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Aurora Oriental Resort Sharm El Sheikh
Ranked #14 of 32 Hotels in Nabq Bay
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Review of hotel”
Reviewed 18 June 2014 via mobile

Me and my two sons aged 14 and 21 stayed at the oriental resort 10 - 17 June 2014.
We stayed in room 4219 on the new block which was lovely, well worth the upgrade to superior.
The hotel staff always there to help and very very friendly, the gardens that you need to walk threw to get to the beach are lovely and a credit to the very hard working garden staff.
The newly built beach bar is great especially for us brits, pizza, hot dogs, fish and chips all very nice.
The big let down for us with this lovely hotel was the food in the main restraunt wasn't very good at all, seems to cater more for the very rude Russian guests and not much for the British people with manners.
If the food issues was addressed I'd give the oriental a big thumbs up.
Sort your food out Mr manager for the brits.

Andy, Adam and Keelan from Blackpool.

Stayed June 2014, travelled with family
Helpful?
1 Thank Andy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanaa W, Manager at Aurora Oriental Resort Sharm El Sheikh, responded to this review, 21 June 2014
Dear Mr. Andy,

On behalf of all the Oriental Resort Management & Staff. I would like to thank you for your feedback.
I am glad that you like the food at the beach bar and I promise you to review the Main Restaurant menu and add more variety of British food.
We are looking forward to see you again in the near future.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (378)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 June 2014 via mobile

Just got back from a 10 night stay at the Oriental Resort (7th-18th June) and had a great time. We met some fab people who really made our holiday!

The positives...
- The hotel is clean, I did not get ill once!
- The food is actually quite good (ice is ok to have).
- Tip and you will be looked after!
- Defo upgrade to a superior room in the new block it's well worth it.
- And a thankyou to some of the fab staff especially...Ali (at the quiet pool near the beach) along with Mahmoud (restaurant waiter) these 2 really looked after us.

The negatives....
- Aside from the standard rude Russian guests, there were far too many Egyptian and Jordanian guests which along with being equally rude as Russians had so many screaming kids it was like a kindergarten! (The kids were up till gone 1am!)
- The entertainment is sooooo bad!!!! After previously staying at The Three Corners Palymyra, we were very disappointed with the lack of day/evening fun! Fortunately we made friends to keep us entertained! The disco is just full of kids and smells, not worth going!
- AND finally the female toilets are disgusting! Flooded with water (from people hosing rather than using toilet roll!), rarely cleaned and just stank!

In addition to the above, the hotel is quite run down and needs a makeover, so no I would not stay here again. Sorry.

Stayed June 2014
Helpful?
Thank MissAvoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanaa W, Manager at Aurora Oriental Resort Sharm El Sheikh, responded to this review, 21 June 2014
Dear Ms. Avoo,

On behalf of the Management, I would like to thank you for your feedback at Trip Advisor. I only would like to clarify that we have mixed nationalities and different mentalities, People like quietness and other have children making noise, people like this and people like that, we try to satisfy all our guests' tastes.
Concerning the point of unclean toilets, I would like to clarify that during the high occupancy there is a flow of people entering the toilets, the houseman can not enter the women toilet unless it is unoccupied, as soon as the toilet is free from women, the houseman enter and clean it well with specialized chemicals and dry any water at the floor.
Thank you again for your comments and we would like to see you again in the future.
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Morecambe, United Kingdom
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

Hello I don't write reviews to scare munger but the oriental was shocking I stayed there 2 years ago and myself and my family we had a faultless holiday but the place is so run down now its beyond belief, when you go in the main swimming pool you have to wear swimming shoes so you dont cut your feet on the broken tiles, the main problem was the food they catered for the Russians we ate out after 2 days of hoping it would Improve, the receiption staff are all new from last time and just couldn't be bothered to help as for the rest of the staff were superb. If you've booked the oriental theres a fantastic bar/restaurant called the three crowns just up the road

Room Tip: Ask for a room in the new side next to the gym
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jason d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanaa W, Manager at Aurora Oriental Resort Sharm El Sheikh, responded to this review, 21 June 2014
Dear Mr. Jason,

Thank your for your feedback at Trip Advisor as your opinion is very important for the Management.
I would like to clarify that food is catered for various nationalities not Russians only, as we have British, Poland, Italians, Jordanians and Egyptians so we must satisfy all tastes. We always have on going plan for renovation, we already renovated the beach bar, the old rooms ...etc, some tiles are broken from time to time but it is usually fixed by our maintenance dept.
We would like to see you again in the future.
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Glasgow, United Kingdom
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 June 2014

We have just booked up The Oriental for 4th. December for our 3rd visit in 3 years, can't wait to try the new beach bar, stayed in the new block last visit and it was a fantastic room, hope we can get it again this year, staff are unbelievably friendly and very attentive, hotel is spotlessly clean and well located, Namaa bay is only a short journey away should you wish to go there. 3 pools, 3 bars excellent weather, what more do you want on holiday ?

