat or too gassy, we was there for 2 weeks and had a good time till the last few days of the last week. i got cellulits, but only after the worst food poisoning i have ever had, in fairness, i think it was from Soho square, but the cellulits was from the hotel, as it was the only place i was ever bare foot. They try so hard at the hotel, but it really is only a 3 star + at best, the al a carte dinning is a nice touch, as the food is geared towards the Russians (rude and many). The towel guys where begging tips from us in the second week, and the bar staff, if you didn't tip them you wouldn't get a drink.

Be warned, number 1 snake oil sales man, don't buy the 'sun tan in a bottle' oil, in the hotel, I'm olive skinned, and i burnt after using it very badly.

All in all, it has taken 3 weeks off work and 4 courses of antibiotics to clear the cellulitis.

It is OK for a cheap get-a-away, don't expect the moon on a stick.

Room Tip: Don' buy the oil from the shop in the hotel, you will burn beyond belief, also haggle hard with...
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  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014 via mobile

We stayed at the tirana in march for 2 weeks this year. The hotel itself is lovely with beautiful pools and very clean. All the pool staff were very friendly and always willing to help, mustafa was brilliant and my children loved him. The restaurant was nice and always choices at meal times. Ahmed the waiter was lovely and went out of his way to help, we always sat where he was working and enjoyed talking to him. The aqua park was brilliant for the children and again mustafa played with the children and they loved it. I would go back to this hotel as we had a good time and the weather in egypt is the best

Stayed March 2014
Helpful?
1 Thank Diane J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Supervisor at Tirana Aqua Park Resort, responded to this review, 18 May 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us.

All feedback enables us to make continued improvements and is always of the utmost importance to the staff and management at the hotel.

We are all extremely pleased that our hotel was able to give you a memorable holiday and it will be our pleasure to welcome you back again later in the year.

Kind Regards
Joanne McCormack
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
north wales
Level 4 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 14 May 2014 via mobile

Lovely holiday in Febuary 2014. I travelled with my 3 boys aged 5. 10 & 11. Both oldest boys were playing all day on the big water slides while the youngest was with me in the junior water park. Brilliant idea.
The staff here are fantastic.
" big thanks to Mohmed "
What a guy. Nothing is too much for the staff.
The food was interesting but not really what we liked. But the special AI nights were brilliant. Good indian, italian & chinese food. So all in all a lovely place to visit.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank honyndindi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Supervisor at Tirana Aqua Park Resort, responded to this review, 15 May 2014
Dear Reviewer,
Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us.

Your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

We appreciate your valuable comments and hope to welcome you back to Tirana Aqua Park Resort in the future

Kind Regards
Joanne McCormack
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llandudno Junction, United Kingdom
1 review
Reviewed 13 May 2014

Stayed at the Tirana aqua park for 2 weeks at the end of April and celebrated my 40th birthday there with my partner, daughter ~ aged 13 and partner's parents. We all had an absolutely fabulous time, on arrival the staff treat you like royalty insisting you take a seat in reception whilst checking in and a cocktail drink was swiftly brought to us! Our cases were taken to our room, the room was lovely and spacious and clean. Air conditioning was excellent. The view from the balcony was excellent ~ pool view. There was 8 pools ~ all were lovely and clean, the relax pool was the quiet area ~ we never went there though as we preferred to be by the music! Everyday our towels were put out on our beds in front of the towel hut, at first we thought it would be too loud as we were in front of the loud speakers but we loved it, all the staff made us enjoy our holiday so much!! In particular Mostafa ~ the lifeguard, everyday he spent time with us making us laugh and giving us information. The animation team were great, especially Samantha and Naomi, they spent a lot of time with us also. Bar staff ~ lobby ~ Mohammed was lovely although we only saw him for the first 3 days, he really looked after! Restaurant ~ Shawky was great from day 1, he entertained us and looked after us for the whole 2 weeks, he was great!!
The room was kept lovely and clean at all times and the towel art was fantastic, especially the monkey and the birthday cake!!!
Cannot praise this hotel enough, all staff cannot do enough for you and they were totally genuine lovely people!
The food was lovely, there is something for everyone, I cannot understand how anyone can say bad things about the food!! Also the Italian, Chinese, Lebonese, English and Indian restaurants were also lovley!
Would definitely go back to this hotel.

Room Tip: Make sure you use mosquito repellent every night!!! Ground floor rooms are better for those with wa...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trisha_Cimatti_74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Supervisor at Tirana Aqua Park Resort, responded to this review, 15 May 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us.

At Tirana Aqua park we believe that it is through listening carefully to the comments and suggestions of all our guests that we are able to continually improve the services we provide and motivate all of the staff due to your high evaluation of our efforts.

Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality.

Kind Regards
Joanne McCormack
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 May 2014 via mobile

we are coming next sunday 18 of may for 7 nights 2 double room one is for me honeymoon and the another one for my brother and dad so we are chose this hotel from most of hotels and we hope rooms become nice and food and servise and wish our honeymoon wonderful also we will all write our experience there review back here after our holiday,, thanks and hope u be the best

Stayed May 2014, travelled as a couple
Helpful?
Thank Mecanezm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tirana Aqua Park Resort

Property: Tirana Aqua Park Resort
Address: Nabq Bay | Nabq, Nabq Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Romantic Hotel in Nabq Bay
#15 Top resorts Hotel in Nabq Bay
#17 On the Beach Hotel in Nabq Bay
#18 Spa Hotel in Nabq Bay
#19 Luxury Hotel in Nabq Bay
#20 Family Hotel in Nabq Bay
Price Range (Based on Average Rates): £
Hotel Class:4 star — Tirana Aqua Park Resort 4*
Number of rooms: 510
Official Description (provided by the hotel):
Welcome to Tirana Aqua Park Resort The family paradise at the famous holiday destination Sharm el Sheikh. The Resort consists of 8 pool areas with Aqua Park and wave pool, in addition to a private Beach 800 meters away the shuttle bus each 15 minutes, family rooms with a 4-star (local rating) standard and our animation team with activities for young & old, guaranteeing that everybody will find the perfect place for a relaxing and exciting vacation. Hotel Facilities The Resort offers a 24-hours front desk, multilingual staff, express check-in/out, Guest Service Center, bell captain, limousine service, luggage room, laundry & valet service, live entertainment, beauty salon/barber, gift/souvenir shops, jewelry, internet cafe and a 24-hour on call doctor. ... more   less 
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Also Known As:
Sunrise Tirana Aqua Park Hotel Sharm El Sheikh
Sunrise Tirana Aquapark Hotel
Tirana Aqua Park Resort Sharm El Sheikh, Egypt - Nabq Bay

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