The hotel is one of the best I have ever been to and all Egyptian staff could not of been friendly. The rooms were amazing, with brilliant views and the slides were brilliant, never needing to queue with excellent organisation from the lifeguards.
The problem comes with the food, twice during our 11 night stay we had no other choice to order mcdonalds, because there was nothing that looked good enough to eat. Saturday night they did a fish night when there was nothing but, making it difficult if you didn't like fish! They seemed to just deep fry a full fish, or have stations of fish in stews.. not my idea of edible food. The rice congealed itself together, and this was not due to the time it'd been out as many nights we ate at 7, so there was no excuse. the chicken was constantly dry, and their was nothing worth eating inside, so we never even bothered looking. Simple food would have made this resort bearable, i have never been to an all inclusive that doesn't do pizza, how simple.
The snack bar served the same stuff every single day, burgers chips and hot dogs, for the first week this was fine but became very boring. However there was nothing to eat in the restaurant at lunch. You had to queue 15 minutes before it opened up just to then queue to hopefully get the food before it had all gone.
Food was absolutely terrible and on that reason alone i would never go back. To the management of the hotel, i heard numerous amounts of people complaining about the food.. its all over trip advisor, why are you still not changing the menus?!
Tip for the english,, grab your desserts at the beginning of your meal or you're left with the left over rubbish deserts.. russians seem to think you take as many as you can and just chuck the rest that you don't want.