Room Tip: new block ground floor facing pool can't be beaten
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BillyN61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanaa W, Manager at Aurora Oriental Resort Sharm El Sheikh, responded to this review, 18 June 2014
Dear Mr. Billy,

On behalf of the Oriental Resort Management & Staff, I would like to thank you so much for your positive feedback.
We are looking forward to see you for the third time in Dec.
Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
1 review
Reviewed 16 June 2014

3 families went for 2 warm weeks. Friendly atmosphere starting from the first interaction. Good environment for the children and us as well. No doubt that this will not be my last visit to oriental, ISA.

Room Tip: Old rooms are bigger, new rooms are smaller but nicer
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Heba H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanaa W, Manager at Aurora Oriental Resort Sharm El Sheikh, responded to this review, 17 June 2014
Dear Guest,

Thank you so much for posting your feedback at Trip Advisor, as we really consider it very important for both the Management and People.
We are very delighted that you enjoyed your stay with us and you will come back soon.
Thank you gain for your positive comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 June 2014

We had a fab holiday and found the staff very friendly they couldn't do enough for us, Zak in the main resturant was always very cheerful and willing to help find a table, the towel guy by the bottom pool had our beds ready for us everyday on the beach for when we got there. The spa guys I wold recommend you try out a massage they were fantastic.
All the guys on the beach trying to get you to buy there trips came and chatted to us every day even if we didn't buy from them .
I would recommend the speed boat trip though and the buggy trip .
Wifi was very expensive but we got around that as the guy at the shish bar let us use his as did one of the rep on the beach , you can also go out the front to the lilly bar and get it for free while you have a drink.
Downside to the trip we didn't find the animation team very friendly to start with we had to ask what was there problem with us then they said Hi every day ?
Im also not sure if it recommended for wheel chair and buggies although its got ramps I didn't see a lift so would think its a problem as there are a lot of stairs everywhere ?
We would go back I read a lot about upgrading we weren't asked if we wanted to and there was no need as our room was kept very clean and location was great for us .

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 16 June 2014

Everything the hotel is excellent as the hotel has a number of good properties in terms of rooms , food and drink and eat and also the beach is very nice and clean .. but there is something unexpected and special and we are in the year 2014 as the television of the very old-fashioned and also non- colored

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sanaa W, Manager at Aurora Oriental Resort Sharm El Sheikh, responded to this review, 21 June 2014
Dear Guest,

Thank you so much for posting your feedback at Trip Advisor.
In regards of TV's, all TV'S at the old rooms will be replaced by new LCD's very soon, but the ones we have now are colored, pls send us your room number in order to check it.
Thank u again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Aurora Oriental Resort Sharm El Sheikh

Property: Aurora Oriental Resort Sharm El Sheikh
Address: Nabq Bay, Sharm El Sheikh 002069, Egypt (Formerly Oriental Resort Sharm El Sheikh)
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Nabq Bay
#10 Top resorts Hotel in Nabq Bay
#13 On the Beach Hotel in Nabq Bay
#13 Spa Hotel in Nabq Bay
#14 Luxury Hotel in Nabq Bay
#15 Family Hotel in Nabq Bay
Price Range (Based on Average Rates): £
Hotel Class:5 star — Aurora Oriental Resort Sharm El Sheikh 5*
Number of rooms: 380
Official Description (provided by the hotel):
Aurora Oriental Resort is located in the heart of Nabq, which has become the most sought-after location in Sharm El Sheikh. The resort boasts a breathtaking beach with crystalline waters, sun-kissed sand and luxurious spacious accommodation surrounded by lush exotic gardens. ... more   less 
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Also Known As:
Oriental Resort Sharm El Sheikh Hotel Nabq Bay
Oriental Hotel Nabq
Oriental Resort Nabq
Aurora Oriental Resort Sharm El Sheikh Egypt - Nabq Bay

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