We recently returned from the Rixos in Sharm after a weeks stay and it was possibly one of the best hotel experiences so far.
The hotel first and foremost is beautiful, upon entering you are greeted in a beautiful lobby and an are offered an array of Cocktails and juices whilst you check in - the staff are most welcoming and check in is fast and efficient. The hotel is large, it may take you a day or two to find your feet, and map out where everything is. Walks from the top pool to the beach can take 10-15 mins or so, there is a shuttle service running throughout the day, so it makes sense to make use of this if you need to.
The pools are lovely - and we made a conscious effort to try them all. The pool outside the buffet area is ideal if you'd like to relax without any hustle and bustle. The lagoon pool we found was actually the least relaxing with alot of young children playing in the shallow water, the Entertainment pool is the deepest pool and we found less young children, however the entertainment team run activites throughout the day and there is music playing, its really down to your own personal preference but there is something for everyone.
The beach itself is gorgeous with cabanas and sunbeds for everyone - the beach also includes a jetty which is very picturesque and perfect for a snorkling experience. We bought some masks from the shop and tried to get down there once a day for a dip and a snorkel. The fish are really beautiful and well worth a look.
The rooms are perfect - spacious with a mini-bar and seating area with a power shower and bath. In all honesty you're arent going to spend a huge amount of time in the room, but it really is lovely, the beds are soft and made beautifully every morning with towel arrangements. Everything you really need from a room. There are movies playing throughout the day if you want some time out of the sun and a little balcony for a drink and a smoke in the evening before venturing out. Just be careful as in the evenings you could literally get eaten alive, purchasing a candle would be a wise idea.
Food wise, we'd never encountered anything like it, the buffet is absolutely fantastic, it's really was not what we were expecting. A huge choice of food which changes most nights and something always going on the outside grill. The buffet really caters to everyones needs and preferences, if you want a salad you can, if you want a hot meal you can, and if you just want some cold cuts and some potatoes you can. The choice is yours.
During lunch we tended to try the beach bar for a burger, fajita or sandwiches. This place is ideal for lunch and is a really nice atmosphere and attentive staff. Whilst we were there they also had installed an ice-cream machine which was just what you needed for a walk back to the pool!
The al a carte restaurants are also very good - we were able to try the Egyptian, Chinese, Indian and Italian, which were all exceptionally good. The Italian being our firm favourite, the fillet of beef was gigantic! Seriously, i'd hate to think how much you'd pay for a cut that size in London. Also a little tip, please try the chocolate cake for dessert. Thank me later. Was absolutely to die for.
Service wise everyone is amazingly friendly - special thanks to Omar and Misha from the entertainment team who took the time to get to know us and have a laugh and a joke with us most days even though we refused to get out of our sun loungers for most activities. The baff staff are very polite and are more than happy to bring drinks to your table as are all staff in the restaurants and buffet area - seriously no complaints or any trouble with any of the staff for our entire stay.
There were a few niggles, which is why i havent given the trip a full 5 stars;
Firstly on booking an excursion we were basically conned by a guy called Nemo. He seemed a lovely guy, but pretty much lied through his teeth about a snorkling trip which he promised would be two 45 minutes stops. This turned out to be one 20 min stop and about an hour and half on a speedboat. When confronted he made us argue with the guys running the trip down the phone which was absolutely diabolical as it was not their fault at all, it was his. Nothing was sorted and he kind of just walked away without an apology or any chance of resolving the issue, even though he said we'd get our money back if the trip wasnt what he said. Please avoid this guy. You can book through Thomas Cook and the trip by all accounts is alot better, and you get an English tour guide and a chance to actually snorkle!!
Secondly you need to be aware of the Russian tourists, let me stress they are not all like this but some of them are seriously rude, they treat the staff in an appalling manner, clapping and grunting at them. I've never seen anything like it. Also over the course of the week, we encountered two very drunk Russians which were quite aggressive and staff had to intervene. They certainly did not ruin our trip, in fact enhanced the service we received when we greeted staff with a smile and please and thank you. A little courtesy goes a long way.
Overall we had a great stay at the Rixos in Sharm and was extremely impressed with the entire experience. We will without a doubt be returning in the near future, and i'd highly recommend a stay here, as for the price, you're getting an absolute bargain!
- Official Description (provided by the hotel):
- 198 Superior Rooms, 290 Deluxe Rooms, 70 Family Rooms and 137 Junior Suites are spread around this beautifully designed modern resort. Several swimming pools wind there way between buildings or there is a gorgeous stretch of beach providing our guests with lots of options on where to spend their days. There are even 3 water slides to entertain the young and the young at heart. Try snorkeling from the wooden jetty or merely a stroll at sunset to see the magnificence of the underworld of the Red Sea. Dining choices include international buffet or choose from the World of Cuisines, with Chinese, Indian, Sushi, Italian, Sea Food or a taste of Egypt. ... more less
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- Also Known As:
- Royal Grand Azure Hotel Nabq Bay
- Rixos Sharm El Sheikh Egypt - Nabq Bay