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“Excellent holiday and Great Value!!”

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Tirana Aqua Park Resort
Ranked #21 of 32 Hotels in Nabq Bay
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent holiday and Great Value!!”
Reviewed 17 May 2014

We are just returning from a weeks holiday here. We was here from 10 May until 17th. The people here are the nicest people you can meet anywhere. They make you feel very welcome. Nothing is ever a problem for them. In particular we want to mention Ahmed in the pool no.2 bar. Great cocktails and delicious tequila bombs!! Great guy and we had a lot of fun. Secondly Mohammed the pool lifeguard was very friendly and Ahmed are room cleaner who really took care of us.
The rooms are very big. Always very clean and comfortable
In fact the whole of the hotel is spotless including the swimming pools.
The food was very good. Always a lot of choice in the buffet restaurant. 5 a la carte restaurants and you can try them all as part of the all inclusive. We tried the Italian and the Indian. Both we very good. I would say that the main restaurant is too busy at lunchtimes everybody pushing and shoving and sometimes you can't get a table. But this is the only complaint really. We always found something nice to eat and the food was of good quality. We would have preferred more entertainment in the evenings like a disco or a cinema. It can be a little boring.
The beach was small but very nice. I recommend getting some snorkelling gear and go to the end of the jetty there. It's good fun.
As for trips we went to Cairo by plane and saw all the famous sights. I recommend it because it's great value and it's an amazing experience. We will never forget it
Overall then we definitely recommend this hotel for a great holiday. It has something for everyone families or couples. You won't be disappointed!!!! It's a fun place and we will miss it a lot. Only wish we would come back again
Graham & Edisney Cooper
Lincs Uk

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graham C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Supervisor at Tirana Aqua Park Resort, responded to this review, 22 May 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.
All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is through listening to guest comments and suggestions that we are able to achieve the constant improvement, guest satisfaction and quality service that we strive to maintain

Your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

We appreciate your valuable comments and hope to welcome you back to Tirana Aqua Park Resort in the future

Kind Regards
Joanne McCormack
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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fife
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 May 2014 via mobile

Once again great hotel fab staff all go out way to make ur stay great special thanx to Hanna at reception and our hany at pool side and animation tean charlotte naomi david and rest o the gang c u all next yr again

  • Stayed May 2014
    • Value
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Helpful?
Thank linda40Fife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Supervisor at Tirana Aqua Park Resort, responded to this review, 22 May 2014
Dear Reviewer,
Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us.

We appreciate your valuable comments and hope to welcome you back to Tirana Aqua Park Resort in the future

Kind Regards
Joanne McCormack
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 15 May 2014

Hotel was good value for a budget holiday. Loads of swimming pools and restaurants which were all lit up at night and looked so pretty. Room was a decent size with large walk in shower and safe box in the room was very hand. House keeping service was excellent and all staff were so friendly and helpful and seem to love the English. The aqua park was quite good better than i thought load of slides with inflatable rings to go down on plus a wave pool aswell , the aqua park is private to the hotel. Private beach only 5 mins walk or couple of mins on a free shuttle bus it has a bar down there with all inclusive food a drink and a jettie to snorkel off.Lots of excursions available in the hotel we went on 4 different ones have such a good time. Food was good and drinks available until 12 at night.I would say the hotel is a 4 star needs improvements here and there some of the workmanship in the hotel is not the best but overall looks are decent. Note tipping is a big thing and most staff relie on this due to poor wage.
Big thanks to Mohammed the Life Guard always brought our towels to our sun loungers and to Mohammed the bar man for constant supplies of drinks at night :)

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Supervisor at Tirana Aqua Park Resort, responded to this review, 18 May 2014
Dear Reviewer

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

Your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

We are all extremely pleased that our hotel was able to give you a memorable holiday and it will be our pleasure to welcome you back again on a future holiday

Kind Regards
Joanne McCormack
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2014

Me and my son travelled here for our easter break this year. I simply do not understand what some of these bad reviews are about!
This was out third time in Egypt and our first time at Tirana. We have always enjoyed our trips to Egypt and this was no excpetion.
Upon arrival the staff were extremely helpful, we were checked in swiftly and our cases were taken to our rooms promptly.
The food was acceptable and varied:

Breakfast:
Egg chefs cooking fried & scrambled eggs and omlettes. Pancakes, croisants, pastries, cererals, fresh bread/bread rolls, toaster, Jams, honey, fresh fruit, cold meat and cheeses.

