Second time in Sharm first to this hotel. After a long journey we walked into the very impressive lobby and we were immediatly greeted very warmly with a welcome home! We were over the moon! And now know what they meant!
There was unfortunately was a problem with our booking and our room had been cancelled by Alpha rooms and they had no record of us. Even so they told us we were welcome to go and have something to eat and drink, which was very welcomed after a long journey, whilst they attempted to sort it out. It was late and we were exhausted, panicked and very stressed my 12 year old was in tears! Even though they could not contact Alpha rooms and they were busy we were offered a room for the night thank you so much Karim for calming us down and looking after us!
We had a lot of problems with Alha rooms paying for the hotel with the money I had given them in May!! They eventually paid the day we left! 18 nights we were there!
I have said all this for two reasons 1 as a warning don't use alpha rooms and always email the hotel and check your booking! But more importantly to say some very big thank you's ! Karim thank you for always checking on us and greeting us with a smile and warm hand shake! Terri (quality control manager) nothing to do with bookings! For your constant help with reservations and even talking to the moron on the end of the phone! Going above and beyond your job description! Oh and I so enjoyed our chats too! Hannah guest relations for all your help, smiles and friendly chats we had! Joanne love you! Always there with a friendly face chat and hug! That's just the reception!
On to the hotel! The complex is absolutely huge! And very impressive! I have travelled all over the world and smiled every morning when I opend the curtains and surveyed the grounds!
Pools: absolutely beautiful! There is a pool to suit everyone! We loved the main pool with all the music activities and the amazing animation! The swim up bar was a welcome in the heat! You really are spoilt for choice!
Aqua park: amazing we loved it! There are 11 slides for adults and older children and a children's aqua park that looks gorgeous but my daughter is 12 so we didn't spend anytime there. The lifeguards at the top are a right laugh and will spin you! We met a lot of families and we all had great fun together flying down the flumes !! Kids loved it too!
Animation: I don't even know where to start, Amazing what a fantastic enthusiastic bunch! Always there with a smile and a chat! I don't normally get involved in activities but I felt compelled! And had so much fun!! My hubby loved the water polo and animation dances and even joined me in a bit of belly dancing! They are constantly arranging activities but you are never pressured to get involved! They organise nights out, we weren't into the club nights but we did got to the British bar to watch the football, great night out! They also organise a weekly foam party on the beach absolutely fab, we went twice! There are nightly shows down the amphitheater, we never made it as we were too busy nattering but my daughter and friends went down a couple of times and showed me some impressive footage of a fire show! You are always well looked after! Naomi,Rena,Hima and dj Pesi we love you!! Not to forget ELISA who is home now. You are all treasured friends!
Rooms: very spacious! Our bed was huge!! Granted my daughter had a put me up bed but she always had a goodnight sleep! Shower was huge! We never really had a problem with water pressure, if you shower at peak times it will be slower but still enough to have a decent shower! Loads of storage space! Clean sheets and towels everyday and some impressive towel art to boot! Only thing missing was a kettle! But I heard if you ask the cleaner one can be organised!
Food: if you can't find something to eat I am flabbergasted! What do you eat at home? Fresh food a lot of it cooked in front of your eyes!! Yummy!! There is a lot of choice! Breakfast fresh omlets and pancakes cooked to order! The chef will cook you something if you can't find anything you like but we never found that necessary.We never went hungry! We loved the Italian!! Thank you majore! The Indian wasn't bad, we weren't that keen on the English and Lebanese,but that's just us! Friends of ours enjoyed it. We never went hungry though! If you fancy a burger or hotdog and chips the snack bar is open from 12 till 5. We did go out for a meal and can highly reccomend the three crowns! They do one mean steak!! And only £7.50 bargain!
Beach: yes you have to get the shuttle bus but it comes every 15 minutes, yes you are driving through a building site but it's all of 5 minutes and worth it! Yes it's shingle but stunning! You don't notice once there. They have loads of beds, animation a covered bar and snack bar. Toilets and showers. They have a long jetty where you can snorkel or just peer over and see the most amazing fish what more do you want!
Soho square and Nama bay are only a very cheap short taxi drive away and are a must!!
Trips: if you want to do any water sports see Mohammed x we went parasailing, on the bannana boat and cusion and spent a 1/2 hour speed boating it was fab! Sam the man is the one to see the boat trip to Tiran island was the most amazing day out snorkelling diving and the boat was out of this world! He also does swimming with dolphins which we wished we had booked our friends loved it and it looks amazing! Quad biking with Luca is also a must! We also treated ourselves to a pedicure in the Spa!
I have to mention the doc Jeremy!! What an amazing man! You are in more than capable hands! I have some medical problems and he became a friend!! He will treat you with the highest of care and he always has a smile and laugh to boot!! Please anyone reading this if you get to meet him tell Christina and family say hi!!!!!
Overall: the hotel is spotless there is constantly cleaning going on!! Not one of the staff is ever idle! They are constantly repairing things. The pool area and pools are constantly being cleaned. The staff are so hard working but always have a smile and are happy to chat! You are greeted warmly wherever you go!! We loved the banter! There are too many to mention! We made so many friends!! From the cleaners to bar staff ECT ECT they always have a smile and a fab sense of humour.
Lastly but certainly not leastly a big thank you to mr Ahmed Hamada Gm the most friendliest approachable man who is always making sure everything is running smoothly and everyone is having a good time!!
We had an amazing holiday and made loads of friends!! Looking to book for October !! Love you all. Thank you for an amazing holiday!!!
- Official Description (provided by the hotel):
- Welcome to Tirana Aqua Park Resort The family paradise at the famous holiday destination Sharm el Sheikh. The Resort consists of 8 pool areas with Aqua Park and wave pool, in addition to a private Beach 800 meters away the shuttle bus each 15 minutes, family rooms with a 4-star (local rating) standard and our animation team with activities for young & old, guaranteeing that everybody will find the perfect place for a relaxing and exciting vacation. Hotel Facilities The Resort offers a 24-hours front desk, multilingual staff, express check-in/out, Guest Service Center, bell captain, limousine service, luggage room, laundry & valet service, live entertainment, beauty salon/barber, gift/souvenir shops, jewelry, internet cafe and a 24-hour on call doctor. ... more less
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- Also Known As:
- Sunrise Tirana Aqua Park Hotel Sharm El Sheikh
- Sunrise Tirana Aquapark Hotel
- Tirana Aqua Park Resort Sharm El Sheikh, Egypt - Nabq Bay