Luca, Luca, Luca what an amazing guy, he certainly helped make our holiday a fun one. We are a family of 6 including a 4year old boy who adored Luca as did many of the guests whatever their age or nationality, well done Luca. Our grandson also had a great time at the kids club who are just brilliant and all the children we saw each day seem to be having a ball, certainly the best kids club we have ever seen at any hotel.
We stayed for 2 weeks returning home on boxing day. We had'nt realised that in Egypt they celebrate christmas eve and not christmas day, and although christmas eve was great for the children, christmas day was just an ordinary day, so that was a bit of a let down.
The rooms at the Rixos are of a very good size and comfortable, except for the beds, they are rock hard even with mattress toppers on.
Being December the weather was very changeable but in the main we were able to sunbathe most days. There is only one pool heated during the winter months so everyone who wants to swim has to use this pool, shame really, as there are other fabulous pools on the resort, but the water is just to cold, but great to sunbathe around if you want peace and quiet.
The main restaurants - only one was open the Zodiac and became very busy particularly in the evenings,it does have an outdoor terrace to eat outdoors, but it was much to cold in the evenings for mere mortals like us to be able to use it. We chose to eat A la Care several evenings and it has to be said that the food was superb and highly recommend you try them. There are many many facilities at the hotel and you will be bombarded by sales people around the pool trying to sell some of those facilities to you, can become a nuisance, but a polite no thank you usually does the trick if not interested.
The staff at the Rixos were brilliant, the gardener gave me flowers every few days for the room, the entertainment staff did not pressurise to join in.
The evening entertainment was poor, they have a stage which is set quite away from the audience and you lose the intamacy of the entertainment. Also there is no notification of where the entertainment will be each evening, that was decided sometime during the day and if you were lucky you got to hear about it.
The personal negative I have about the Rixos is that it is missing that special personality that we have felt in most hotels we have visited.
As I have walking difficulties and can only walk short distances, on occasion I have to use a wheelchair. Because of the vastness of the Rixos and its layout I had to use the wheelchair all the time, which was a bit disappointing. The reception areas ( 2 of them ) are at one end of the complex while the restaurants are at the other end of the complex, so impossible for anyone with walking difficulties to get from one to the other under their own steam. There are bus stops for the buggy to take you wherever you want to go within the complex, but (a) you have to wait at a bus stop for them and (b) it means you are unable to keep a little bit of independence and need to have someone with you to push the wheelchair. If you are a wheelchair user there are ramps in some places but not all are in the right places and some ramps are so steep you can not use them at all. There are lifts in reception and also to get to the Al a Carte Restaurants ( although we usually found that at least one of them was out of order each time we went to use them ).
When leaving the hotel we picked up a brochure which says they have 2 rooms specially for persons with challenging walking condition. We wonder why we were not offered one of these as I assume they are situated in an ideal position for people like myself or worse off.
Finally, as a family we enjoyed our stay - will we return - possibly, but only in the spring/summer months when all the facilities are available and can be used.
- Official Description (provided by the hotel):
- 198 Superior Rooms, 290 Deluxe Rooms, 70 Family Rooms and 137 Junior Suites are spread around this beautifully designed modern resort. Several swimming pools wind there way between buildings or there is a gorgeous stretch of beach providing our guests with lots of options on where to spend their days. There are even 3 water slides to entertain the young and the young at heart. Try snorkeling from the wooden jetty or merely a stroll at sunset to see the magnificence of the underworld of the Red Sea. Dining choices include international buffet or choose from the World of Cuisines, with Chinese, Indian, Sushi, Italian, Sea Food or a taste of Egypt. ... more less
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- Also Known As:
- Royal Grand Azure Hotel Nabq Bay
- Rixos Sharm El Sheikh Egypt - Nabq Bay