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“Wonderful hotel with great staff!!!”

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Rixos Sharm El Sheikh
Ranked #3 of 33 Hotels in Nabq Bay
Certificate of Excellence
Reviewed 27 October 2013

Gosh, it's been a long time coming this review, sorry it's so late but here it goes. This was a perfect holiday for our family, the service,the cleanliness, the food, it was all so perfect. The hotel far outshines others in the local area of Nabq Bay, with the instant kerb appeal, to the lobby reception area to the rooms themselves.

Megan and Kelly the two hotels guest relations staff were wonderful with their advice, always seemed honest as to where best to visit. The restaurant staff (wish I had taken a note of their names), were wonderful, knew when to keep a distance when you were dining but always on hand when required.

And the food was to die for, so much choice, enjoyable so make sure you lose a few pounds before setting off.. in fact make that half a stone perhaps!! All inclusive meant a resonable selection of name branded drinks. Italian and Seafood were great nights out.

If you want to feel spoiled for a week or two, be you with a family or a couple, this hotel will fit your needs. Will be back that is for sure.

Mariama Nish

Room Tip: With a young family, one close to the slide pools is best option
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  • Stayed: August 2013, travelled with family
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2  Thank Mariama N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 October 2013

Yet another excellent stay at Rixos Sharm-El-Sheikh. This was our 5th visit, so that should speak for itself.
Hospitality is second to none and staff efficiency and friendliness is above expectations.The hotel is well deserving of its 5 stars in every aspect. Excellent choice of A La Carte dining and a good system now in operation for booking. Food choice and quality and presentation exceptionally good in all restaurants. A good selection of food always available in the buffet restaurants. Excellent choice of pool areas and the gardens are extremely well kept. The rooms are beautiful and cleaned to a high standard on a daily basis. Always plenty of hot water available. We have recommended this hotel to our family & friends who have also had a superb stay and have returned! Every single member of staff works tirelessly to ensure that guests have a wonderful stay and their service, attention to detail and friendliness are exceptional. Nothing is too much trouble! We look forward to our next stay and to see all our friends we have made there again! It seems unfair to single out members of staff because they all excel in their jobs, and will always remember you on a return visit, but special thanks to the following for always making our holidays extra special:
Wael (FOH) Kelly Bella OLeysa (Guest relations) Alaa (F&B) Tarek (Restaurant manager) Abdelfatah (Chef) Samir Miroo (Bartender) Ibrahim Saber (Nefertiti & Zodiac), Ahmed Elsaka & Ahmed Elmgad (Lifeguards) Adm Mohamed (Tides beach restaurant) Karim (Bell captain) Thank you very much Carole & Alan Thackray-Jones See you all next year!!

  • Stayed: October 2013, travelled as a couple
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2  Thank holidaymakers0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

When entering the lobby/ reception on the first evening, gobsmacked. Huge and marvellous. Didn't disappoint from there. Large rooms, good food, excellent pools and superb service. One minor complaint was that at the Seafood restaurant we were given bogus information re the prawns: sixty Egyptian pounds per kilo extra. Didn't seem too bad so 4 of us had 2 kilos. Meaty and tasteless and few days later left in shock when bill showed 2 x £60 sterling not the £6 per couple we were expecting. No budging by management either which was very disappointing.
That aside most other things were great and this resort highly recommended .
A drawback away from the resort was the appalling Thos Cook airline trip. Squeezed in like sardines. Just be aware if this and enjoy Rixos.

  • Stayed: September 2013
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Thank Clive W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

This is our 5th stay in Sharm el Sheikh and this is the best resort ever!
Very friendly staff, delicious food, fantastic large clean room, great pools, overall very luxurious resort!!
We stayed here for 3 weeks in august'13 and we had great fun!

  • Stayed: August 2013, travelled with family
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1  Thank BelgiumFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

Coming to the end of a 2 week holiday and had a brilliant time! Have to give a special mention to a few members of staff, firstly PETER the barman at the oasis pool bar, he went above and beyond the call of duty to make us feel welcome and worked tirelessly making sure we had plenty of drinks during the day, always with a smile and a bit of banter, a real gem and a credit to the hotel!!! Other members of staff worth mentioning are LUCA and SAM from animation, ALI, ALLAH AND AHMED the lifeguards at the oasis pool and water slides! They all made our holiday such fun! Will definitely come back!

  • Stayed: October 2013, travelled with family
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Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this reviewResponded 27 October 2013

Dear Kim C

Thank you for taking the time to write about your stay here with us.

We are so pleased you enjoyed your stay, your thanks and nice comments have been passed to the staff members mentioned.