Lunch:
Snack bar at pool serving burgers, hotdogs, fish fingers, greek salad, plain salad and of course chips!
You could also go indoors for lunch at the main restaurant, there was always a variety of food and meat being cooked and carved for you. If you didnt fancy anthing on the hot buffet there was always a salad bar, a table of fresh bread/bread rolls, a pasta station and of course chips! There were always a variety of cakes and fresh fruit available.

Dinner
The main restaurant was well catered and had themed nights which included Indian, Egyptian, Italina and even English. Again if you didn't fancy what was on the hot buffet there was again salad bar, a table of fresh bread/bread rolls, a pasta station and of course chips! There were always a variety of cakes and fresh fruit available.

There were 5 al a carte restaurants which you could use once per week as part of the all inclusive at no cost. There was an Italian, English, Chinese, Indian and Lebenese restaurant to try. The Italian was our favourite. I wouldn't say any of them were 'al a carte' but the food was all good and it was nice to be waited on.

There are a number of swimming pools to chose from. The main pool was where all the daytime entertainment went on. There was music on all day and the animation team would organise games of water polo, volleyball, football and darts as well as a daily cocktail game which was good fun. The other pools were quiet and so were perfect for a relaxing time.

Pool towels were supplied and a 'good morning' and a 'please' and 'thankyou' go a long way with towel man (We love you Hany!), a small tip wouldn't go a miss here either, they work such long hours.

The barmen at the pool bars would come and deliver drinks to your sunbed, again a 'good morning' and a 'please' and 'thankyou' go a long way and again a small tip wouldn't go a miss. We spent most of our time at the main pool and our barman was amazing, spitting image of Bruno Mars! (Hi Bruno)

The evening entertainment was a bit cheesey. It consisted of shows put on but the animation team and shows from outiside entertainers such a magician and a dance company. I wouldnt say it was amazing entertainment but it was worth a look and always a good laugh.

A special mention to Sam and Naomi on the animation team, they always took the time to talk to me and make me feel at home. They also got my son to join in with their games. Thank you Sam and Naomi xxx

Would not hesitate to go back to Tirana !

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank KerryOneill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Supervisor at Tirana Aqua Park Resort, responded to this review, 18 May 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is through listening to guest comments and suggestions that we are able to achieve the constant improvement, guest satisfaction and quality service that we strive to maintain

Your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

We appreciate your valuable comments and hope to welcome you back to Tirana Aqua Park Resort in the future.

Kind Regards
Joanne McCormack
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chippenham, United Kingdom
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 May 2014 via mobile

Wow! What a brilliant week! So gutted to be home! My friend and I have just returned from a week at Tirana and we loved it! We wish we booked longer!

The staff can not do enough to help you! Yaser & Joseph you were fantastic- thank you! The cleaner was brilliant, never stayed at such a clean hotel and we always had fun towel models on our beds!

The food was also brill with a choice of different restaurants including Chinese, Indian, Italian and the main buffet! Favourite being Chinese!

We went on a boat trip which was amazing! Highly recommended!

The best bit out of the whole holiday was the animation team! They made it! All so friendly and happy and by the end of the holiday we felt like we had known them all for years! Samantha is so helpful and tells you all you need to know, including local knowledge and hotel information and also invited us to nights out and shows! Naomi is also brilliant- she is always so happy and bubbly! Her presence is always lovely around the pool in the day time and at the shows in the evening. Pepsi the DJ what a legend- the music is always good, and he was always with us on nights out! Charlotte is lovely also- always so happy and jolly, inviting us to all her activities, darts being the best! Hema is crazy! We loved your water aerobics! And last but not least the lovely Luca made sure that we were always ok, came clubbing with us a lot and looked after us! For young girls we were well looked after by all the animation team, we went to hard rock, desert party and pacha and all the nights were really worth it! The entertainment in the evening was fun- we watched a number over shows, the animation dance was ace! And also we played bingo one night which was fun!

Thank you so so so much guys- we miss you loads already and want to be back!!

Lots of love Amy and Chloe xxxxxxxxxxxxxxxxx

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarkerCooperA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Supervisor at Tirana Aqua Park Resort, responded to this review, 18 May 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

Firstly your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

At Tirana Aqua park we believe that it is through listening carefully to the comments and suggestions of all our guests that we are able to continually improve the services we provide and motivate all of the staff due to your high evaluation of our efforts.

We appreciate your valuable comments and hope to welcome you back to Tirana Aqua Park Resort in the future

Kind Regards
Joanne McCormack
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 May 2014

We stayed at the Tiranan for 10 days form the 1st May to the 10th May. Overall we had an absolutely fabulous time. From start to finish the hotel staff in particular made the holiday.

We arrived to a cocktail being presented to us in reception, and very polite reception staff and concierge who took our bags and got the delivered to our rooms promptly, which was great as there are no lifts in the hotel. We had room 2108, which was a ground floor pool view room, which had a terrace space and also was directly at the back of the water park, so great location. We did have a few problems with the mosquitos which bit of lots of times, but this is not the hotels fault. I am not sure if being on the bottom floor helped.. Although they do fumigate the pool and hotel every night.The room was clean and the towels replenished every day. The only gripe was that our door didn't lock very well, and was actually left open by a cleaner one day. Although one of the maintenance men, noticed and knocked on the door which was very kind, and shut it for us. The shower was large, and the air con was great too, not noisy at all.

The pools in the Tirana are really something special and there is a loud pool where the music is played, and also burgers and hotdogs are served from 1-5pm in case you didnt get up for breakfast! There is also a great swim up bar there which Mahmoud kept us with constant drinks all day!

There is also two beautiful quiet pools, which we prefered, but we only went to the on the last day. Which also has a swim up bar and a view over the loud pool. We found the drinks/cocktails to be a little less strong here so easier to drink!

The animation team are very good and take you out in trips to the nightclubs in the evening. We went out to Pacha and the Little Buddha, which were great fun. I would definitely recommend Pacha! Nicola, Luca and Heman were the best out the team, they new as we wanted to relax in the day, not to push us into doing some of the activities, when we didn't want to in the end. The waterpark is also very safe and fun, we enjoyed going there a lot. There are so many slides! Also there is a wave pool, though we didn't get to try it!

Ahmed who worked for Sokar Tours, was fantastic too, he booked us onto the quad biking and star gazing trip which was really great experience. I would recommend it to anyone! He also gave us some local information about sharm and the surrounding areas. He was also very welcoming, and we enjoyed having many conversations with him!

The food for all inclusive was excellent, and we didn't have any problems finding any thing, Lunch was better than dinner I thought, and there was a theme every day! They alway had live cooking in the middle, with another pasta station at the end. There was even some days they had a barbeque outside, which chicken and fish. Which was alway lovely. The best was pasta day, which they had many lovely pastas. They always had salads and fruit and a large selection of desserts too. The waiters in there are lovely, and very polite, always making sure your drinks are topped up! I always had a white wine, and my husband a beer or vodka and lemonade! Shawly the waiter was excellent, he was very friendly, and was very attentive. The other restaurants were excellent also, with the Italian being the best. We went there twice in the two days. I had risotto and also a steak, which were tasty. Ok meat was a little fatty, but its all inclusive! A few tips here and there kept our drinks flowing more regular, and really made a difference wen it came to service. The chinese is also a menu al carte which has sizzling beef or chicken and was fab. The indian was also great! We didnt try the English or the Lebanese.

The Lobby Bar staff were very good also, sometime even letting you had more that two drinks in the evenings! although Huni and Queen Bee in the spice shop were super lovely and told us all about Luxor, and were lovely to speak to in the evenings.

The Beach was great also, even though there is a pretty large building site in the way of the beach, the bus is regular and it is not the hotels fault that a developer chose to build in the way of the beach. Down there is a lovely bar, and a jetty which you can snorkel off. MY MY the fish down there and coral is amazing, and you need to see it! We also did the snorkelling trip, and this was a highlight of our trip. My husband did diving and I did snorkelling, and it is the most amazing sight I have ever seen! The fish are spectacular!

We also went to Luxor to see Valley of the kings and also the Luxor Temples, and there was no trouble at all, and well worth the trip out of Sharm! We did get hassled a little bit to buy souvenirs, but the people in egypt are feeling the lack of tourists,and I wasn't surprised. A firm no is sufficient. I would recommend anyone going on the trip! It was expensive, but if you go to Egypt, you need to go and see Egypt!