We look forward to welcoming you back

Thank you

Kelly Walmsley

Rixos Sharm el Sheikh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2013

My Family and I have just returned from a 9 day break at Rixos in Sharm El Sheikh. Everything about this resort is perfect! From the moment we arrived we were made to feel extremely welcome and the attention from the staff was excellent. Our luggage was transported by golf buggy to our suite (block 19) and we were overwhelmed by the size and quality of the suite. There was a bed each for the 4 of us and an amazing amount of space in the dressing room and bathroom. At no point did we feel squashed - although the children did complain about noise from snoring!
We went straight over to the Zodiac restaurant as it was very close to the end of dinner and were immediately shown to a table and drinks brought for us. The waiter then pointed us in the direction of the barbecue section and also advised where all the other buffets where. Although it was close to the end of service there was plenty of choice and it was all very tasty.
As we were tired from travelling we just had a couple of drinks in the lobby bar (where there was a celebration of 1 year as a Rixos hotel going on). The service and drinks were excellent and the England game was being shown :) We did not think things could get any better! How wrong we were!
From start to finish our stay at the Rixos was exceptional. All the staff were friendly and nothing was too much trouble. In particular Mahmoud Ayez Mahmoud in the Zodiac restaurant and 'Tommy' at the Lagoon bar were a credit to the hotel and should be congratulated on the level of service and hard work they put in to making your stay as relaxing as possible.
The pools and gardens were all beautiful and very well maintained. The entertainment team were visible but not intrusive as were the sales people from the diving centre and spa. We politely said 'No Thank you' on the first day and we were left in peace after that.
We went to the Chinese, Italian and Indian restaurants during our stay and the food in all of them was excellent. The staff were always helpful and attentive. Tides snack bar is good for lunch too as it makes a change from the buffets to order & have your food brought to you. Again the staff there were fantastic.
The beach was beautiful and as the rest of the hotel very clean and well maintained.
We are already trying to book for next October as we cannot wait to return. This is the first time I have ever been so impressed by a hotel that I wanted everyone else to know about it! Although part of me wants to keep it a secret too!

  • Stayed: October 2013, travelled with family
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3  Thank justaminute2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this reviewResponded 27 October 2013

Dear justaminute2013

Thank you for taking the time to write about your stay here with us.

We are so pleased you enjoyed your stay and that we met your expectations

We look forward to welcoming you back in October

Thank you

Kelly Walmsley

Rixos Sharm el Sheikh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2013

My husband and I absolutely loved the Rixos Sharm, it definitely deserves 5 stars. The wristbands were trendy, much nicer than the usual plastic band. We booked a deluxe room which was huge and very comfortable. Our room was close the Nefertiti Restaurant (adult only)which is where we preferred to eat, our only disappointment was that it closed for the last 3 days of our holiday. We also enjoyed several lunches at the beach restaurant where the service was fantastic. We ate in the Chinese and Seafood restaurant, both were very good.
Our days were spent around the lagoon pool and the guys (Hesham and Mahmoud) behind the pool bar made our holiday, they were so hard working but always had time to be friendly to us. Sadly, Mamoud was put somewhere else to work for the last couple of days we were there so we couldn't thank him properly.
We have been to several 5 star hotels over the years and this is one we would certainly return to
I do agree with an earlier comment that an adult only pool would be a bonus.

  • Stayed: October 2013, travelled as a couple
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Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this reviewResponded 27 October 2013

Dear Christine W

Thank you for taking the time to write about your stay here with us.

We are so pleased you enjoyed your stay and that we met your expectations - your comments will be shared with the Management regarding the Adults Only Pool

We look forward to welcoming you back in the future

Thank you

Kelly Walmsley

Rixos Sharm el Sheikh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos Sharm El Sheikh

Address: | Nabq Bay, Nabq Bay, Sharm El Sheikh, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Nabq Bay
#2 Family Hotel in Nabq Bay
#3 On the Beach Hotel in Nabq Bay
#3 Luxury Hotel in Nabq Bay
#3 Spa Hotel in Nabq Bay
#3 Top resorts Hotel in Nabq Bay
Price Range: £167 - £344 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Sharm El Sheikh 5*
Number of rooms: 695
Official Description (provided by the hotel):
198 Superior Rooms, 290 Deluxe Rooms, 70 Family Rooms and 137 Junior Suites are spread around this beautifully designed modern resort. Several swimming pools wind there way between buildings or there is a gorgeous stretch of beach providing our guests with lots of options on where to spend their days. There are even 3 water slides to entertain the young and the young at heart. Try snorkeling from the wooden jetty or merely a stroll at sunset to see the magnificence of the underworld of the Red Sea. Dining choices include international buffet or choose from the World of Cuisines, with Chinese, Indian, Sushi, Italian, Sea Food or a taste of Egypt. ... more   less 
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Also Known As:
Royal Grand Azure Hotel Nabq Bay
Rixos Sharm El Sheikh Egypt - Nabq Bay

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