One one think that lets the hotel down is the location, but we quickly made friends with Rio the taxi driver who escorted us to Soho and other places when we needed him. He was very polite and gave us a few tips about Sharm and Egypt too! He was always there when we wanted to return from Soho etc, and made us feel welcome!

The surrounding areas in sharm look very derelict with most of hotel not finished, and I was quite shocked at the look of sharm in the day. Rocks and building sites seem to be present everywhere, and there is no where to walk from the hotel. But, the hotel and the staff are so good that we didn't eat out once in the ten days we were there, and didn't feel the need to go out the much either in the days, so what does it matter. That is the first time I have ever done that, and I have been on holidays all over the world.

We paid £420 for 10 days each, and you cannot fault it for the price. The weather was also great, topping at 42 degrees!

The highlight of our trip is the staff however, they really are diamonds to the hotel. The hotel is truly beautiful also, but the staff shine through! We will be returning very soon, with no doubt!! :)

THANK YOU TIRANA FOR ONE OF OUR BEST HOLIDAYS EVER XX

Room Tip: Ask for a pool view, not sea view as the other side there is a new building site.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhiannan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_RelationsTAP, Guest Relations Supervisor at Tirana Aqua Park Resort, responded to this review, 18 May 2014
Dear Reviewer,

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

At Tirana Aqua park we believe that it is through listening carefully to the comments and suggestions of all our guests that we are able to continually improve the services we provide and motivate all of the staff due to your high evaluation of our efforts.

It is always pleasing to hear that our guests were satisfied with the hotel facilities, food and service during their holiday.

Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality.

Kind Regards
Joanne McCormack
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 May 2014

I really like the hotel, the staff and even the food, mostly. The beer was free following, even if it was flat or too gassy, we was there for 2 weeks and had a good time till the last few days of the last week. i got cellulits, but only after the worst food poisoning i have ever had, in fairness, i think it was from Soho square, but the cellulits was from the hotel, as it was the only place i was ever bare foot. They try so hard at the hotel, but it really is only a 3 star + at best, the al a carte dinning is a nice touch, as the food is geared towards the Russians (rude and many). The towel guys where begging tips from us in the second week, and the bar staff, if you didn't tip them you wouldn't get a drink.

Be warned, number 1 snake oil sales man, don't buy the 'sun tan in a bottle' oil, in the hotel, I'm olive skinned, and i burnt after using it very badly.

All in all, it has taken 3 weeks off work and 4 courses of antibiotics to clear the cellulitis.

It is OK for a cheap get-a-away, don't expect the moon on a stick.

Room Tip: Don' buy the oil from the shop in the hotel, you will burn beyond belief, also haggle hard with...
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  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tirana Aqua Park Resort

Property: Tirana Aqua Park Resort
Address: Nabq Bay | Nabq, Nabq Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Romantic Hotel in Nabq Bay
#17 Top resorts Hotel in Nabq Bay
#19 On the Beach Hotel in Nabq Bay
#20 Spa Hotel in Nabq Bay
#21 Luxury Hotel in Nabq Bay
#21 Family Hotel in Nabq Bay
Hotel Class:4 star — Tirana Aqua Park Resort 4*
Number of rooms: 510
Official Description (provided by the hotel):
Welcome to Tirana Aqua Park Resort The family paradise at the famous holiday destination Sharm el Sheikh. The Resort consists of 8 pool areas with Aqua Park and wave pool, in addition to a private Beach 800 meters away the shuttle bus each 15 minutes, family rooms with a 4-star (local rating) standard and our animation team with activities for young & old, guaranteeing that everybody will find the perfect place for a relaxing and exciting vacation. Hotel Facilities The Resort offers a 24-hours front desk, multilingual staff, express check-in/out, Guest Service Center, bell captain, limousine service, luggage room, laundry & valet service, live entertainment, beauty salon/barber, gift/souvenir shops, jewelry, internet cafe and a 24-hour on call doctor. ... more   less 
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Also Known As:
Sunrise Tirana Aqua Park Hotel Sharm El Sheikh
Sunrise Tirana Aquapark Hotel
Tirana Aqua Park Resort Sharm El Sheikh, Egypt - Nabq Bay

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